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Surfside Motel

Property class: 2

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Surfside Motel provides a playground and more. Guests can connect to free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed | Desk, cribs (surcharge), rollaway beds (surcharge), WiFi (free)

Basic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 2 Double Beds

Economy Room, 2 Double Beds | Desk, cribs (surcharge), rollaway beds (surcharge), WiFi (free)

Economy Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 2 Queen Beds

Basic Room, 2 Queen Beds | Desk, cribs (surcharge), rollaway beds (surcharge), WiFi (free)

Basic Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | Desk, cribs (surcharge), rollaway beds (surcharge), WiFi (free)

Suite, 1 King Bed, Jetted Tub

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Desk, cribs (surcharge), rollaway beds (surcharge), WiFi (free)

Family Suite, 2 Bedrooms

  • 278 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Lake Delton, a neighborhood in Wisconsin Dells, is home to Surfside Motel. The area's natural beauty can be seen at Devil's Lake State Park and popular attractions include Kalahari Indoor Waterpark and Noah's Ark Waterpark. Mt. Olympus Water and Theme Park and Chula Vista Waterparks are not to be missed. Visit our Wisconsin Dells travel guide
View more Motels in Wisconsin Dells
Map
231 S. Wisconsin Dells Parkway (Hwy 12), Wisconsin Dells, WI, 53965

What's nearby

  • Lake Delton
    1 min walk - 0.1 miles
  • Wild West Waterpark
    8 min walk - 0.5 miles
  • Dells Dinner Adventures
    11 min walk - 0.6 miles
  • Crystal Grand Music Theater
    15 min walk - 0.8 miles
  • Noah's Ark Waterpark
    4 min drive - 1.6 miles

Getting around

  • Wisconsin Dells Station
    6 min drive
  • Dane County Regional Airport (MSN)
    51 min drive

Restaurants

  • Moosejaw Pizza & Dells Brewing Co
    2 min walk
  • Culver's
    2 min drive
  • Starbucks
    3 min drive
  • Monk's Bar & Grill
    17 min walk
  • HuHot Mongolian Grill
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Playground
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8 AM - midnight

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 10.0 per night

Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Does Surfside Motel have a pool?

Yes, this property has a seasonal outdoor pool.

Is Surfside Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Surfside Motel?

Check-in start time: 2 PM; Check-in end time: 10 PM.

What time is check-out at Surfside Motel?

Check-out is at 10:30 AM.

Where is Surfside Motel located?

Located in Lake Delton, this motel is steps from Lake Delton, and within 3 mi (5 km) of Kalahari Indoor Waterpark and Noah's Ark Waterpark. Wild West Waterpark and Dells Dinner Adventures are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Surfside Motel Reviews

6.4

7.0

Cleanliness

8.2

Location

6.8

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 12 out of 94 reviews
Rating 8 - Good. 29 out of 94 reviews
Rating 6 - Okay. 25 out of 94 reviews
Rating 4 - Poor. 15 out of 94 reviews
Rating 2 - Terrible. 13 out of 94 reviews

Reviews

Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked at the last minute and were very happy with the accommodations. Room was very clean and we were upgraded for no additional cost. Very happy with the hotel. Only thing missing was a blow dryer but that was no big deal.
Verified review

4/10 Poor

Lee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower wouldn't drain. One lamp in room. Would be charged extra if got any make up or dirt on towels. No kleenex. No cups or ice bucket or ice. No extra anything. Too expensive for no amenities.
Stayed 1 night in Sep 2019
Verified review

4/10 Poor

Kristen

Disliked: Cleanliness, staff & service, property conditions & facilities

Save your money!

I understand this is a 2 star rated motel, however when I hear daily housekeeping I expect someone to come in and at leadt freshed up the beds and leave fresh towels. No one ever made our beds, emptied our trashed, gave clean towels or much less cleaned the room! We even put bags of garage outside the door for them to pick up and it was there for 3 days! The beds have no mattress pads on them which is very gross. They have one thin sheet over a bare mattress that isn't fitted so doesn't stay on the mattress. One of the blankets had a black curly hair one it, where its from is not something I wanted to think of! The pool little slide had no water running down it so looked out of service. The outside lights were not turned out until way past dark so a bit creepy if your in the back building. Lucky for us no one else was here during our stay, motel was mostly empty, however one hight there must have been a family in the middle of the night making a ton of noise. The walls are paper thing and you can feel the bed move when someone runs around, so no sleep that night. Spend the extra money you will thank me!
Stayed 3 nights in Aug 2019
Verified review

4/10 Poor

James

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed

We booked a room at the Surfside Motel through Hotels.com, & arrived at Surfside approximately two to three hours later. We checked in with no problem, & went to our room. We dropped off our bag, etc & preceded to go have a cocktail in town and grab a bite to eat. At 7:30ish, the motel calls to ask when we were checking in which my husband replied that we already had checked in, paid, & had our key etc. The young lady said ok, & hung up. Awhile later I checked our bank account to do some banking to find out that the property charged for the room again. I called them back to ask why, & they argued that they didn’t. When we arrived back at the motel, I showed them my back account for them then to admit that they accidentally did charge us twice but were refunding the charge. However they wouldn’t give us a receipt. They apologized as I expressed my unhappiness. We then returned to the room for the evening to relax & enjoy the jacuzzi. In the morning, we had No tissues, only the bare minimum for towels etc but we’re ok with that since we weren’t going to be hanging out in the room much. The shrubs etc around the property were dead, & trash in the parking lot. The end of our stay we noticed a serious no-no of no working smoke alarm in our room. You could tell it had been ripped from the wall. Talked to my bank later to find out that they did refund the money but also tried 3 more times to take money out for our stay. Let’s just say I wouldn’t stay there again.
Stayed 2 nights in Aug 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Mold in the hotel room, toilet were leaking, air conditioner didn’t work in the bedroom it was bad we left 5 hours earlier I will never stay there again.
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family room was great with the additional sleeping spaces
Stayed 2 nights in Aug 2019
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They gave our reserved room to someone else before we got there. THheybgave us another room at a discounted rate but it was not what we were expecting. The beds were extremely uncomfortable. Linens and pillows were worn out . Sink had old food in the strainer. Spiders noted in the bathroom. Only one channel worked on the bedroom tv. Could not turn on or off the bedroom light without unplugging it. Room had a very musty smell.
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
staff was accommodating but way over priced for amount of anemities offered what motel does not offer coffee in rooms is one that not on list. guest noisy both nighrs we stayed only way I would return is at a much discounted price
Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

Verified traveler

Had a good stay--pool could have been cleaner !! We were there for a wedding . Price was ok for a Friday and Saturday
Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities
Its the bare nessities. Bed. Ac. Bathroom. T.V. Good distance from the busy tourists but not toor far from waterparks
Stayed 1 night in Aug 2019
Verified review

2/10 Terrible

Ken

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Never again!

Free WiFi didn’t work. No ice. Low shower head. Linens and bed covering were stained; torn shower curtain. Over-priced for what we received
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

Daniel

Liked: Staff & service, room comfort

Poor Bathroom maintenance

What I disliked the most was that there was hardly any hot water to shower with! It was warm at most, but then goes ice cold. Plus the shower curtains were algae filled and grossed us out. The bathtub did not drain either.
Stayed 1 night in Aug 2019
Verified review

2/10 Terrible

Unhappy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
7 year old manager was unique. Waterfall down the wall during rain storm was unique. Getting heat stroke while using the bathroom was unique. Over all the place was bad. The bathroom light didn't work and the 7 year old manager insisted that the heat lamp was the light even though it kicked out extreme heat. Floor next to bed was soaked due to a leak in the wall. The chain on the door for added security came right off the wall. The toilet seat was extremely worn. There was black mold behind the toilet. The air conditiiner had to be kicked by the 7 year old managers older sister to get it to work. No basic maintenance around the place, weeds growing everywhere, paint chipping off of doors. A lot wrong with this place. Room smelt very musty.
Stayed 1 night in Aug 2019
Verified review

2/10 Terrible

Freddy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the stay.

It was outdated and not very clean read reviews about bedbugs and was worried about it I was running late so I couldn’t find anything else and since my room was payed I gave it a shot as soon as I got there I checked my bed and pillows and didn’t really see anything throughout the whole night I checked and didn’t see nothing on the bed I slept it but then the second day I checked the second bed and noticed in the pillow casing a little bed bug crawling and it was then I decided to leave I asked for a refund and the owner said he couldn’t I said ok and just left to another hotel I wasn’t going to argue with him because my cleanliness and health was more important than some little bit of cash so I didn’t want take chances bringing any bug beds back to my house overall I wouldn’t recommend to stay there with that being said.
Stayed 2 nights in Jul 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Property was not bad just felt like it was very over priced
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Visitor

Disliked: Cleanliness, staff & service, amenities
There was used dirty soap in the shower. Difficult to find someone to check in. Office was closed and there was a note on the door to call a number to check in but it was not answered when calling. Check in took a very long time
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Light in bathroom (room 23) did not work and no remote for main TV,
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

We got to the motel pretty late. The man who checked us in was still friendly and efficient. The room was clean, the bed, sheets and pillows were all pretty comfortable. We would definitely stay there again.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Amenities
The property looked Beautiful. The room was ok. They list as a 2 bedroom but it has only one bedroom. The other is the living room area with a bed and sofa sleeper in it. There's no phone in the room to reach the front desk. No one to service the rooms when needed. You have to return your used towels in order to receive fresh clean ones everyday and take the m to the front desk. This needs to be changed.
Stayed 2 nights in Jul 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
The location was nice. It was near stores and restaurants. The service/staff was unorganized though.
Stayed 2 nights in Jul 2019
Verified review

4/10 Poor

Private

Disliked: Cleanliness, staff & service, amenities
Check in was fine. Room was poorly cleaned. There were men’s draws behind the fridge, cookies under the bed, we also had no microwave. We had to travel our dirty towels around the hotel because they wouldn’t come get them. Pool was dirty. No bags or toilet paper provided. For a motel it was okay, I guess.
Stayed 3 nights in Jul 2019
Verified review

2/10 Terrible

Ilvin

Disliked: Staff & service, property conditions & facilities, room comfort

Never again

My car got messed up by fireworks in the parking lot and the hotel let you them do it!! I had to call police about the matter and management didn’t care and they didn’t have half the things they say they do
Stayed 3 nights in Jul 2019
Verified review

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Over priced for a motel. The room was average should have been reserved for $59.
Stayed 1 night in Jul 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Que es el unico lugar donde nadie ase limpieza,, abia muchos insectos en la habitación,,no te dan tuallas de baño papel nada
Stayed 2 nights in Jul 2019
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Carpeting was old with some stains. Blanket on bed had a stain when I pulled bedspread back. Sheets were old with small holes.
Stayed 7 nights in Jun 2019