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Springhill Suites by Marriott Winston-Salem Hanes Mall

3.0 star property
Hotel in Winston-Salem with free breakfast and a 24-hour fitness center

Choose dates to view prices

Springhill Suites by Marriott Winston-Salem Hanes Mall is conveniently located near Hanes Mall. Guests enjoy a full breakfast, dry cleaning services, an indoor pool, and a 24-hour business center. Express check-in and attentive staff ensure a smooth experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Day bed
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Day bed
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Day bed
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Day bed
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Day bed
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Day bed
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds

9.2 out of 10
Wonderful
(63 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Day bed
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed

9.2 out of 10
Wonderful
(51 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Mini-fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Day bed
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
1015 Marriott Crossing Way, Winston-Salem, NC, 27103

What's nearby

  • Adventure Landing Winston-Salem - 1 min drive - 1.3 miles
  • Hanes Mall - 1 min drive - 1.5 miles
  • Bowlero Winston-Salem - 2 min drive - 1.3 miles
  • Wilkes Regional - 2 min drive - 1.5 miles
  • Wake Forest University - 9 min drive - 7.5 miles

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 82 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪Village Tavern - ‬19 min walk
  • ‪Cook Out - ‬18 min walk

About this property

Springhill Suites by Marriott Winston-Salem Hanes Mall

Property highlights
At Springhill Suites by Marriott Winston-Salem Hanes Mall, you can look forward to free full breakfast, dry cleaning/laundry services, and a 24-hour gym. Free in-room WiFi and a 24-hour business center are available to all guests.
Other perks at this hotel include:
  • An indoor pool along with pool umbrellas
  • Free self parking
  • Express check-out, express check-in, and coffee/tea in the lobby
  • A gift shop, meeting rooms, and a TV in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 95 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with free toiletries and hair dryers
  • 42-inch LCD TVs with Netflix and premium channels
  • Separate sitting areas, recycling, and mini fridges

Similar properties

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Comfort Suites Hanes Mall
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  • Breakfast included
  • Parking included
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8.8 out of 10, Excellent, 1,006 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Marriott Hanes
Springhill Suites Marriott Hanes Hotel
Springhill Suites Marriott Hanes Hotel Winston-Salem Mall
Springhill Suites Marriott Winston-Salem Hanes Mall
Springhill Suites Marriott Winston-Salem Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall
Springhill Suites by Marriott Winston Salem Hanes Mall
Springhill Suites riott Hanes
Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel

Frequently asked questions

Does Springhill Suites by Marriott Winston-Salem Hanes Mall have a pool?

Yes, this property has an indoor pool. Pool access is from 8 AM–10 PM.

Is Springhill Suites by Marriott Winston-Salem Hanes Mall pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Check-in begins at 3:00 PM.

What time is check-out at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Check-out is at noon.

Where is Springhill Suites by Marriott Winston-Salem Hanes Mall located?

Situated in Winston-Salem, this hotel is within 2 mi (3 km) of Hanes Mall, Adventure Landing Winston-Salem, and Bowlero Winston-Salem. Wilkes Regional and Novant Health Medical Park Hospital are also within 3 mi (5 km).

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Springhill Suites by Marriott Winston-Salem Hanes Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1004 reviews
Rating 8 - Good. 224 out of 1004 reviews
Rating 6 - Okay. 78 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Liked: Cleanliness, property conditions & facilities
Nice clean quiet stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Everything was great. Your staff was very, very nice.
Stayed 3 nights in Nov 2025

10/10 Excellent

Anne

Liked: Amenities
Like every Springhill suites I’ve stayed at, this one was wonderful. Clean, open design, excellent breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room!
Stayed 1 night in Oct 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and huge. It was more than comfortable for me and my kids!
Stayed 2 nights in Oct 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was great.
Stayed 1 night in Sep 2025

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff and great accommodations
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Niceceasy stsy. Thank you.
Stayed 2 nights in Oct 2025

6/10 Okay

Latonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Newly renovated.
Stayed 1 night in Sep 2025

6/10 Okay

Patrick

Liked: Property conditions & facilities
Hotel was listed as pet friendly. There is no true green space for an animal. There were only 2 working elevators so the wait time to get on elevator was 10 mins and more.
Stayed 1 night in Oct 2025

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was under construction but even still they had great staff and customer service. Rooms were clean and spacious. My family felt comfortable especially with traveling with a pet. Would definitely stay here again.
Stayed 2 nights in Aug 2025

6/10 Okay

Jeffrey

Liked: Amenities
Our room was good, but our neighbors were so very loud past midnight. It appeared was a bunch of golf buddies that were so very loud partying late.
Stayed 2 nights in Oct 2025

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a great stop for families. It has the best indoor amenities and healthy breakfast options.
Stayed 1 night in Jun 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although undergoing renovations, this was very nice. The staff was very friendly and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility has under gone a recent renovation. The lobby is still being finished but the staff continued to be very efficient. The property appeared to be safe and well cared for on the exterior and interior of the facility. I enjoyed the indoor pool and exercise room. Morning breakfast was a typical offering of motels but was very fresh and well protected from contamination. Rooms were clean, quiet, spacious and very comfortable. A wonderful two night stay.
Stayed 2 nights in Sep 2025

8/10 Good

Kevin

Liked: Amenities
Bed was comfy. Staff was very friendly!
Stayed 1 night in Jun 2025

10/10 Excellent

Kellie

Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean and staff was very helpful and accommodating
Stayed 3 nights in May 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable. Multiple dining options within walking. King bed was comfortable. Will be back soon.
Stayed 1 night in Jul 2025

8/10 Good

Garelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop on our way home to Louisiana from New York! Nice and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff… clean rooms
Stayed 1 night in Mar 2025

8/10 Good

Lionel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located to restaurants and shopping.
Stayed 1 night in Mar 2025

8/10 Good

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good experience overall. However, the blackout curtain control went out twice and the phone in the room didn't work.
Stayed 7 nights in Aug 2025

10/10 Excellent

Tempess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to shopping, clean and friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was excellent from check in to check out.
Stayed 1 night in Feb 2025
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