The location is excellent, right downtown and close to my clinic. The staff are friendly and genuinely trying their best, which I appreciate.
However, this property feels more like a small motel than a hotel. Renovations are still underway, and the rooms are very small, with unbalanced heating, unpleasant smells, unfinished repairs, old beds, and uncomfortable mattresses. There was a coffee maker but no coffee. Staff kindly provided a microwave upon request, but the electrical system couldn't support it properly.
I paid $171 for an additional night, which seems expensive considering the room's condition. I also experienced unexpected knocking on my door, and without a peephole to identify visitors, I felt unsafe.
Despite confirming my arrival by email, my reservation was initially marked as a no-show, although staff corrected it.
After five days, i left. This property has great potential because of its central location and helpful staff, but it seriously needs improvements in room quality, maintenance, guest safety, and pricing. I genuinely hope management addresses these concerns.