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Best Western Plus Waterfront Hotel

Property class: 2.5

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Photo gallery for Best Western Plus Waterfront Hotel

A hotel room with a large window offering a city skyline view, a flat-screen TV, a sofa, two armchairs, a small table, and a lamp. - Best Western Plus Waterfront Hotel (Windsor)
A spacious lobby with a modern design, featuring a reception desk, seating area, and large windows offering views of the outside. - Best Western Plus Waterfront Hotel (Windsor)
A spacious hotel lobby with a patterned carpet, a seating area with chairs, and a reception desk. - Best Western Plus Waterfront Hotel (Windsor)
A tall building with a modern design, a restaurant named 'River Room' at the base, and a distinctive logo on the facade. - Best Western Plus Waterfront Hotel (Windsor)
A hotel room with a bed, a desk, a TV, a sofa, and a view of the city. - Best Western Plus Waterfront Hotel (Windsor)
Close to Detroit Windsor Tunnel and Caesars Casino, Best Western Plus Waterfront Hotel provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. For some rest and relaxation, visit the sauna. The on-site restaurant, River Room Restaurant, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free WiFi in public areas, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a gym.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Air conditioning
  • Gym
  • Breakfast available

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

A hotel room with a bed, a desk, a TV, a sofa, and a view of the city.

Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A hotel room with a bed, bedside table, lamp, TV, desk, and chair.

Standard Room, 1 Queen Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

A hotel room with a large window offering a city skyline view, a flat-screen TV, a sofa, two armchairs, a small table, and a lamp.

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View

A hotel room with a large bed, a desk with a chair, a television, and a wardrobe.

Standard Room, 1 Queen Bed, Refrigerator, River View

8.8 out of 10
Excellent
(47 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, River View

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Queen Beds, Refrigerator, River View

8.2 out of 10
Very good
(73 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

A hotel room with a bed, a nightstand with a lamp, a sofa, and a framed picture on the wall.

Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

8.6 out of 10
Excellent
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

A hotel room with a bed, bedside table, lamp, TV, desk, and chair.

Standard Room, 1 King Bed, Refrigerator, River View

8.8 out of 10
Excellent
(60 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

A hotel room with a large bed, a desk, and a view of the water.

Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

9.0 out of 10
Wonderful
(51 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

A hotel room with a large bed, two bedside tables with lamps, a small table with a chair, and a view of the city through large windows.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, Corner

A hotel room with a large window offering a city skyline view, a flat-screen TV, a sofa, two armchairs, a small table, and a lamp.

Suite, 1 King Bed, Refrigerator & Microwave, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located on the waterfront, Best Western Plus Waterfront Hotel is in Downtown Windsor neighborhood and is connected to the convention center. Fox Theatre and Greenfield Village are cultural highlights, while Detroit Windsor Tunnel is a notable landmark. Check out an event or a game at Ford Field, and consider making time for Detroit Zoo, a top attraction not to be missed. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Windsor travel guide
Map
277 Riverside Drive West, Windsor, ON, N9A5K4

What's nearby

  • A pedestrian walkway beside a river with a bridge in the background.
    Windsor Riverfront
    2 min walk - 0.1 miles
  • A nighttime view of a hotel with a moon in the sky, a waterfall, and illuminated steps leading to the building.
    Caesars Casino
    7 min walk - 0.4 miles
  • Adventure Bay Family Water Park
    2 min walk - 0.1 miles
  • Chrysler Theatre
    2 min walk - 0.1 miles
  • Detroit Windsor Tunnel
    8 min walk - 0.5 miles

Getting around

  • Millender Center Station
    3 min drive
  • Windsor Station
    4 min drive
  • Windsor, ON (YQG)
    19 min drive

Restaurants

  • The Loose Goose Restopub & Lounge
    4 min walk
  • Eastwood's Grill and Lounge
    5 min walk
  • Tim Hortons
    7 min walk
  • Hikari
    5 min walk
  • River Room Restaurant
    2 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 21 to 21 for adults and CAD 21 to 21 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • River Room Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • On the boardwalk/promenade
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30.00 per accommodation, per day, plus a deposit of CAD 30.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 21 to 21 for adults, and CAD 21 to 21 for children
  • Self parking fee: CAD 19.00 per day (in/out privileges)
  • Pet deposit: CAD 30.00 per day
  • Pet fee: CAD 30.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does Best Western Plus Waterfront Hotel have a pool?

Yes, this property has an indoor pool.

Is Best Western Plus Waterfront Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of CAD 30.00 per day and a fee of CAD 30.00 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for CAD 19.00 per day.

What time is check-in at Best Western Plus Waterfront Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Plus Waterfront Hotel?

Check-out is at 11 AM.

Where is Best Western Plus Waterfront Hotel located?

Located in Downtown Windsor, this hotel is within a 10-minute walk of Adventure Bay Family Water Park and Caesars Casino. Chrysler Theatre and Art Windsor-Essex are just steps away.

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Reviews

Best Western Plus Waterfront Hotel Reviews

8.4

Very Good

8.6

Cleanliness

7.8

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 737 out of 1369 reviews
Rating 8 - Good. 320 out of 1369 reviews
Rating 6 - Okay. 150 out of 1369 reviews
Rating 4 - Poor. 72 out of 1369 reviews
Rating 2 - Terrible. 90 out of 1369 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful. Staff was great and loved the view from our room.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and very nice view
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was great and the river room was excellent
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place has always been great and staff is always awesome
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent services and amazing view
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great price ! Clean rooms ! Quick check in and check out ! Will definitely stay again!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello If you like a clean Hotel and nice rooms, with excellent service and a great location, near the river and restaurants, this is the place for you. Dominic
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view! The room was bright, clean, and comfortable, with a cozy bed and great pillows. The location was excellent, and the front desk staff were very friendly and welcoming. I had a wonderful stay!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional and nice.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms Suggest microwave, parking is far. Reception is very helpful and nice
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful river view from our room. Would definitely stay again. Hotel was undergoing renovations but no issues during our stay.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, helpful and friendly staff. Good location and wonderful view with the river room. Would recommend.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and a convenient location.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it very much it’s a water front very clean the staff was super nice
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shared independent Restaurant “River Room” was excellent. A well layed out Buffet Breakfast and Evening meal were both well received and the staff were very welcoming.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazingly friendly and helpful
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing view from the panoramic window of the Detroit River and skyline. Easy in and out and great staff. Another great view from the restaurant on the 2nd floor. We thoroughly enjoyed our stay and we'll be back.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello I highly recommend this HOTEL, for amenities, cleanliness, excellent staff, location, and a superb culinary experience in the River Room, on the second floor. Complimentary water 💧 on arrival, and an upgrade. The cookie 🍪 are a bonus and a nice touch 👌 Thank you Dominic
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful. I loved the view of Downtown Detroit and walking distance to everything Downtown Windsor. My Doggs loved it to. Definitely will be back.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, knowledgeable, helpful. Accommodations clean, comfortable, and close to area activities.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect view from the panoramic river view rooms. Enjoyed a lot.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room with an amazing view, staff was friendly and helpful. Bed and bedding far better than most other hotels
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, breakfast outstanding Air conditioner noise
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was the best view we've ever had staying in windsor
Stayed 1 night in Aug 2026