See all properties

Best Western Plus Waterfront Hotel

Property class: 2.5

Choose dates to view prices

Photo gallery for Best Western Plus Waterfront Hotel

A hotel room with a large window offering a city skyline view, a flat-screen TV, a sofa, two armchairs, a small table, and a lamp. - Best Western Plus Waterfront Hotel (Windsor)
A hotel room with a bed, a desk, a TV, a sofa, and a view of the city. - Best Western Plus Waterfront Hotel (Windsor)
A spacious hotel lobby with a patterned carpet, a seating area with chairs, and a reception desk. - Best Western Plus Waterfront Hotel (Windsor)
A spacious lobby with a modern design, featuring a reception desk, seating area, and large windows offering views of the outside. - Best Western Plus Waterfront Hotel (Windsor)
A tall building with a modern design, a restaurant named 'River Room' at the base, and a distinctive logo on the facade. - Best Western Plus Waterfront Hotel (Windsor)
Close to Detroit Windsor Tunnel and Caesars Casino, Best Western Plus Waterfront Hotel provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. For some rest and relaxation, visit the sauna. The on-site restaurant, River Room Restaurant, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free WiFi in public areas, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a gym.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Air conditioning
  • Gym
  • Breakfast available

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

A hotel room with a bed, a desk, a TV, a sofa, and a view of the city.

Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible, Bathtub

A hotel room with a bed, bedside table, lamp, TV, desk, and chair.

Standard Room, 1 Queen Bed, Mobility Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

A hotel room with a large window offering a city skyline view, a flat-screen TV, a sofa, two armchairs, a small table, and a lamp.

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View

A hotel room with a large bed, a desk with a chair, a television, and a wardrobe.

Standard Room, 1 Queen Bed, Refrigerator, River View

8.6 out of 10
Excellent
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, River View

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Queen Beds, Refrigerator, River View

8.2 out of 10
Very good
(70 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

A hotel room with a bed, a nightstand with a lamp, a sofa, and a framed picture on the wall.

Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

8.6 out of 10
Excellent
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

A hotel room with a bed, bedside table, lamp, TV, desk, and chair.

Standard Room, 1 King Bed, Refrigerator, River View

8.8 out of 10
Excellent
(57 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

A hotel room with a large bed, a desk, and a view of the water.

Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

9.0 out of 10
Wonderful
(50 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, River View, Refrigerator, Flat Screen Television, High Speed Internet Access

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

A hotel room with a large bed, two bedside tables with lamps, a small table with a chair, and a view of the city through large windows.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, Corner

A hotel room with a large window offering a city skyline view, a flat-screen TV, a sofa, two armchairs, a small table, and a lamp.

Suite, 1 King Bed, Refrigerator & Microwave, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Non-Smoking, River View, Refrigerator, Flat Screen Television, High Speed Internet Access

  • Sleeps 4
  • 2 Queen Beds

Accessible-1 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located on the waterfront, Best Western Plus Waterfront Hotel is in Downtown Windsor neighborhood and is connected to the convention center. Fox Theatre and Greenfield Village are cultural highlights, while Detroit Windsor Tunnel is a notable landmark. Check out an event or a game at Ford Field, and consider making time for Detroit Zoo, a top attraction not to be missed. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Windsor travel guide
Map
277 Riverside Drive West, Windsor, ON, N9A5K4

What's nearby

  • A pedestrian walkway beside a river with a bridge in the background.
    Windsor Riverfront
    2 min walk - 0.1 miles
  • A nighttime view of a hotel with a moon in the sky, a waterfall, and illuminated steps leading to the building.
    Caesars Casino
    7 min walk - 0.4 miles
  • Adventure Bay Family Water Park
    2 min walk - 0.1 miles
  • Chrysler Theatre
    2 min walk - 0.1 miles
  • Detroit Windsor Tunnel
    8 min walk - 0.5 miles

Getting around

  • Millender Center Station
    3 min drive
  • Windsor Station
    4 min drive
  • Windsor, ON (YQG)
    19 min drive

Restaurants

  • The Loose Goose Restopub & Lounge
    4 min walk
  • Eastwood's Grill and Lounge
    5 min walk
  • Tim Hortons
    7 min walk
  • Hikari
    5 min walk
  • River Room Restaurant
    2 min walk

Similar properties

FORUM TOWER , JUNIOR SUITE KING
Caesars Windsor Hotel & Casino - A Caesars Rewards Destination
City Centre
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 3,448 reviews
Caesars Windsor Hotel & Casino - A Caesars Rewards Destination
Compare similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 21 to 21 for adults and CAD 21 to 21 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • River Room Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • On the boardwalk/promenade
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from July 7 2026 to August 30 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Health club
  • Indoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30.00 per accommodation, per day, plus a deposit of CAD 30.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 21 to 21 for adults, and CAD 21 to 21 for children
  • Self parking fee: CAD 19.00 per day (in/out privileges)
  • Pet deposit: CAD 30.00 per day
  • Pet fee: CAD 30.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does Best Western Plus Waterfront Hotel have a pool?

Yes, this property has an indoor pool. The property will be renovating the pool from July 7 2026 to August 30 2026 (completion date subject to change).

Is Best Western Plus Waterfront Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of CAD 30.00 per day and a fee of CAD 30.00 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for CAD 19.00 per day.

What time is check-in at Best Western Plus Waterfront Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Plus Waterfront Hotel?

Check-out is at 11 AM.

Where is Best Western Plus Waterfront Hotel located?

Located in Downtown Windsor, this hotel is within a 10-minute walk of Adventure Bay Family Water Park and Caesars Casino. Chrysler Theatre and Dieppe Gardens are just steps away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Best Western Plus Waterfront Hotel Reviews

8.4

Very Good

8.6

Cleanliness

7.8

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 665 out of 1246 reviews
Rating 8 - Good. 296 out of 1246 reviews
Rating 6 - Okay. 138 out of 1246 reviews
Rating 4 - Poor. 63 out of 1246 reviews
Rating 2 - Terrible. 84 out of 1246 reviews

Reviews

Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazingly friendly and helpful
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, knowledgeable, helpful. Accommodations clean, comfortable, and close to area activities.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Barbara Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room with an amazing view, staff was friendly and helpful. Bed and bedding far better than most other hotels
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was the best view we've ever had staying in windsor
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, difficult parking
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was great
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Mickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place, great location
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Sewar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very nice view
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean with an amazing view will definitely stay there again anytime we are in canada
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Arman

Liked: Staff & service, property conditions & facilities
Great Riverside view. Helpful staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and liked the welcome gift of cookies. View was great. Bathrooms are just OK, as well as the small products provided.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Room had a nice view, it was clean and elevators didn't take too long. The staff were helpful,
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Joshawa

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The view was nice and the restaurant was good. My complaints of the stay were the room keys were constantly needing to be reprogrammed and the room and hallways smelled weird.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems, the hotel was clean, staff were very helpful and friendly. The view is always going to be one reason you should book here
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Morel

Liked: Staff & service
The hotel was decent but offered a comfortable stay overall. The room was clean and reasonably spacious, and the staff were friendly and helpful. The location was convenient, with easy access to nearby attractions and restaurants. The amenities were adequate, although some areas could use a little updating. Overall, it was a good value for the price and a suitable choice for a short stay.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Martin

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was clean and very comfortable. The staff was very nice and welcoming. Great location to downtown and the Casino.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Courteous staff.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are super friendly. Rates are reasonable and the location is great. The only drawback is that it’s a bit dated and is in need of some tlc. With that said, we did notice a sign that indicated some floors were being renovated.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Alexandra

Liked: Cleanliness
Self parking behind the hotel is $$ for one night for Windsor. Good enough hotel
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Andreia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice waterfront view of the Detroit river.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

D. Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Melita Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great during our stay!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities
Beautiful riverside view!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Susanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great location if you’re seeing a concert
Stayed 1 night in Jun 2026