Verified review
4/10 Poor
Janice
Aug 28, 2026
Disliked: Staff & service, amenities, property conditions & facilities
The room appeared to be clean the towels on the bed smelled and old..there was no face towels only big towels..it was a lot of bugs flying in because of the pool and sliding doors ...The Main part that pissed me off about the stay was we barely stay in the room because we were out sight seeing an trying to enjoy ourself an at check out they try to charge us additional fees for air condition and water when I barely used the ac because I was barely there other than sleeping...so what I'm trying to say is in my opinion if they improve there cleanliness an stop trying to beat customers out of money when it's already very expensive to stay there this would be a beautiful vacation spot because the views of the resort was beautiful...We didn't even used the pool we was hardly ever in the room the inside of the pool didn't look like it was properly cleaned ... the resort visually looks good they just have to do better
Janice
Stayed 3 nights in Aug 2026



















