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Quality Inn & Suites

Property class: 2.5

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Photo gallery for Quality Inn & Suites

A hotel lobby with sofas, round tables, a reception desk, and a large window. - Quality Inn & Suites (Whitehorse)
A building with a sign reading "Quality Inn & Suites" and a mountain in the background. - Quality Inn & Suites (Whitehorse)
A hotel room with two beds, a desk, a chair, and a large mirror. - Quality Inn & Suites (Whitehorse)
A modern bathroom with a large mirror, a sink, a toilet, and a shower area. - Quality Inn & Suites (Whitehorse)
A gym with cardio machines, weight equipment, and a mirrored wall. - Quality Inn & Suites (Whitehorse)
Consider a stay at Quality Inn & Suites and take advantage of laundry facilities, a gym, and a restaurant. Stay connected with free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside lamps, a nightstand, and a chair.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(19 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Non Smoking

A hotel room with a bed, a sofa, a desk, a TV, a microwave, and a coffee machine.

Standard Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a wooden headboard, a bedside table with a lamp, and a door to the right.

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(50 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

DOUBLE TWO QUEEN BEDS

  • Sleeps 4

DOUBLE TWO QUEEN BEDS NON SMOKING

  • Sleeps 4

DOUBLE EXECUTIVE KING BED

  • Sleeps 4

About the neighborhood

Located in Whitehorse, Quality Inn & Suites is in the city center and near the airport. Qwanlin Mall and Chilkoot Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Shipyards Park and River View Millennium Trail. Kwanlin Dun Cultural Centre and Whitehorse Waterfront Trolley are also worth visiting. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the ice skating and snowshoeing. Visit our Whitehorse travel guide
Map
2288 2nd Avenue, Whitehorse, YT, Y1A1C8

What's nearby

  • A rustic wooden interior with shelves holding jars and tools, a pair of boots, and antlers on the ceiling.
    MacBride Museum of Yukon History
    18 min walk - 1.0 mile
  • Shipyards Park
    6 min walk - 0.3 miles
  • Sundog Carving Studio & Gallery
    6 min walk - 0.4 miles
  • Kwanlin Dun Cultural Centre
    12 min walk - 0.7 miles
  • Yukon Visitor Information Centre
    4 min drive - 1.1 miles

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.)
    6 min drive

Restaurants

  • Tim Hortons
    8 min walk
  • Big Bear Eatery
    1 min walk
  • McDonald's
    2 min walk
  • Starbucks
    9 min walk
  • Dairy Queen
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Rickys All Day Grill

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30.00 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: CAD 2.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Quality Inn & Suites pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 30.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Quality Inn & Suites?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Quality Inn & Suites located?

Located in the heart of Whitehorse, this hotel is within a 10-minute walk of Sundog Carving Studio & Gallery, Shipyards Park, and Qwanlin Mall. Chilkoot Centre and Yukon Centre Mall are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn & Suites Reviews

7.2

Good

7.4

Cleanliness

6.6

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 297 out of 1002 reviews
Rating 8 - Good. 284 out of 1002 reviews
Rating 6 - Okay. 200 out of 1002 reviews
Rating 4 - Poor. 122 out of 1002 reviews
Rating 2 - Terrible. 99 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here several times. Always clean and quiet. The rooms are very comfortable. Checking in is quick and easy. The staff are friendly and helpful!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay here! It is centrally located to restaurants and shopping!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
The floors were really squeaky, everytime someone above you moved it was loud...I really don't like to complain, get on top floor. Otherwise good location.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this hotel. Handy location and restaurant next door
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Katharina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome stay and I would definitely recommend this hotel for anyone visiting Whitehorse but especially families with pets. Very comfortable and relaxing stay with super nice and helpful stay. Thank you.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Maria Patricia

Liked: Staff & service, amenities, property conditions & facilities
Staff was lovely and very helpful. The guest laundry could have been cleaner, other than that all good!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Room was clean
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and pet friendly
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Autumn

Liked: Cleanliness, staff & service
Disliked: Amenities
Our bed was comfortable and the room was clean. The wifi and TV (which required the WiFi to work) were not functional. Only two thin towels provided. No coffee in the lobby in the morning. For the price I just expect better.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Tom

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I liked the clean room. I did not like broken elevator. I did not like other guests loud music.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent facility to stay at. The price was great and the accomodations were clean and comfortable. Only issue - the room was on the highway side of the building, road traffic was a bit much however, I did not specify to stay on the quieter side of the building. Would stay again for sure!
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Tina

Liked: Staff & service, amenities
The remodel is very nice and great that you all except pets, but no grass nearby at all super difficult. The rooms are nice but the doors need to be replaced please do so, you can see underneath there is light that comes around them you can hear everything! Parking is not great either.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel looked like it has been newly renovated. Staff we friendly & i did not find a airport shuttle. I would stay again if I were back in Whitehorse.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Staff was very helpful and considerate, making stay better. Easy experience.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and efficient
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Ruth

Liked: Cleanliness
clean, quiet, very friendly front staff
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Sary

Liked: Cleanliness, staff & service, property conditions & facilities
I was scared because the reviews were bad, but honestly had a great experience. The beds and pillows were very comfortable and clean. The washroom looks recently renovated, all clean and bright. The staff was very polite. We rented a car, and the parking was free. The hotel is very close to a restaurants and grocery stores. I had a good stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

John

Liked: Property conditions & facilities
Great location and super helpful staff
Stayed 1 night in Aug 2025
Verified review

8/10 Good

reynaldo

Liked: Room comfort
Great location, hotel under renovation.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Jake

Liked: Cleanliness
Clean room and comfortable bed. Would have given it a higher rating if they had a continental breakfast.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Trista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stopped in Haines and bypassed for a better place to stay. This place has comfortable neds very pet friendly and a good place to eat attached. We really enjoyed this stay
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet friendly hotel
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Room was great, very clean and very comfortable bed! Excellent location
Stayed 3 nights in May 2025
Verified review

8/10 Good

Trudy

Liked: Amenities, property conditions & facilities
The room was pretty clean. Carpets, not the cleanest.
Stayed 2 nights in Feb 2026