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Destination Family Hotel

Property class: 2.5

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Photo gallery for Destination Family Hotel

A restaurant with a wooden table and benches, a TV displaying a news broadcast, and a view of the street outside. - Destination Family Hotel (Whitehorse)
A neatly made bed with a wooden headboard, a bedside table with a lamp, and a window with curtains. - Destination Family Hotel (Whitehorse)
A hotel room with a television mounted on the wall displaying a news channel, a fireplace, and a staircase leading to another level. - Destination Family Hotel (Whitehorse)
A compact kitchen with a coffee machine, toaster, and a sink. - Destination Family Hotel (Whitehorse)
A hotel lobby with a reception desk, a refrigerator, an ATM, and a tiled floor. - Destination Family Hotel (Whitehorse)
Located close to Shipyards Park and MacBride Museum of Yukon History, Destination Family Hotel provides a coffee shop/cafe, laundry facilities, and a fireplace in the lobby. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Single Room, 1 Double Bed, Accessible, Non Smoking

A room with a bed, a table, a chair, a lamp, and a window with curtains.

Standard Single Room, 1 Double Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

A room with a bed, a table, a chair, a lamp, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

A hotel room with two beds, wooden headboards, a nightstand with a lamp, and a framed picture on the wall.

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Suite, 1 Bedroom, Non Smoking, Kitchen

A room with a bed, a table, a chair, a lamp, and a window with curtains.

Standard Suite, 1 Bedroom, Non Smoking, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, bedside tables, a desk, and a painting on the wall.

Club Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a chair, a nightstand with a phone, and a lamp.

Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking, Kitchen

A hotel room with a bed, bedside tables, a desk, and a painting on the wall.

Club Suite, 1 Bedroom, Non Smoking, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A neatly made bed with a wooden headboard, a bedside table with a lamp, and a window with curtains.

Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

A bathroom with a glass shelf holding toiletries, a sink with a mirror, and two electrical outlets on the wall.

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Whitehorse, Destination Family Hotel is near the airport and near a boardwalk/promenade. MacBride Museum of Yukon History and Old Log Church are cultural highlights, or if an activity is on the agenda, check out Mount Sima. Shipyards Park and North End Gallery are two other places to visit that come recommended. With kayaking, canoeing, and fishing nearby, you'll find plenty of adventures in the water. Visit our Whitehorse travel guide
Map
314 Ray Street, Whitehorse, YT, Y1A5R3

What's nearby

  • A rustic wooden interior with shelves holding jars and tools, a pair of boots, and antlers on the ceiling.
    MacBride Museum of Yukon History
    13 min walk - 0.7 miles
  • Shipyards Park
    3 min walk - 0.2 miles
  • Sundog Carving Studio & Gallery
    3 min walk - 0.2 miles
  • Yukon Visitor Information Centre
    18 min walk - 1.0 mile
  • S.S. Klondike National Historic Site
    3 min drive - 1.1 miles

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.)
    5 min drive

Restaurants

  • Tim Hortons
    12 min walk
  • Big Bear Eatery
    3 min walk
  • McDonald's
    3 min walk
  • Starbucks
    13 min walk
  • Dairy Queen
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Electric bike charging
  • Fireplace in lobby
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CAD 15.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Frequently asked questions

Is Destination Family Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 30 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Destination Family Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Destination Family Hotel?

Check-out is at 11:00 AM.

Where is Destination Family Hotel located?

Situated near the airport, this hotel is within a 15-minute walk of Shipyards Park, MacBride Museum of Yukon History, and North End Gallery. Old Log Church and Yukon Visitor Information Centre are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Destination Family Hotel Reviews

6.6

7.0

Cleanliness

7.4

Location

7.4

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 119 out of 549 reviews
Rating 8 - Good. 145 out of 549 reviews
Rating 6 - Okay. 128 out of 549 reviews
Rating 4 - Poor. 73 out of 549 reviews
Rating 2 - Terrible. 84 out of 549 reviews

Reviews

Verified review

8/10 Good

Angie

Liked: Staff & service
Efficient check in and our room was clean and comfortable.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Allan

Liked: Cleanliness, staff & service
Quiet, clean sheets, secure, close enough to walk downtown. Close to grocery stores.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, shower and bed were clean. All you can ask for with the great price! Would stay again.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old, but in good repair. It is a little tired in some areas. The location to local attractions is good.
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Brenda

Liked: Cleanliness, staff & service
This is a 3 star at best. Well used by many travelers clean, with helpful staff. Good location to river walk, gas, gro ties 25 min walk to main downtown
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was good,and good location
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Francie

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean but since I was there with a pet for 5 nights I would have liked to have the room vacuumed at least once. Laundry was great. Staff were very helpful.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay within walking distance to all Whitehorse amenities! Wonderful staff, extremely helpful. James, the owner is a great gent always willing to go that extra mile for his guests. Thanks for a great experience and visit!!!
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Sherry

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were very polite and helpful. Hotel was very dated, location not desirable. No amenities.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is shabby on the outside and on the inside, But don't let that put you off. It is incredibly clean and is a great value. It has a great locations (for instance located between Tim's and McDonald's and a short stroll to Shipyard Park which is always busy with local events. And the Big Bear Eatery and Taphouse is located just around the corner. Our room had a full kitchen so we purchased groceries and made our own breakfasts and packed a lunch when we felt like it. Two notes of caution. The air conditioner needs some upgrading and the bed, while comfortable, needs some stabilizing.
Stayed 5 nights in Aug 2026
Verified review

6/10 Okay

Robert

Front desk okay checking in. The $200 deposit for potential damage is utter bull. They say it is only a pending pre authorization but it is still out of my account technically. Reading the rules in the elevator will take you 3 round trips to your floor. A dress code, no jumping or climbing out windows. What I loved most of this family hotel is the sign that stated the owner and staff are armed. Rooms are old and dated and above a 24 hour Laundromat. Parking lot has junk all over and around it.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was accommodating and helpful
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Kaitlyn

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This place was definitely not as advertised. There was no breakfast or restaurant when I asked for a coffee they told me to try the gas station nearby. The outside looks rough and the hallways were dark on the inside but the rooms were pleasant enough and clean. Didn’t realize we needed to tell them we needed cleaning. The cards were confusing to use. Our window opened had no screen so that was a bit scary on the third floor with a child and the view was a dumpster and a lot of abandoned rvs and if you couldn’t find parking in the front it didn’t feel overly safe leaving my car out back. Front staff were very friendly and sweet though and the hotel was close to everything downtown. Was definitely expecting a bit more though.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Fabien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really helpful and kind. They let us access our room three hours in advanced since it was already cleaned which was appreciated with all of our backpacks we had to carry. The hotel is a bit on the older side, so is the linen and rooms but its one of the cheapest hotels in Whitehorse so id say its fairly priced. Linens had hole and some stains but they all smelled clean and were clearly freshly washed so we Didnt mind. But again we took the cheapest room so we arent complaining. The owners seems to be progressively updating their rooms and theres seems to be modernized room on their website so I guess it is just a matter of Time before the older rooms are improved. Thanks again to all the friendly staff weve encountered
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff quiet and clean room
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

joseph

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good items - major laundromat adjacent to hotel, price for this area. Bad- the one major issue is rooms do not have individual a/c control. They have a thermostat but it can only heat the room ( not tested we were staying in June) but it can not control the a/c. Sign outside hotel says a/c and free WiFi. THE BUILDING has A/C, the rooms have a vent which a/c trickles through but the ROOMS DO NOT HAVE A/C. We were on third floor and it was 70 degrees so the room was HOT. No fan or anything. Room was okay, it was dated but you get what you pay for. Location good, big parking around back.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Allison

Liked: Staff & service
staff was friendly and helpful
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great prices, centrally located in Downtown Whitehorse
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Kurt

Disliked: Staff & service
Walkable to multiple grocery stores and Walmart as well as lots of scenic strolls.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff went above and beyond to help.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great room and comfortable beds.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Dan

Liked: Staff & service
I appreciated the location and convein
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are quite comfortable and the bedding was excellent. Do not judge a book by its cover, while the building looks older, the rooms are quite nice.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff goes above and beyond to make tou feel comfortable and welcome.
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Arrived at first room and noticed that light bulb and lamp shade we broken off of lamp. Then discovered that fridge door would not close because too much frost had built up from freezer and the discovered that the portable a/c unit was inoperable. Went to front desk and requested a different room. The front desk assigned me a different room. Upon entering it I discovered that it had no a/c! I decided that I would open window and just make do with the room. Upon opening window discovered it had no screen and road noise was very loud. Returned to front desk and advised that room was unacceptable. Manage then told staff to upgrade me to third floor. The room had a/c, was comfortable and clean. Stay was good, but took three different rooms to make things acceptable!
Stayed 1 night in Jun 2026