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Blue A Modern Hotel, an Ascend Collection Hotel

Property class: 2

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Photo gallery for Blue A Modern Hotel, an Ascend Collection Hotel

A modern lounge area with sofas, a pool table, and a unique chandelier. - Blue A Modern Hotel, an Ascend Collection Hotel (West Springfield)
A modern coffee bar with espresso machines, a coffee station, and a shelf with coffee products. - Blue A Modern Hotel, an Ascend Collection Hotel (West Springfield)
A modern hotel lobby with blue sofas, a bar area, and a decorative chandelier. - Blue A Modern Hotel, an Ascend Collection Hotel (West Springfield)
A modern hotel with a covered entrance, multiple windows, and a well-maintained lawn. - Blue A Modern Hotel, an Ascend Collection Hotel (West Springfield)
A hotel room with a large bed, two bedside tables with lamps, a massage chair, and a wall mural of mountains. - Blue A Modern Hotel, an Ascend Collection Hotel (West Springfield)
Blue A Modern Hotel, an Ascend Collection Hotel provides amenities like a fireplace in the lobby and a 24-hour gym. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a massage chair, and a wall mural of mountains.

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

A hotel room with two beds, a massage chair, a nightstand with a lamp, and a wall mural of mountains.

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

A modern hotel room with a large flat-screen TV mounted on the wall, a wooden console table with a microwave, and a black office chair.

Suite, 1 King Bed, Non Smoking (Efficiency)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a massage chair, a nightstand with a lamp, and a wall mural of mountains.

Superior Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Corner

A neatly made bed with white linens, a wall-mounted lamp, and a nightstand with a phone and charger.

Standard Room, 1 King Bed, Non Smoking, Corner

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a massage chair, a nightstand with a lamp, and a wall mural of mountains.

Standard Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(27 reviews)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in West Springfield, Blue A Modern Hotel, an Ascend Collection Hotel is connected to the convention center. Some of the area's popular attractions include Naismith Memorial Basketball Hall of Fame and Six Flags New England. Looking to enjoy an event or a game while in town? See what's happening at Eastern States Exposition or Big E Coliseum. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby. Visit our West Springfield travel guide
Map
1080 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Riverdale Center
    5 min walk - 0.3 miles
  • Riverdale Shops
    10 min walk - 0.5 miles
  • Cinemark West Springfield 15
    11 min walk - 0.6 miles
  • Olympia Ice Center
    16 min walk - 0.9 miles
  • MGM Springfield
    6 min drive - 4.8 miles

Getting around

  • Springfield Union Station
    14 min drive
  • Springfield Union Station (ZSF)
    11 min drive

Restaurants

  • 7 Brew Coffee
    12 min walk
  • McDonald's
    3 min drive
  • Dunkin'
    4 min drive
  • Chili's Grill & Bar
    8 min walk
  • Wood-N-Tap
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Grab bar in shower (32 inches high)
  • Grab bar near toilet (32 inches high)
  • Handrails in stairways (32 inches high)
  • Lever door handles
  • Null
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Built in 1974
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - August 2025

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 4 percent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per day

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0001113250
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Blue A Modern Hotel, an Ascend Collection Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Blue A Modern Hotel, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Blue A Modern Hotel, an Ascend Collection Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Blue A Modern Hotel, an Ascend Collection Hotel located?

Located in the heart of West Springfield, this hotel is within a 15-minute walk of Riverdale Center, Cinemark West Springfield 15, and Riverdale Shops. Olympia Ice Center and Connecticut River are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Blue A Modern Hotel, an Ascend Collection Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 305 out of 394 reviews
Rating 8 - Good. 41 out of 394 reviews
Rating 6 - Okay. 22 out of 394 reviews
Rating 4 - Poor. 14 out of 394 reviews
Rating 2 - Terrible. 12 out of 394 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay! Very helpful staff and the rooms were beautiful. I stayed alone and felt very comfortable.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel room for a short stay! Very comfortable and clean.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and everything was very clean.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The staff were incredibly friendly and welcoming. Everything in the hotel is beautiful, modern, fresh and brand new. We were especially impressed by the complimentary massage chairs in the room. Highly recommend this hotel!
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the massage chair in the room and the staff was friendly. The breakfast was just Ok. Finding the hotel with WAZE was a bit confusing due to construction but our stay was great.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Clean rooms,friendly staff and convenient location.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a gem. In an area where most of the hotels are old and tired, this was new and clean and the staff was unbelievably nice.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and amenities
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay and the high tech massage chair was the cherry on top!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, amazing massage chair in room, very friendly and helpful staff.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big and clean and the staff were so friendly.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yolanda di a great job greeting us with chips and water. The room had a massaging chair that we enjoyed , fancy shower and the most comfortable bed. Thanks for a great night of rest and relaxation .
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very modern hotel
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern. Massage chair in each room is a bonus. Kevin was very helpful and walked us up to our room.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blue Hotel had the right amenities: Keurig coffee, good outlet placement for devices, good lighting, new towels and bedding, and even a massage chair.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Shops near by clean room and lots of parking
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean. Helpful and courteous staff
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. The massage chair was AWESOME - I wish more hotels offered this as a feature! Staff was very friendly and helpful, I really enjoyed my stay!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to a great restaurant. Massage chairs were a nice feature but ours didn’t work. Floor was not exactly clean and the soap dispenser was broken. The continental breakfast was just danish and coffee with a few little refrigerator items. Other than that, it wasn’t bad. It was modern and made a good first impression.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean and great amenities especially the massaging chair
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great value. I was concerned when I pulled up because the neighborhood did not look so great, but the hotel is new, the rooms are clean, the beds are comfortable, and the awesome massage chairs in every room added a little bit of luxury.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was beautiful and the rooms were great.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and comfortable, the staff were super helpful and nice and best of all was the massage chair!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with powerful shower & massage chair!
Stayed 1 night in Jun 2026