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James Cook Hotel Grand Chancellor

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Photo gallery for James Cook Hotel Grand Chancellor

A buffet area with various food stations, including a salad bar and a hot food section. - James Cook Hotel Grand Chancellor (Wellington)
A banquet hall with round tables set for a formal event, adorned with white tablecloths and pink sashes. - James Cook Hotel Grand Chancellor (Wellington)
A hotel room with large windows, a flat-screen TV, orange upholstered chairs, a small table, and a carpeted floor. - James Cook Hotel Grand Chancellor (Wellington)
A modern hotel room with a large bed, a desk, a flat-screen TV, and a view of the city. - James Cook Hotel Grand Chancellor (Wellington)
A hotel reception area with wooden paneling, artwork on the walls, and a counter with a glass partition. - James Cook Hotel Grand Chancellor (Wellington)
Luxury
4.5 star property
8.8

Excellent

Urban elegance with harbor views

Centrally located in Wellington's CBD with direct access to Lambton Quay shopping. Staff serve fresh eggs and pancakes at the exceptional breakfast buffet. Guests retreat to comfortable beds in quiet rooms, with harbor views from higher floors.

Popular amenities

  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room

A modern hotel room with a large bed, a desk, a chair, a sofa, a flat-screen TV, and a large window with curtains.

Premium Room

8.8 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

A hotel room with two beds, a large window with curtains, a carpeted floor, and a wooden headboard.

Family Room

8.0 out of 10
Very good
(17 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King

A hotel room with a large bed, a desk, a chair, a TV mounted on the wall, and a view of the city through the window.

Executive King

9.2 out of 10
Wonderful
(160 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

A hotel room with a large bed, a smaller bed, a desk with a TV, a chair, and a view of the city through large windows.

Executive Twin Room

8.8 out of 10
Excellent
(130 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite

A hotel room with a bed, two orange armchairs, a small table, a TV, and a large window with curtains.

Deluxe Junior Suite

10.0 out of 10
Exceptional
(8 reviews)
  • Harbor view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite with Harbour View

A hotel room with a large window, a flat-screen TV, a desk, and two orange armchairs.

King Suite with Harbour View

8.8 out of 10
Excellent
(8 reviews)
  • Harbor view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

A modern hotel room with a large bed, a desk, and a view of the cityscape.

Deluxe Room

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Room

A hotel room with two beds, a desk, a chair, and a television.

Terrace Room

8.6 out of 10
Excellent
(220 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located near the beach, James Cook Hotel Grand Chancellor is in Wellington CBD, a walkable area in Wellington with great shopping. Te Papa and Carter Observatory are cultural highlights, and some of the area's notable landmarks include Old St Paul's and Courtenay Place. Traveling with kids? Make time for Wellington Zoo, or check out an event or a game at Hnry Stadium. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. Guests love the hotel's central location. Visit our Wellington travel guide
Map
147 The Terrace, Wellington, 6011

What's nearby

  • A red cable car on a bridge with a cityscape and mountains in the background.
    Wellington Cable Car
    1 min walk - 0.0 miles
  • A red Wellington Cable Car traveling over a bridge with a cityscape in the background.
    Wellington Central Business District
    1 min walk - 0.0 miles
  • A coastal cityscape with a clear view of the ocean, mountains in the background, and a mix of modern and traditional buildings.
    Lambton Quay
    1 min walk - 0.1 miles
  • A modern building with a glass facade and colorful geometric patterns.
    TSB Bank Arena
    5 min walk - 0.3 miles
  • A modern building with a large illuminated sign and a prominent lion statue.
    Te Papa
    11 min walk - 0.6 miles

Getting around

  • Wellington Station
    10 min walk
  • Wellington Intl. Airport (WLG)
    12 min drive

Restaurants

  • Mojo Old Bank
    5 min walk
  • Starbucks
    5 min walk
  • D4
    5 min walk
  • Sal's Authentic New York Pizza
    3 min walk
  • Smith the Grocer Cafe
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 35 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 39 for adults and NZD 19.50 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 4 and younger eat free breakfast
Rollaway/extra beds are available for NZD 50.0 per day
Free cribs are available on request at the property

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 39 for adults and NZD 19.50 for children
  • Covered self parking fee: NZD 35.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is James Cook Hotel Grand Chancellor pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for NZD 35.00 per night.

What time is check-in at James Cook Hotel Grand Chancellor?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at James Cook Hotel Grand Chancellor?

Check-out is at 11 AM.

Where is James Cook Hotel Grand Chancellor located?

This family-friendly Wellington hotel is located in a shopping district, within a 15-minute walk of Botanic Gardens, St Paul's Cathedral, and Carter Observatory. Old St Paul's and Te Papa are also within 15 minutes. Wellington Station is 10 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

James Cook Hotel Grand Chancellor Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1021 out of 1804 reviews
Rating 8 - Good. 554 out of 1804 reviews
Rating 6 - Okay. 144 out of 1804 reviews
Rating 4 - Poor. 50 out of 1804 reviews
Rating 2 - Terrible. 35 out of 1804 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness
Great location
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very central and meal was good
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally situated close to Event Centre and met all expectations and value for money
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is good... quiet and staffs are friendly...
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The hotel overall was excellent. The Executive King room amenities and layout were excellent. We found the restaurant food excellent, buffet dinner and breakfast
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, friendly staff, buffet breakfast was nice.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and staff very helpful
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff . The rooms were spotless and very comfortable. Easy access to lifts and the surrounding streets.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good price friendly helpful staff
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great selections of food in a breakfast buffet with freshly cooked omelette, poached eggs and pancakes. Thoroughly enjoyed it, thank you:)
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, centrally located
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely breakfast - fresh omelette & barista coffee was a bonus Bed very comfy - good location
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and room ready. Room was clean and new bathroom great. Breakfast was wonderful with loads to choose from. Staff in Restaurant very helpful and friendly. Always had a smile. Would stay again.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and friendly staff, great breakfast
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were helpful at check in. We were there only to sleep so didn’t get to check out any amenities. Room clean. Beds comfortable. Rooms serviced daily.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff and happy to help.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean and warm room.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great staff, and extremely central. We found the rooms a little dated.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Staff were nice and friendly. Room was a bit old and the AC was rediculously loud. Good location.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice room exclusive entry to a separate hotel lounge to relax good range of choices for breakfast
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and can’t beat the location. Nice big rooms and great beds. Staff is very helpful. I would stay again in a heartbeat.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to hotel when travelling to Wellington. The staff are helpful, my room is always ready when I arrive and the rooms are nice and quiet. Bonus is that their hotel lift takes you straight down to Lambton Quay for ease of accessing the shops and eateries. The buffet breakfast is pretty good too.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a deluxe room which gave us access to the lounge where coffee and drinks were available 24/7. Beds were very comfortable and parking was easy but the stalls were very tight. In the center of CBD and walkable to every where. Will definitely stay again when in Wellie.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay here. The breakfast is pretty good. Rooms are comfortable and spacious. Staff are friendly. We'll stay here again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, quiet in the rooms. Amazing shower. Good size room and a delicious breakfast. Friendly and helpful staff. Loved our stay.
Stayed 1 night in Jul 2026