Posadas en Villanueva

“My third time staying at Chali. Excellent food, great staff, great views, super clean, great amenities, very private, centrally located, and I'd recommend Chali to everyone.”

“It does not have a single suite, and the best rooms are on the 4th floor, with no elevator. If you are broke, then there regular room might work, but you might not have room for your luggage.”

“Check in is fast, but the staff will not ask you what kind of room you like, or on online booking, for example if you like it with a view, higher floors/lower floors,. The sliding cabinet door in our room was detached and they did not check that before they put us in there. The restaurant is good but they should prioritize their guest to make sure they have access to it at all time and not on the waiting list when they're ready to eat.”

“Overall, the customer service was friendly and accommodating, and the staff made an effort to assist us throughout our stay. However, there are several areas that need improvement for the property to truly feel like a resort. Room cleanliness should be more thorough. The floors appeared to need both vacuuming and mopping, and we noticed hair and sand residue on the floor and around the shower area even though the room was ready for check-in. The biggest concern involved my parents’ room. They...

“Clean room. Friendly staff. Breakfast buffet is really good with a lot of choices of foods.”