See all properties

AC Hotel Palacio Universal by Marriott

Property class: 4

Choose dates to view prices

Photo gallery for AC Hotel Palacio Universal by Marriott

A hotel sign with "AC HOTELS MARRIOTT" and "HOTEL AC PALACIO UNIVERSAL" indicating a Marriott hotel. - AC Hotel Palacio Universal by Marriott (Vigo)
A modern bar area with a long counter, multiple stools, and a variety of bottles and glasses. - AC Hotel Palacio Universal by Marriott (Vigo)
A modern interior with a large vase sculpture on a round table, dark textured walls, and a wooden floor. - AC Hotel Palacio Universal by Marriott (Vigo)
A reception desk with a modern design, featuring a black and metallic color scheme and a logo indicating it's part of the AC Hotels chain. - AC Hotel Palacio Universal by Marriott (Vigo)
A conference room with a long wooden table, black chairs, and white columns with intricate designs. - AC Hotel Palacio Universal by Marriott (Vigo)
Consider a stay at AC Hotel Palacio Universal by Marriott and take advantage of a library, dry cleaning/laundry services, and car rentals on site. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Twin Beds, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk

Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Vigo, AC Hotel Palacio Universal by Marriott is in the city center and on the waterfront. Monte do Castro Park and Castro Fortress are local landmarks, and some of the area's attractions include Centro Cultural Caixanova and Camões - Centro Cultural Português em Vigo. Looking to enjoy an event or a game while in town? See what's happening at Balaidos Stadium or Castrelos Auditorium. Visit our Vigo travel guide
Map
Rua Canovas del Castillo, 28, Vigo, Pontevedra, 36202

What's nearby

  • Alameda da Praza de Compostela
    1 min walk - 0.1 miles
  • Centro Comercial A Laxe
    3 min walk - 0.2 miles
  • A Pedra Market
    3 min walk - 0.2 miles
  • Centro Cultural Caixanova
    3 min walk - 0.2 miles
  • Museum of Contemporary Art
    5 min walk - 0.3 miles

Getting around

  • Vigo Guixar Station
    15 min walk
  • Vigo (VGO-Peinador)
    27 min drive

Restaurants

  • La Taberna Del Nautico
    2 min walk
  • La Central Gastro
    3 min walk
  • Vigo Churros
    3 min walk
  • Flamingo club
    1 min walk
  • Palacio De La Oliva
    2 min walk

Similar properties

Daily buffet breakfast for a fee
Occidental Vigo
Santiago de Vigo
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
9.2 out of 10, Wonderful, 594 reviews
Occidental Vigo
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 17.60 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Lounge

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,012 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches used
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.60 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is AC Hotel Palacio Universal by Marriott pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at AC Hotel Palacio Universal by Marriott?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at AC Hotel Palacio Universal by Marriott?

Check-out is at noon.

Where is AC Hotel Palacio Universal by Marriott located?

Located in the heart of Vigo, this historic hotel is steps from Estuary Marine Station, Alameda da Praza de Compostela, and Centro Comercial A Laxe. A Pedra Market and Camões - Centro Cultural Português em Vigo are just steps away. Vigo Guixar Station is 15 minutes by foot and Vigo (YJR-Vigo-Guixar Train Station) is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

AC Hotel Palacio Universal by Marriott Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 183 out of 354 reviews
Rating 8 - Good. 126 out of 354 reviews
Rating 6 - Okay. 27 out of 354 reviews
Rating 4 - Poor. 14 out of 354 reviews
Rating 2 - Terrible. 4 out of 354 reviews

Reviews

Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel, great location. We will definitely stay there again.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

ricardo

Liked: Cleanliness, staff & service, amenities
Room was flawless, great cleaning, good space, great beds.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
The location was excellent! The staff was so helpful and the room was lovely!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place! 5 stars customer service, very clean.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with beautiful views of the bay and many restaurants nearby. Great staff and overall service. Spacious rooms and bathrooms.
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
We really liked this hotel. The staff was polite, friendly and helpful. They gave us a room with balcony facing the sea, which was great. The housekeeping was great. The location is convenient with many nearby restaurants and “Oyster Street”. We would definitely recommend this hotel and would stay there again if we return to Vigo. Five stars to the staff at reception, the breakfast room attendant and the housekeeping person!!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Aylin

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff. Great location.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heavenly AC! Clean, quiet & comfortable
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

MAXIMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great staff can call a Cab at any hour. Good breakfast option on site.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC hotel in Vigo is in its usual standard. Spacious rooms, extremely well equipped, excellent service
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Waterfront Gem in Vigo

Front desk staff, specifically Isabel, was out of this world friendly and helpful. Beautiful design. Loved the room layout and bathroom.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here while traveling on business from the US. They were very friendly and accommodating to me.
Stayed 7 nights in Feb 2024
Verified review

8/10 Good

gail

Liked: Cleanliness, staff & service, property conditions & facilities
Good location great view of water from room nice breakfast staff friendly and helpful only problem not enough outlets in the room
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, friendly staff. Right in front of the port. No cafeteria or restaurant service weekends, only breakfast and room minibar. Hart to find a nice restaurant close to Hotel, something rare in Galicia
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is set in a beautiful building and enjoys a fantastic location — just a short walk to the city centre and the boats, which was especially convenient for our island-hopping plans. That said, I would strongly recommend requesting an exterior room. Ours was an interior room, and it felt very dark and confined, with a tiny window facing a shadowy inner courtyard. The room itself was also quite small, which added to the feeling of claustrophobia.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great price/quality ratio. The only problem we had was parking. The hotel does not offer parking or a valet to attend to the car. The hotel recommended a parking lot but it was too far walking for us (seniors) and we had to park across the street where the price was high (30 euros just overnight). Other than that, everything was very nice. Room, staff, food, drinks, etc
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Holly

Liked: Cleanliness, property conditions & facilities
Location was great. Staff allowed us early checkin because our room was ready. Nice! We were here during Christmas light season so it made it extra special. Cleaning crew for our room was perfect. Did not matter what time of day we went out if we left our clean room sign on door it was done when we returned. If we asked for extra towels, toilet paper, etc. they were quick to service. Front desk staff spoke English in case you don’t know Spanish. We did not use on sight restaurant/cafe or bar during our visit. It was closed at certain days and times, but we would not have eaten there anyway, so many great options within walking distance. The area is flat walking and some up hilll walks, however, city has done well accommodating the elderly with escalators and elevators on steep inclines. Overall great location, clean and nice hotel and area! Please note: You are right on the harbor. Our room was third floor water view. You do get street noise and harbor ship noise. If you are a very light sleeper this might not work. It was fine for us after long days walking and sight seeing we could sleep through anything.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building very near the port. Very nice and clean up to date. Only stayed one night. Very nice hotel .
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice staff.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple breakfast, very clean and nicely decorated, very tentative and excellent location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location closed to many restaurants and shops. Room overlooking sea was beautiful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Klaus

Liked: Cleanliness
Great location, but no parking.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

gennadiy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a breakfast outside of the hotel. All the rest was wonderful.
Stayed 1 night in Dec 2025