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Urban Rooms Rathaus - Self Check-In

Property class: 3

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Photo gallery for Urban Rooms Rathaus - Self Check-In

A building with a modern facade and classical architectural elements. - Urban Rooms Rathaus - Self Check-In (Vienna)
A modern hotel room with a large bed, a sofa, a small round table, and a chair. - Urban Rooms Rathaus - Self Check-In (Vienna)
A modern hotel room with a sofa, a chair, a small round table, a TV, and a wardrobe. - Urban Rooms Rathaus - Self Check-In (Vienna)
A modern bathroom with a glass-enclosed shower, a white sink, and a toilet. - Urban Rooms Rathaus - Self Check-In (Vienna)
A view of a building with a classical architectural style, featuring multiple windows and a balcony. - Urban Rooms Rathaus - Self Check-In (Vienna)
Close to Vienna Christmas Market and Rathausplatz, Urban Rooms Rathaus - Self Check-In has plenty to offer. Stay connected with free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Single Room

A modern hotel room with a wooden floor, a bed with white linens, a round side table, a chair, and a ceiling light fixture.

Superior Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Double Room

Double Room | Pillowtop beds, desk, WiFi (free), bed sheets

Double Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Family Room

A modern bedroom with a large bed, bedside lamps, a bench, and a mounted TV.

Superior Family Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Superior Triple Room

A modern hotel room with a large bed, a bench, a bedside table, a mirror, and a chandelier.

Superior Triple Room

10.0 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Double Room

A modern hotel room with a large bed, a sofa, a small round table, and a chair.

Superior Double Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free wired internet

About the neighborhood

Located in Innere Stadt, a neighborhood in Vienna, Urban Rooms Rathaus - Self Check-In is near a metro station. Hofburg Imperial Palace and Vienna State Opera are cultural highlights, and travelers looking to shop may want to visit Vienna Christmas Market and Naschmarkt. Looking to enjoy an event or a game while in town? See what's happening at Wiener Stadthalle or Ernst Happel Stadium. Visit our Vienna travel guide
Map
Ebendorferstraße 10, Vienna, Vienna, 1010

What's nearby

  • A grand neoclassical building with a symmetrical facade, large central arches, and statues on the roofline.
    University of Vienna
    2 min walk - 0.1 miles
  • A grand historic building with a tall central tower, multiple spires, and a series of flags.
    Rathausplatz
    3 min walk - 0.2 miles
  • A historic building with a tall central tower and multiple smaller towers, surrounded by a clear blue sky.
    Rathaus
    3 min walk - 0.2 miles
  • A bustling Christmas market with stalls and people, a prominent church with a tall spire, and festive lights.
    Vienna Christmas Market
    5 min walk - 0.3 miles
  • A historic building with ornate sculptures and a horse-drawn carriage in front.
    Hofburg Imperial Palace
    11 min walk - 0.6 miles

Getting around

  • Vienna Franz-Josefs-Station
    3 min drive
  • Landesgerichtsstraße Tram Stop
    4 min walk
  • Vienna International Airport (VIE)
    30 min drive

Restaurants

  • Café Landtmann
    6 min walk
  • McDonald's
    6 min walk
  • El Hac Juices & Bowls
    5 min walk
  • Café Einstein
    2 min walk
  • WEIN & CO Schottentor
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 54-cm flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests will receive lockbox information
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Lockbox, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Urban Rooms Rathaus - Self Check-In pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Urban Rooms Rathaus - Self Check-In doesn't offer parking.

What time is check-in at Urban Rooms Rathaus - Self Check-In?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Urban Rooms Rathaus - Self Check-In?

Check-out is at 11 AM.

Where is Urban Rooms Rathaus - Self Check-In located?

Located in Innere Stadt, this hotel is within a 5-minute walk of University of Vienna, Vienna Christmas Market, and Rathausplatz. Hofburg Imperial Palace and Spanish Riding School are also within 15 minutes. Landesgerichtsstraße Tram Stop is only a 4-minute walk and Rathaus U-Bahn is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Urban Rooms Rathaus - Self Check-In Reviews

7.6

Good

8.4

Cleanliness

8.0

Amenities

7.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 17 out of 37 reviews
Rating 8 - Good. 8 out of 37 reviews
Rating 6 - Okay. 4 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 6 out of 37 reviews

Reviews

Verified review

10/10 Excellent

Hysen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, convenient location, convenient checking
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern room, very pretty inside. Great location. Comfy beds and coffee and tea facilities. Great shower.
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

Mehdi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor customer service There was no shampoo and body wash in the bathroom. Texted to the customer service but no reply yet. Room is clean and the cleaning lady was very polite, however she couldn't help us with that. The location is perfect.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
Location was perfect, adjacent to the beautiful Christmas Market. The room was first class! New, perfect condition, impeccably clean. Access was perfectly described. Beds & pillows so comfortable. Quiet. Every detail - the chocolates, water, apples, extra room supplies available nearby were appreciated. Staff were friendly and helpful when needed by phone.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Easy, clean.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room and daily cleaning service. There is ongoing constructions but didn't affect me too much. Walking distance to University of Vienna and city center. An ideal and affordable choice.
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in a great city

Great place in a great location nearby public transport. In the early days of being renovated but building work didn’t affect us at all. I have communicated with the property since my return - left my expensive sunglasses, but no reply as yet.
Stayed 4 nights in Sep 2024
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
The location can't be beat! The rooms were clean, modern, and had thoughtful touches like a bottle of water, snacks, and coffee. The lift was broken when we arrived, which made dragging our luggage up 4 flights of stairs pretty miserable. They did fix it two days later so that was good.
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

CARROLYN

Liked: Cleanliness, amenities, property conditions & facilities
The location of this property was fantastic, offering a good stay, walking distance to everything. It was a very clean space and the quiet surroundings made for a peaceful experience. The main downside was that there was no host to contact . On our morning of checkout the internet was down and we had no one to inform. Plus point the property provided basic amenities like shampoo, conditioner, and coffee. Overall, it was a pleasant stay and we would recommend it for anyone looking for a clean place in a great location, as long as they don't anticipate needing much host interaction. Self check-in was smooth.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, quiet street but close to public traffic and city center.
Stayed 3 nights in Feb 2026
Verified review

4/10 Poor

Elena

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was clean but there was a strong smell of sewage in the room.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except there should be better directions to rooms 123-128.
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Amber

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room smelled like sewage it was so disgusting. Property never responded!! Do not stay here.
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Dominique

Disliked: Cleanliness, staff & service, property conditions & facilities
Construction was awful. Wouldn’t stay there.
Stayed 3 nights in Aug 2024
Verified review

2/10 Terrible

Verified traveler

Disliked: Room comfort
Under construction. Torn up and destroyed.
Stayed 4 nights in Aug 2024
Verified review

4/10 Poor

Mazi

Disliked: Cleanliness, staff & service

No service, no one to contact stay away

There is totally no service at all, no one to talk with. More similar to Airbnb but without kitchen and other facilities and no one to ask questions or leave the baggage after checkout or before checkin Have only phone number that you can call but nobody answered until we gave up
Stayed 4 nights in Jan 2025
Verified review

6/10 Okay

Giuseppe

Liked: Cleanliness, amenities, property conditions & facilities
La revisione è stata condizionata negativamente per la camera non rifatta in uno dei giorni del pernottamento (contattato telefonicamente l’helpdesk, oltre ad essersi scusati, nessuna azione concreta), per la mancata attivazione dei codici di apertura delle porte prima delle 3 p.m., nonostante avessi scritto alla loro email e tramite Expedia (nessuna risposta) e telefonato (un laconico si ma senza esito positivo), ed infine per il deposito bagagli che è a pagamento e non dichiarato in nessuna delle descrizioni. Per il resto, è una struttura che per rapporto qualità/prezzo/posizione meriterebbe il massimo. Camera molto comoda e moderna in un palazzo signorile. La posizione non consente realisticamente di raggiungere molti punti di interesse a piedi ma le stazioni metro e tram sono a non più di 500 m a piedi.
Stayed 4 nights in Aug 2026
Verified review

2/10 Terrible

raffaele

Disliked: Staff & service, amenities
Non è stato possibile effettuare il check in automatico perché la mail con i codici di accesso alla struttura è pervenuta alle 2 di notte oltre 11 ore dopo l orario previsto per l accesso alla struttura. Pessimi
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Hakan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien situé, proche du parlement, hitel de ville, stationdetramet métro, commerces et restauration à proximité. Possibilité de visiter la plupart des lieux historiques à pied (15-20 minutes).
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al centro storico,pulitissimo,comodissimo.Perfetto.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities
Espetacular. Nota 1000
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Alvaro

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Muy bueno todo bien ubicado
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Belles prestations et bien situé

Très beau séjour, chambre fonctionnelle, propre au calme et très bien située. Je recommande
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Josef

Liked: Staff & service

Ziemlich kleines Appartment für den Preis

Das Appartment sah auf den Bildern einigermaßen gro aus so das wir es für 2 Erwachsene und ein Kind für 2 Nächte gebucht haben. Leider war es dann doch ziemlich klein und Nachts hört man die Straße sehr. Aus der Toilette lief das Wasser beim Spülen auf die Fliesen. Naja Preis Leistung passt für uns leider überhaupt nicht. Lage ist aber super.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Vania

Liked: Cleanliness, staff & service, property conditions & facilities
Abbiamo trovato questo Hotel senza Reception a quasi 2 mesi dal 31/12, ed è stata una scelta un po’ obbligata. € 250 a notte per una matrimoniale senza prima colazione non è certamente poco, ma è alta stagione e la zona è centro (sei di fronte al Rathaus)! Tutto molto pulito, nuovo, con caffè in cialde in camera (1 a testa per giorno 😅), 1 bottiglia d’acqua, 2 croissant confezionati, per 2 notti. Possibilità di scaldare l’acqua in 2 bollitori all’ingresso del piano, con ampia scelta di tisane e tea (gratis). Diciamo che per la cifra sarebbe bello avere la possibilità di lasciare il bagaglio prima e dopo il soggiorno. Invece con il codice che ti fa aprire anche la porta di ingresso allo stabile, senza reception, devi per forza portarti addosso i bagagli. Avendo potuto prenotare il viaggio prima avremmo scelto sicuramente una soluzione diversa.
Stayed 2 nights in Dec 2024