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Urban Flats Vienna City Center

Property class: 4

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Exterior - Urban Flats Vienna City Center (Vienna)
In-room dining - Urban Flats Vienna City Center (Vienna)
A bedroom with a bed, bedside lamps, a large mirror, and a chandelier. - Urban Flats Vienna City Center (Vienna)
Living room - Urban Flats Vienna City Center (Vienna)
Living area - Urban Flats Vienna City Center (Vienna)
A short walk from Stephansplatz and St. Stephen's Cathedral, Urban Flats Vienna City Center provides a rooftop terrace, dry cleaning/laundry services, and more. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Pet friendly
  • Free WiFi
  • Outdoor Space

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Room options

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Showing 5 of 5 rooms

View all photos for Comfort Penthouse, 3 Bedrooms, Terrace (Getreidemarkt)

Living area

Comfort Penthouse, 3 Bedrooms, Terrace (Getreidemarkt)

  • City view
  • 130 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

View all photos for Penthouse, 3 Bedrooms (Getreidemarkt)

Room

Penthouse, 3 Bedrooms (Getreidemarkt)

  • City view
  • 130 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 Double Beds, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony (Gonzagagasse)

Room

Apartment, 1 Bedroom, Balcony (Gonzagagasse)

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Gonzagagasse)

Room

Apartment, 1 Bedroom (Gonzagagasse)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Apartment, 1 Bedroom (Marc Aurel Straße)

A living room with a glass coffee table, a brown sofa, a bench, and a wall art piece.

Comfort Apartment, 1 Bedroom (Marc Aurel Straße)

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Innere Stadt, a neighborhood in Vienna, is home to Urban Flats Vienna City Center. Vienna State Opera and Hofburg Imperial Palace are cultural highlights, and some of the area's notable landmarks include Belvedere and Ernst Happel Stadium. University of Music and Performing Arts and Giant Ferris Wheel are also worth visiting. Visit our Vienna travel guide
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Map
Gonzagagasse 3/1a, Vienna, 1010

What's nearby

  • A city street with historic buildings, a cathedral spire, and storefronts including a pharmacy.
    Stephansplatz
    3 min walk - 0.2 miles
  • A panoramic view of a city at dusk with illuminated buildings and a prominent dome structure.
    St. Stephen's Cathedral
    5 min walk - 0.3 miles
  • A historic building with ornate architecture and a horse-drawn carriage in front.
    Hofburg Imperial Palace
    8 min walk - 0.5 miles
  • A grand hall with high ceilings, ornate columns, and a central stage.
    Spanish Riding School
    8 min walk - 0.5 miles
  • Schwedenplatz
    3 min walk - 0.2 miles

Getting around

  • Salztorbrücke Tram Stop
    3 min walk
  • Vienna Mitte Station
    15 min walk
  • Vienna International Airport (VIE)
    23 min drive

Restaurants

  • Würstelstand Hoher Markt
    2 min walk
  • Mae Aurel
    2 min walk
  • Roter Engel
    3 min walk
  • Kornat
    1 min walk
  • Schachtelwirt
    1 min walk

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  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Family friendly

  • Crib: EUR 40 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: EUR 30 per pet per stay

Services and conveniences

  • Concierge services
  • Iron/ironing board
  • Limited housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 6 units

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Late check-in fee for check-in after midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 40 per stay

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: EUR 30 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 30 per pet, per stay
  • Late check-in fee for check-in after midnight
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 40 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is Urban Flats Vienna City Center pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per stay.

How much is parking?

This property doesn't offer parking.

What time is check-in at Urban Flats Vienna City Center?

Check-in start time: 2:30 PM; Check-in end time: midnight.

What time is check-out at Urban Flats Vienna City Center?

Check-out is at 11 AM. Late check-out is available for EUR 50 (subject to availability).

Does Urban Flats Vienna City Center provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per vehicle, one way fee applies.

Where is Urban Flats Vienna City Center located?

Located in Innere Stadt, this apartment building is within a 10-minute walk of Schwedenplatz, St. Stephen's Cathedral, and Stephansplatz. Hofburg Imperial Palace and Spanish Riding School are also within 10 minutes. Salztorbrücke Tram Stop is only a 3-minute walk and Schwedenplatz U-Bahn is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Urban Flats Vienna City Center Reviews

8.2

Very Good

8.4

Cleanliness

9.4

Location

7.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 24 out of 60 reviews
Rating 8 - Good. 22 out of 60 reviews
Rating 6 - Okay. 9 out of 60 reviews
Rating 4 - Poor. 3 out of 60 reviews
Rating 2 - Terrible. 2 out of 60 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place in the heart of Zurich's Old Town. Short walk to most attractions and lots of food options around.
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, communication
The property is elegant -easy access to restaurants, shops, trains.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing spot, very comfortable and clean

It was a family reunion and the place is so comfortable, clean and big, comfortable beds and a very big lounge and table for us to hang out and share breakfast! Walking distance to all sightseeing and the shopping st! i totally recommend this!
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Communication
Appartment was ok. Little bit difficult to find. Some housebuilding on the outside made it difficult. Inside the front door there was a dark and and spooky staircase. Before the stay we rebooked from 8.7-11.7, to 9.7-11.7. This was done and confirmed by Hotels.com, but Urban City charged us nevertheless from 8.7. And after three attempts we still have not got the receipt. Not professional from Urban!!!
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me gustó el departamento en general. Muy limpio. Te sientes en casa. El elevador es muy interesante.
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Great for short vacation

Lovely apartment at a great location. The only thing needs to improve is the quality of the sofa bed
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wir kommen wieder

Eine tolle Wohnung, super gelegen. Zu Fuß die Stadtmitte erreichbar. Die Betten sind mit tollsten Matratzen ausgestattet.
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very good location. Shower was awful and broken so wet the floor every time, and our bedroom door wouldn’t close, but apart from that we were happy with the apartment.
Stayed 4 nights in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

RoBO

Agressive owner
Stayed 2 nights in Nov 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
POSITIF: 1) Propre et relativement bien équipé 2) Suffisamment grand pour une famille de 4 personnes 3) Situé à 10 minutes à pieds du centre ville. NEGATIF: 1) Un panneau affiché sur les WC nous demandait de ne pas jeter de papier de toilette dans la cuvette! Pour un appartement "4 étoiles", c'est inadmissible! 2) La terrasse mentionnée n'était pas dans notre immeuble, donc inaccessible pour nous. 3) Le chauffage n'était pas réglable. Nous devions ouvrir la fenêtre pour ne pas avoir trop chaud, et subir les bruits de la rue.
Stayed 4 nights in Oct 2019
Verified review

8/10 Good

Disliked: Staff & service

Great location, shoddy common area, no cleaning

We stayed at Urban Flats Gonzagagasse for 4 nights in Aug 2019. We arrived very early on the first morning and we called the management who came in 30 minutes. We were able to store our luggage and come back later at 3pm to self check in. To be very honest, when we saw the 'lobby' area and the building, we wanted to cancel our booking and find another hotel. However, we had a lot of luggage and decided to wait till we saw the room. The room was fine, there was a living area with a separate bedroom and a kitchen area so the children were happy with the space and we ended up staying. There was no cleaning at all for 4 nights we were there, and the bathroom had a funky smell. This was especially odd because the hotel charged a cleaning fee of 30Euros that we paid directly to the manager. We did not see anything get cleaned. The great thing they did provide was one load of laundry for free which was very helpful. However, my daughter lost her denim shorts and I lost one sock. First world problems. This booking was the only one that I was unsure about and in the end it was fine, mainly due to the location. If you are ok with quirks, then this location should be fine to choose.
Stayed 4 nights in Jul 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

별로였던 숙소

아파트먼트 형태의 숙소로서 열쇠 전달에 관한 메일을 수차례 요구하였으나 보내지 않아 직원이 올때까지 삼십분이상 밖에서 대기함. 변기 똥자국 남아 불쾌했음. 여름에 더움을 각오해야함. 수많은 후기 남겨보았으나 이처럼 안좋은 평가 남기는건 처음임
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt

Meget centralt. Tæt på lufthavnsbus Charmerende og rent. Kan kun anbefales.
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Die Lage ist sehr gut, man ist schnell in der Innenstadt. Die Möbel sind etwas altertümlich aber es ist sauber und zweckmässig.
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è molto centrale all’interno di un bel palazzo con ascensore Pulizia buona e ambienti gradevoli
Stayed 3 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
夕方、ウィーンに到着しましたが、指定の事務所は閉まっており、近くの食堂から電話を掛けてもらい、22時にやっと担当の方と話ができました。 担当の方からは、私宛に到着時間を聞くためのメールを送ったとのことでしたが、旅行中でしたのでメールを見ておりませんでした。 ホテルと違いアパートですので、チェックインするまでの手順を、最初にきちんと示された方が良いと思います。
Stayed 4 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, exceptional service!!

Exceptional servicea Got there early and they checked us in as soon as they could! Perfect location, walking distance to everything and public transportation around the corner. The flats itself is great, very spacious, clean and have utensils, etc in the kitchen so we were able to cook. Also comes with free laundry service! Highly recommend and would go back again when were in Vienna.
Stayed 4 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Gute Lage, super Ausstattung

Perfekt such für grössere Gruppen! Was im Beschrib nicht stand: Es hat 2 separate WCs plus ein Badezimmer, also 3 Nasszellen.
Stayed 2 nights in May 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zentrale Lage

Die Lage ist super, vor allem für Leute, welche den Bus vom und zum Flughafen nehmen. Die Appartements sind geräumig. Allerdings funktionierte der TV nicht und das WLAN hatte nur ein schwaches Signal.
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Disliked: Staff & service, property conditions & facilities

Bra lägenhet, tyvärr oseriös uthyrare.

Wien var fantastiskt. Lägenheten var stor men hade endast 1 toalett. Vi hade för avsikt att vara 6 personer, så vi bokade en lägenhet som man kan sova 8 personer i. Till slut vara vi 4 personer som åkte, och tur var väl det, eftersom lägenheten endast hade 1 toalett. Det hade blivit jobbigt om man varit 8... Dessutom var han som checkade in oss oseriös. Han tog betalt för städningen, vilket var helt ok, och när vi bad att få kvitto på det skulle han ordna det. Flera veckor senare hade vi ännu inte fått kvittot trots påminnelser. Vi kontaktade hotels.com och hoppades de skulle kunna ordna kvittot åt oss, men de lyckades inte heller. Vi fick aldrig kvittot!
Stayed 4 nights in Oct 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Centre Apartment brilliant location

The apartment was ja short walk from Ubahn and tram stops so perfectly located. The apartment itself was modern, clean and spacious enough for 2 adults and 2 tweens. Fully equipped with job, oven, microwave, dishwasher, washing machine and airer - even an iron and ironing board if you feel the need! Beautiful bathroom with a fabulous walk-in shower, 2 hairdryers to choose from too. Main bedroom was huge, beautifully decorated and suitably furnished, big double bed and fabulous chandelier. Central heating was excellent and you are able to adjust the temperature of each radiator to suit you. Location was brilliant too, short walk to Stephansplatz and the Hofburg palace. Supermarkets just round the corner, as well as bakeries and restaurants - which also sell the most divine ice cream sundaes! There are also nightclubs and bars on Marc Aurel Strassr, you don’t have to go far to have a good time! We had a lovely time in Vienna and would definitely use Urban Flats again.
Stayed 4 nights in Oct 2017
Verified review

6/10 Okay

Convenient place. Close to restaurant , shopping,

Towels were old, do not feel fresh and clean. Kitchen is nice but kitchen faucet is loosing, we have to hold it iwhen using.
Stayed 2 nights in Oct 2017
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort

Spacious and Great location

vienna hotel It was a pleasant stay. The location is very center of inner city Vienna, with most of the tourist spots and city airport train station within 10 minutes of walk, and a large 3-story grocery store next door. The room and kitchen and everything was clean and spacious. However, the trashcan by the toilet was not empty and there was a used disposable shampoo in the shower booth, hence the three points to the cleanliness. It’s funny that we had a chance to meet the cleaning personnel. On our checkout day, shortly (2-3 min) after 11, the cleaning guy banged our door. He was very brief, “Check out please? I need to clean the house?” The tone was a bit authoritative and bossy, something you wouldn’t expect from a hotel staff or janitor. We left promptly not to disturb him further. Anyway, we were just finding umbrellas from our luggages when he banged the door. Nonetheless, I’d give 5 point overall, and I’d like to stay here again on my next visit to Vienna.
Stayed 2 nights in Sep 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lägenhet med bra läge

Fin lägenhet med fantastiskt läge nära centrala sevärdheter men ändå lugnt. Wien kändes som en trygg och behaglig stad att vandra i även kvällstid. Toppstandard på lägenheten.
Stayed 3 nights in May 2017
Verified review

6/10 Okay

Disliked: Room comfort

appartement proche du centre.

appartement situé au 3eme étage d'un immeuble plutôt ancien. Bien situé proche du centre et de la station de métro. mais forte odeur de tabac, pas de cafetière malgré la présence de dosettes. Remarque faite au propriétaire et promesse de fournir une machine à café, mais rien n'a été fourni. appartement fait pour 2 et non pas pour 4, car la seconde literie est déplorable. Canapé étroit et inconfortable. Sinon la chambre est grande et correcte, bon lit. Equipement correct.