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Novotel Wien City

Property class: 4

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Photo gallery for Novotel Wien City

A modern hotel with a classic facade, large windows, and a distinctive curved glass tower. - Novotel Wien City (Vienna)
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A modern kitchen with wooden cabinets, a buffet area with various food items, and a sign that reads "GENIESSEK". - Novotel Wien City (Vienna)
An outdoor dining area with white tables and chairs, surrounded by potted plants and flowers. - Novotel Wien City (Vienna)
A modern hotel room with a bed, a sofa, a dining table with wine glasses, and a vase of flowers. - Novotel Wien City (Vienna)
St. Stephen's Cathedral and Stephansplatz are located near Novotel Wien City, which provides a terrace, a coffee shop/cafe, and a playground. The on-site international cuisine restaurant, Family and Friends, offers lunch and dinner. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a bedside table with a handbag, a chair, and a painting on the wall.

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room, 1 Double Bed

Family Room, 1 Double Bed | In-room safe, desk, blackout drapes, cribs (free)

Family Room, 1 Double Bed

10.0 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk with a laptop, a chair, a sofa, and a large window with curtains.

Executive Room, 1 Double Bed with Sofa bed

9.6 out of 10
Exceptional
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Business Room, 1 Double Bed

A hotel room with a bed, a desk with a computer, a TV, and a window with curtains.

Business Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Leopoldstadt, a neighborhood in Vienna, Novotel Wien City is near a metro station. Hofburg Imperial Palace and Vienna State Opera are cultural highlights, and some of the area's notable landmarks include Belvedere and Ernst Happel Stadium. Urania and Giant Ferris Wheel are also worth visiting. Visit our Vienna travel guide
Map
Aspernbrueckengasse 1, Vienna, Vienna, 1020

What's nearby

  • A well-manicured garden with a central circular flower bed, a large building with a green dome in the background, and neatly trimmed hedges.
    Stadtpark
    9 min walk - 0.5 miles
  • A city street with historic buildings, a cathedral spire, and storefronts including a pharmacy.
    Stephansplatz
    13 min walk - 0.7 miles
  • A panoramic view of a city at dusk with illuminated buildings and a prominent dome structure.
    St. Stephen's Cathedral
    13 min walk - 0.7 miles
  • A red cable car on a bridge with a cityscape in the background.
    Prater
    13 min walk - 0.7 miles
  • Schwedenplatz
    8 min walk - 0.5 miles

Getting around

  • Julius-Raab-Platz Tram Stop
    3 min walk
  • Vienna Mitte Station
    12 min walk
  • Vienna International Airport (VIE)
    15 min drive

Restaurants

  • Castelletto
    8 min walk
  • Badeschiff
    5 min walk
  • Griechenbeisl
    8 min walk
  • Hotel Stefanie
    6 min walk
  • Balthasar
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 29 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Family and Friends

Things to do

  • Gym
  • Playground

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Handrails in stairways (47 inches high)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 2007
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 29 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Airport shuttle fee: EUR 52 per person (one-way)
  • Self parking fee: EUR 29 per day
  • Pet fee: EUR 29 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Is Novotel Wien City pet-friendly?

Yes, Novotel Wien City allows dogs (limit 1 total). There's a fee of EUR 29 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 29 per day.

What time is check-in at Novotel Wien City?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Novotel Wien City?

Check-out is at noon.

Does Novotel Wien City provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 52 per person applies.

Where is Novotel Wien City located?

Located in Leopoldstadt, this hotel is within a 15-minute walk of Danube River, Prater, and Stephansplatz. St. Stephen's Cathedral and Hofburg Imperial Palace are also within 1 mi (2 km). Julius-Raab-Platz Tram Stop and Nestroyplatz U-Bahn are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Wien City Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 481 out of 1003 reviews
Rating 8 - Good. 392 out of 1003 reviews
Rating 6 - Okay. 92 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, the room was comfortable and very good location.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and attentive, executive room functional and spacious for a city hotel.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and very comfortable
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Frank A

Liked: Cleanliness, staff & service, amenities
Nice hotel. Staff was friendly.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

fatih

Liked: Cleanliness, property conditions & facilities
Perfect location for metro line and walking to city center…
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Suhrit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in this hotel recently. I liked the location. 10-12 min tram ride or maybe a 20 min walk from the main touristy area which is nice. Good property with clean rooms and ample parking space. The staff at the reception were super freindly.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Michael John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Georgia

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable and serviced regularly. Breakfast was fantastic with a huge range of selections.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Ruxandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and staff
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities
Great location and stay. Nothing out of the ordinary
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Kanoksak

Perfect location and very good services.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Susan Jane

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Comfy and well located
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely size room and in such an idea location.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Goran

Liked: Cleanliness, amenities, property conditions & facilities
It was great, stayed with young family.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Nora

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, location, and easy check in/out. Would come again.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean room with lots of space
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, brilliant location for getting about, no faults
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Steven Siaw Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to a metro. Room is clean and with good supple of coffee and tea. Breakfast spread is good.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very nice and comfortable. The only downside was the price for breakfast and dinner. Service for dinner was great - a special shoutout to Vlad.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Adam Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Fantastic hotel and staff. Highly recommend.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and centrally located to various methods of transport. Multiple dinning options a short walk away.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hi we stayed for 4 nights - hotel very comfy & in the central good for yrsndprt links & near every thing we needed - room was warm & had what we needed- lovely city travelled with wife & friends / will recommend thank you
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff at check in. Rooms were comfortable and easy walk to everything in Main center of Austria 🇦🇹
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very close to shopping and public transportation, the staff are very friendly and it very clean property
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Very conveniently located
Stayed 3 nights in Dec 2024