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Novotel Wien City

4.0 star property
Hotel with a restaurant, near Vienna Christmas Market

Choose dates to view prices

Novotel Wien City, in the heart of Vienna, offers an upscale retreat near St. Stephen's Cathedral and Stephansplatz. This eco-certified hotel features on-site shopping, a playground for children, and the Family and Friends restaurant serving international cuisine.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout drapes, free cribs/infant beds

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

In-room safe, desk, blackout drapes, free cribs/infant beds

Family Room, 1 Double Bed

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout drapes, free cribs/infant beds

Executive Room, 1 Double Bed with Sofa bed

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Business Room, 1 Double Bed

In-room safe, desk, blackout drapes, free cribs/infant beds

Business Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Aspernbrueckengasse 1, Vienna, Vienna, 1020

What's nearby

  • Schwedenplatz - 8 min walk - 0.5 miles
  • Stephansplatz - 11 min walk - 0.6 miles
  • St. Stephen's Cathedral - 11 min walk - 0.6 miles
  • Prater - 13 min walk - 0.7 miles
  • Hofburg Imperial Palace - 18 min walk - 1.0 mile

Getting around

  • Julius-Raab-Platz Tram Stop - 3 min walk
  • Vienna Mitte Station - 12 min walk
  • Vienna International Airport (VIE) - 15 min drive

Restaurants

  • ‪Badeschiff - ‬5 min walk
  • ‪Klyo - ‬3 min walk
  • ‪Goldener Papagei - ‬1 min walk
  • ‪Ramasuri - ‬2 min walk
  • ‪Duzi's - ‬2 min walk

About this property

Novotel Wien City

Upscale hotel near Prater
Near St. Stephen's Cathedral and Stephansplatz, Novotel Wien City provides a terrace, a coffee shop/cafe, and a playground. The on-site international cuisine restaurant, Family and Friends, offers lunch and dinner. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and smoke-free premises
  • A 24-hour front desk, an elevator, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 127 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, showers, and hair dryers
  • Flat-screen TVs with premium channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 29 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Family and Friends

Things to do

  • Gym
  • Playground

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Handrails in stairways (47 inches high)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 29 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Airport shuttle fee: EUR 52 per person (one-way)
  • Self parking fee: EUR 29 per day
  • Pet fee: EUR 29 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien
Novotel Wien City
Novotel Wien City Hotel
Novotel Wien City Hotel Vienna
Novotel Wien City Vienna
Novotel Hotel Vienna
Novotel Vienna
Vienna Novotel
Novotel Vienna
Novotel Hotel Vienna
Vienna Novotel
Novotel Wien City Hotel
Novotel Wien City Vienna
Novotel Wien City Hotel Vienna

Frequently asked questions

Is Novotel Wien City pet-friendly?

Yes, Novotel Wien City allows dogs (limit 1 total). There's a fee of EUR 29 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 29 per day.

What time is check-in at Novotel Wien City?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Novotel Wien City?

Check-out is at noon.

Does Novotel Wien City provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 52 per person applies.

Where is Novotel Wien City located?

Located in Leopoldstadt, this hotel is within a 15-minute walk of Danube River, Prater, and Stephansplatz. St. Stephen's Cathedral and Hofburg Imperial Palace are also within 1 mi (2 km). Julius-Raab-Platz Tram Stop and Nestroyplatz U-Bahn are within a 5-minute walk.

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Novotel Wien City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 464 out of 1000 reviews
Rating 8 - Good. 409 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melinda

Liked: Cleanliness, amenities
Beds are very comfortable, easy access to restaurant and shops.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hannah Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, able to leave luggage after check out Lots of choices at breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

Steven Siaw Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to a metro. Room is clean and with good supple of coffee and tea. Breakfast spread is good.
Stayed 4 nights in Oct 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel Wien City was clean, convenient location and everything we asked for.
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff. Nice with a central hotel that has garage.
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right down town. Quiet, but just across the river from the action in beautiful Vienna. We were very well cared for there.
Stayed 1 night in Aug 2025

10/10 Excellent

Mary Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near everything
Stayed 1 night in Jun 2025

10/10 Excellent

Goran

Liked: Cleanliness, amenities, property conditions & facilities
It was great, stayed with young family.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nora

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, location, and easy check in/out. Would come again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rodrigo de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property
Stayed 2 nights in Jul 2025

8/10 Good

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very nice and comfortable. The only downside was the price for breakfast and dinner. Service for dinner was great - a special shoutout to Vlad.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and centrally located to various methods of transport. Multiple dinning options a short walk away.
Stayed 3 nights in Jun 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet stay in the heart of Vienna!
Stayed 2 nights in Apr 2025

2/10 Terrible

Joan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Reception. I called. emailed a few times with flight details etc for shuttle back and from hotel. no response. The staff were not pleasant in hotel we had call reception 1st night because of the noise. And was told it was a night club outside and they refused to change my room or apologise. I contacted Expedia regarding this and they were very disappointed with the situation and also tried calling hotel many times with no response. I certainly would not use this hotel again or recommend it to anyone
Stayed 3 nights in Nov 2025

10/10 Excellent

Kanoksak

Perfect location and very good services.
Stayed 1 night in Mar 2025

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, brilliant location for getting about, no faults
Stayed 3 nights in Mar 2025

10/10 Excellent

Nadienka

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the lobby is very kind and they are always willing to help
Stayed 4 nights in Jun 2025

10/10 Excellent

Doranna De

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 2 nights in May 2025

8/10 Good

Bate

Liked: Cleanliness, staff & service
Pros: Enjoyed the property and the surrounding area. The breakfast spread was excellent, with a great variety of options. Cons: Room design and decor could use improvement. The view was underwhelming. Walkability: The location is relatively convenient, though some other hotels are closer to key attractions and more centrally located.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful, the staff was very helpful and nice. Thank you very much.
Stayed 4 nights in Apr 2025

10/10 Excellent

Selen

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 2 nights in Jul 2025

4/10 Poor

Hee Yul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible...th
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hi we stayed for 4 nights - hotel very comfy & in the central good for yrsndprt links & near every thing we needed - room was warm & had what we needed- lovely city travelled with wife & friends / will recommend thank you
Stayed 4 nights in Jan 2025

10/10 Excellent

Krishnagopal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the city, everything is near. Teaffic though
Stayed 2 nights in Jun 2025
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Policies

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