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The Cloud One Wien-Staatsoper, part of the Motel One Group

Property class: 3.5

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Photo gallery for The Cloud One Wien-Staatsoper, part of the Motel One Group

A balcony with a table, chairs, and a view of historic buildings. - The Cloud One Wien-Staatsoper, part of the Motel One Group (Vienna)
A building facade with ornate architectural details, including decorative columns and intricate moldings. - The Cloud One Wien-Staatsoper, part of the Motel One Group (Vienna)
An ornate room with a chandelier, columns, and a fireplace. - The Cloud One Wien-Staatsoper, part of the Motel One Group (Vienna)
A modern interior with seating, a bar area, and large windows offering views of the city. - The Cloud One Wien-Staatsoper, part of the Motel One Group (Vienna)
A bar area with a long counter, multiple stools, and a variety of bottles. - The Cloud One Wien-Staatsoper, part of the Motel One Group (Vienna)
A short walk from Vienna State Opera and Hofburg Imperial Palace, The Cloud One Wien-Staatsoper, part of the Motel One Group provides a bar and more. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for THE CLOUD for One

A bed with white bedding, a headboard with a floral pattern, and a bedside lamp.

THE CLOUD for One

8.6 out of 10
Excellent
(30 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for THE CLOUD

A bed with white linens, a headboard with a floral pattern, and a bedside lamp.

THE CLOUD

8.6 out of 10
Excellent
(33 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for ROOMY CLOUD King Bed

A bed with white linens, a floral-patterned headboard, and two bedside lamps.

ROOMY CLOUD King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

A hotel room with a bed, a desk, a chair, a window with curtains, and a decorative ceiling light.

Suite

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for COSY CLOUD

A hotel room with a bed, two lamps, a chair, and a window with curtains.

COSY CLOUD

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for COSY Cloud for One

A hotel room with a bed, a round table, and a window with curtains.

COSY Cloud for One

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for THE CLOUD with view

A hotel room with a bed, a chair, a window with curtains, and a lamp.

THE CLOUD with view

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Room, Balcony (The Cloud)

A bed with white linens, a headboard with a floral pattern, and a bedside lamp.

Room, Balcony (The Cloud)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed

About the neighborhood

Located in Innere Stadt, a neighborhood in Vienna, The Cloud One Wien-Staatsoper, part of the Motel One Group is in a shopping district and on a river. Vienna State Opera and Hofburg Imperial Palace are cultural highlights, and travelers looking to shop may want to visit Naschmarkt and Vienna Christmas Market. Looking to enjoy an event or a game while in town? See what's happening at Ernst Happel Stadium or Wiener Stadthalle. Guests love the hotel's central location. Visit our Vienna travel guide
Map
Elisabethstrasse 5, Vienna, Vienna, 1010

What's nearby

  • A Gothic cathedral with two towers, a large rose window, and a diamond-patterned roof.
    Kärntner Straße
    2 min walk - 0.1 miles
  • A historic building with classical architecture, large arched windows, and statues on the roof.
    Vienna State Opera
    2 min walk - 0.1 miles
  • A historic building with ornate architecture and a horse-drawn carriage in front.
    Hofburg Imperial Palace
    3 min walk - 0.2 miles
  • A grand hall with high ceilings, ornate columns, and a central stage.
    Spanish Riding School
    8 min walk - 0.4 miles
  • A city street with historic buildings, a cathedral spire, and storefronts including a pharmacy.
    Stephansplatz
    9 min walk - 0.5 miles

Getting around

  • Oper-Karlsplatz Tram Stop
    2 min walk
  • Vienna Mitte Station
    20 min walk
  • Vienna International Airport (VIE)
    35 min drive

Restaurants

  • Starbucks
    3 min walk
  • L’Opera Cafe
    3 min walk
  • McDonald's
    2 min walk
  • Starbucks
    3 min walk
  • Café Museum
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 22 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24.50 to 24.50 for adults and EUR 24.50 to 24.50 for children
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • One Lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • On a river

Accessibility

  • Elevator

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24.50 to 24.50 for adults, and EUR 24.50 to 24.50 for children
  • Self parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

Frequently asked questions

Is The Cloud One Wien-Staatsoper, part of the Motel One Group pet-friendly?

Yes, The Cloud One Wien-Staatsoper, part of the Motel One Group allows dogs (limit 1 total). There's a fee of EUR 15 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 22 per day.

What time is check-in at The Cloud One Wien-Staatsoper, part of the Motel One Group?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Cloud One Wien-Staatsoper, part of the Motel One Group?

Check-out is at noon.

Where is The Cloud One Wien-Staatsoper, part of the Motel One Group located?

Located in Innere Stadt, this hotel is steps from Kärntner Straße and Vienna State Opera. Naschmarkt and Hofburg Imperial Palace are also within 5 minutes. Oper-Karlsplatz Tram Stop is only a 2-minute walk and Karlsplatz U-Bahn is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Cloud One Wien-Staatsoper, part of the Motel One Group Reviews

9.0

Wonderful

9.4

Cleanliness

9.6

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 608 out of 1001 reviews
Rating 8 - Good. 282 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and awesome location!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, great location and super helpful staff. Felt very well cared for.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is 1 block from opera house and 2 blocks from pedestrian zone to walk by inner city wonderful architecture and history. Great place to tour all that is great about vienna.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice place in a really convenient location
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good. It's just a short walk away from the opera house. The room was small but clean and comfortable.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was clean! and great location
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very comfortable bed and pillows. I loved this hotel.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very close to old town. Small but clean room.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Cloud One is a 1.5 star hotel. BUT IT HAS A LOT TO RECOMMEND IT. Excellent location within walking distance of tourist attractions and good restaurants. The staff are friendly and helpful. The price of the standard room we stayed in was very reasonable. Vienna is an expensive city to visit. Although we did not include the buffet breakfast in our plans, it is a bargain. The hotel has a nice bar that is well used by guests.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent as far as location and comfort.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located, comfortable and well maintained. I would recommend
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good so I can go to the city center easily. Also, it’s convenient to take the metro because I had a big suitcase.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely and clean. Check in was quick and easy. The staff spoke English very well. The hotel is centrally located so we were able to walk to good restaurants and tourist sights, such as St. Stephens Cathedral. Also the tap water was excellent for drinking (no taste). The only drawback was not being able to make tea and coffee in our room.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean rooms. We didn’t have breakfast at the hotel but coffee shops are very close. Great location and close to the shops.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cloud One was a great stay, and in the perfect location. Easy walking to all the sights and Metro.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great location for walking to lots of major museums and city attractions, and around the corner from a subway station to help get to the ones farther out. Had a single room which was very compact but had everything I needed. Would stay here again for future visits to the city.
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has good location for downtown ativiteis.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive reception, but room was very basic. Great location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Clean room and great for a solo traveller, awesome price for location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the center of Vienna. Friendly staff.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Great location. Pretty lobby. Nice cafe space. Bed comfy. Important note- no fridge in room so anyone who needs to keep medicine cool may rethink staying here. The staff did allow me to put my freezer bricks in some kind of food freezer (they came back smelling of onions but at least they were cold!!) A bit surprising they do not have a better way to manage this (e.g. mini fridge on request).
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. The room was large, quiet and clean. The only USB port was on the back of the TV.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was very friendly
Stayed 3 nights in Feb 2026