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Swans Hotel

Property class: 3.5

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Photo gallery for Swans Hotel

A bar with wooden interiors, a bartender, and patrons. - Swans Hotel (Victoria)
A brightly lit historic building with a corner entrance, large windows, and a street-facing facade. - Swans Hotel (Victoria)
A wooden wall with a large, colorful mural of swans. - Swans Hotel (Victoria)
A hotel room with a bed, desk, chair, and a small kitchenette area. - Swans Hotel (Victoria)
A crowded bar with wooden beams and a menu board. - Swans Hotel (Victoria)
Located close to Chinatown and Government Street, Swans Hotel provides a terrace, laundry facilities, and a bar. Adventurous travelers may like the ecotours at this hotel. The on-site restaurant, Swans Pub, offers lunch, dinner, light fare, and ocean views. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Bar
  • Laundry
  • Housekeeping
  • Kitchen

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Two-Bedroom Suite, King and 2 Twin Beds with Full Kitchen

A neatly made bed with white linens, two bedside tables with lamps, a wooden headboard, a door, and a window with blinds.

Two-Bedroom Suite, King and 2 Twin Beds with Full Kitchen

8.8 out of 10
Excellent
(20 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, Queen or King Bed with Full Kitchen

A hotel room with a bed, desk, chair, and a small kitchenette area.

Studio Suite, Queen or King Bed with Full Kitchen

9.2 out of 10
Wonderful
(37 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed
  • Free wired internet

View all photos for One-Bedroom Loft Suite, King Bed with Full Kitchen

A living room with a television, a couch, and a coffee table. There are two paintings on the wall.

One-Bedroom Loft Suite, King Bed with Full Kitchen

9.4 out of 10
Exceptional
(45 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Two-Bedroom Suite, Queen and 2 Twin Beds with Full Kitchen

A neatly made bed with white linens, two bedside tables with lamps, a wooden headboard, a door, and a window with blinds.

Two-Bedroom Suite, Queen and 2 Twin Beds with Full Kitchen

9.4 out of 10
Exceptional
(8 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for One-Bedroom Suite, Queen Bed with Full Kitchen

A modern kitchen with dark cabinetry, a dining area with a table and chairs, and a fireplace.

One-Bedroom Suite, Queen Bed with Full Kitchen

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free wired internet

About the neighborhood

Located in Downtown Victoria, a neighborhood in Victoria, Swans Hotel is in the entertainment district and near the airport. Chinatown and Government Street are notable landmarks, and some of the area's activities can be experienced at Victoria Harbour and Fisherman's Wharf Marina. British Columbia Parliament Building is another place to visit that comes recommended. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with mountain biking. Visit our Victoria travel guide
Map
506 Pandora Ave., Victoria, BC, V8W1N6

What's nearby

  • A historic building with a prominent clock tower and a covered entrance labeled "Bastion Square."
    Government Street
    1 min walk - 0.1 miles
  • A blue double-decker bus parked in front of a building with a sign that reads "Swans Hotel".
    Lower Johnson Street
    1 min walk - 0.1 miles
  • A busy street with traditional architecture, including a colorful gate and a tall pillar with intricate designs.
    Chinatown
    2 min walk - 0.1 miles
  • A glass-domed structure with a staircase leading up to it, located at the corner of a street with a traffic light and pedestrian crossing.
    Victoria Conference Centre
    13 min walk - 0.7 miles
  • Pacific Rim College
    1 min walk - 0.1 miles

Getting around

  • Victoria Intl. Airport (YYJ)
    25 min drive

Restaurants

  • Leopolds Tavern
    4 min walk
  • Hey Happy
    1 min walk
  • Bean Around the World
    3 min walk
  • The Drake Eatery
    1 min walk
  • Chimac
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CAD 16 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Swans Pub

Things to do

  • Ecotours

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • 1 building
  • 3 floors
  • Built in 1913
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Heating
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Nearby parking fee: CAD 16 per day (1312 ft away)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is Swans Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Swans Hotel?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Swans Hotel?

Check-out is at 11 AM.

Where is Swans Hotel located?

Located in Downtown Victoria, this hotel is steps from Government Street and Chinatown. British Columbia Parliament Building and Victoria Harbour are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Swans Hotel Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 566 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Loved the room.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right downtown, perfect location. Would definitely stay here again. We had problems with the TV and staff were in our room right away and they fixed it. Good pub right downstairs too.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful heritage Hotel and beautiful heritage lofts with lots of room
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's 1970s chic, but clean and works well. Great location.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room very spacious and rustic the kitchenette was very useful. The location was very good walking distance to lots restaurants etc.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for everything in Victoria. Large roomsnwith everything that you needed. All the staff were extremely helpful.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Typical older hotel no real amenities great location other than that. Nothing spectacular.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The penthouse was well appointed and fantastic venue for a wedding reception with 36 people. Wonder, helpful, courteous staff. We had a great visit - Swan's was awesome!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week in a Victoria and I would absolutely stay here again. The rooms are fantastic! They were clean, spacious, had great views and the location was perfect. The restaurant attached was great too. Highly recommend.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and staff were helpful. Room was very spacious and had more than everything we needed. Very good location and pub below was lovely.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for restaurants, shopping and beer 🍺. We had a two bedroom two storey condo with full kitchen that sleeps six. Wonderful restaurant in the building as well. No parking is available at the hotel but there is pay parking available one block away.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very unique with some history surrounding the building. Kitchen had everything we needed. King size bed very comfortable. Within walking distance to a lot of stores and restaurants. Same block as Fan Tan Alley!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful in providing suggestions for food and excursions. The room was well equipped, the kitchen had all the basic necessities. The views of the city and harbour were the main attraction.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect locations!!! Great room, just like having your own little apartment, view of ocean and mountains!
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay useful amenities
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable- great location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect, prime location! Right in the heart of downtown. Staff was very friendly and helpful in every way possible. The hotel was a bit older, which we had expected. Room we had was more than enough space to accommodate our family. Our only complaint would be the fact that it was very hot at night. Each room had fans but it was still difficult to sleep at night because of the humidity. And we had no access to opening any of our windows. Other than that, no issues at all during our stay!
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff was friendly and helpful
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of a busy area of the city. Staff were very friendly and helpful. We’d stay here again next time we come to Victoria.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great room with a little balcony and a nice view up on the third floor at Swann's Hotel. All was easy from check-in to check-out time - a great stay in Victoria!!!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay - the pub food and atmosphere were fantastic! Great location, and our room was absolutely massive - it had 2 levels, 2 bedrooms, one bath and a kitchen!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience. Location, room and staff all great.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place with great charm, awesome location. Very helpful with our late check-in. Would definitely stay here again!
Stayed 2 nights in Jun 2026