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Helms Inn

Property class: 2

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Photo gallery for Helms Inn

A modern living room with a fireplace, leather sofas, a flat-screen TV, and a glass coffee table. - Helms Inn (Victoria)
A modern kitchen with a flat-screen TV, white cabinets, a microwave, and a dining area with a chair and table. - Helms Inn (Victoria)
A row of colorful townhouses with a sign for 'Helm's Inn' and 'Mount Royale Building'. - Helms Inn (Victoria)
A modern kitchen with a central island, built-in appliances, and a dining area with a sofa and table. - Helms Inn (Victoria)
A modern kitchen with granite countertops, a double sink, and a microwave. - Helms Inn (Victoria)
A short walk from Victoria Harbour and Victoria Clipper Ferry Terminal, Helms Inn provides a garden, a library, and laundry facilities. Stay connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a mirror.

Studio, 1 King Bed

9.4 out of 10
Exceptional
(136 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds

A compact kitchen with a refrigerator, microwave, sink, and dark cabinets.

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(96 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room

A hotel room with two beds, a desk, and a chair.

Double Room

9.2 out of 10
Wonderful
(64 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Basic Studio, 1 King Bed

A hotel room with a large bed, a wooden headboard, wall-mounted lights, and a leather armchair.

Basic Studio, 1 King Bed

9.2 out of 10
Wonderful
(56 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

A neatly made bed with a headboard, a bedside lamp, and two framed pictures on the wall.

Suite, 1 King Bed

9.4 out of 10
Exceptional
(128 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in James Bay, Helms Inn is in a walkable area in Victoria with great shopping. Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Royal BC Museum and Butchart Gardens. Looking to enjoy an event or a game while in town? See what's happening at Save-On-Foods Memorial Centre or Royal Athletic Park. Guests love the hotel's central location. Visit our Victoria travel guide
Map
600 Douglas St, Victoria, BC, V8V2P8

What's nearby

  • A bustling outdoor market with stalls, tents, and a historic building in the background.
    Government Street
    1 min walk - 0.1 miles
  • A museum exhibit with a large, patterned textile on display, surrounded by informational panels and exhibits.
    Royal BC Museum
    1 min walk - 0.1 miles
  • A pond with lily pads, a fountain, and a bench in a park with trees and flowers.
    Beacon Hill Park
    1 min walk - 0.1 miles
  • A fountain with colorful lights, a large building with domes, and a red brick building in the background.
    British Columbia Parliament Building
    4 min walk - 0.3 miles
  • A glass-domed structure with a staircase leading up to it, located at the corner of a street with a traffic light and pedestrian crossing.
    Victoria Conference Centre
    4 min walk - 0.3 miles

Getting around

  • Victoria Intl. Airport (YYJ)
    36 min drive

Restaurants

  • Milestones
    8 min walk
  • The Sticky Wicket Bar & Restaurant
    7 min walk
  • Browns Socialhouse Victoria Falls
    5 min walk
  • The Old Spaghetti Factory
    3 min walk
  • Good Earth Coffeehouse
    5 min walk

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9.4 out of 10, Exceptional, 1,934 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 10 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators

Frequently asked questions

Is Helms Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for CAD 10 per night. Limited spots are available.

What time is check-in at Helms Inn?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Helms Inn?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Helms Inn located?

Located in James Bay, this hotel is steps from Thunderbird Park and Government Street. Victoria Harbour and Royal BC Museum are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Helms Inn Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1055 out of 1500 reviews
Rating 8 - Good. 368 out of 1500 reviews
Rating 6 - Okay. 61 out of 1500 reviews
Rating 4 - Poor. 13 out of 1500 reviews
Rating 2 - Terrible. 3 out of 1500 reviews

Reviews

Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with convenient kitchenette, great location, plenty of parking and friendly staff.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, well-equipped kitchen, great location.
Stayed 9 nights in Aug 2026
Verified review

10/10 Excellent

Fajriyatus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check-in, clean room, friendly staff, close to tourist attractions. Will stay again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Ferdinand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great layout and amenities.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, beautiful patio attached to our room, quiet, clean and overall a wonderful experience!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Leeca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean. Friendly staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, close to ferry, near park and restaurants.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

bryan

Liked: Staff & service, amenities
Great location, staff were nice, but the room had a off putting smell to it.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Pavithra L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, clean and friendly staff. The double room was bonus, and nice kitchenette. We would definitely come back.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that there was a full kitchen, the location of the hotel, parking and a quiet neighbourhood - all reasons to come back to this hotel.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay and at a reasonable price. The location was excellent-directly across the road from Beacon Hill and a short walk to the harbour front. Our room had a kitchenette which came in handy. The beds were comfy and rooms very clean. The room was also spacious which was great for our family of 4 (2 young kids). If we return to Victoria in the future we would be happy to stay here again.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Helm's Inn. It is centrally located and walkable to many attractions. I love to stay in a room with a balcony so you can sit outside and watch the world go by! There is also a full kitchen and everything you need if you want to cook. Great place and good prices too!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modernized inn with reasonable parking rates and excellent location. Outdoor patio a calm spot after a day out. Appreciated the bike storage and kitchenette.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely helpful when we needed to stow luggage and check in slightly early.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and were there 2 days. Loved the location. It was walkable to so much in the central city area. We would stay there again. No elevator fyi,if you are staying on the 2nd floor.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great spot in an excellent location. Room was very clean and comfortable. I booked us a room with a kitchenette that we didn’t actually need, but had we been staying longer, it would have been perfect! The front desk staff were also very friendly, helpful, and kind.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

agatha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many thanks to the inner keepers. we had a great time staying at this inn. It's clean, and coveniently close to every place which we need to visit on the trip.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and well equipped with a thoughtfully stocked kitchen (with kitchen tools, etc.) and comfortable beds and bathroom. The location is the main selling point and is just a short walk from the museum. We would stay at this hotel again in future.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place. Very central. Easy to walk around the city with two little kids. Staff were very kind and helpful. We will stay here again if we get a chance to visit in the future.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super clean. Location is walking distance to downtown and fantastic sites. Great stay
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Romica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Hellms inn. Reasonable prices for a very clean and comfortable stay in Victoria, with all the main attractions within easy walking distance
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room, with kitchen. Comfortable bed. Great location. Just wish there was an elevator !
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, great customer service, and easy parking.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Jo

Liked: Staff & service
Helms Inn is in a great position with walking made easy to everything we needed .
Stayed 1 night in Apr 2026