See all properties

Helms Inn

Property class: 2

Choose dates to view prices

Photo gallery for Helms Inn

A modern living room with a fireplace, leather sofas, a flat-screen TV, and a glass coffee table. - Helms Inn (Victoria)
A modern kitchen with granite countertops, a double sink, and a microwave. - Helms Inn (Victoria)
A modern kitchen with a central island, built-in appliances, and a dining area with a sofa and table. - Helms Inn (Victoria)
A row of colorful townhouses with a sign for 'Helm's Inn' and 'Mount Royale Building'. - Helms Inn (Victoria)
A modern kitchen with a flat-screen TV, white cabinets, a microwave, and a dining area with a chair and table. - Helms Inn (Victoria)
A short walk from Victoria Harbour and Victoria Clipper Ferry Terminal, Helms Inn provides a garden, a library, and laundry facilities. Stay connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

AARP members, discover the perfect stay for every budget with our fantastic hotel deals.

From charming, budget-friendly stays to premium, full-service hotels, find the perfect place to unwind—no matter your travel style or budget

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a mirror.

Studio, 1 King Bed

9.4 out of 10
Exceptional
(142 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Double Beds

A compact kitchen with a refrigerator, microwave, sink, and dark cabinets.

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(102 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Double Room

A hotel room with two beds, a desk, and a chair.

Double Room

9.2 out of 10
Wonderful
(67 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Basic Studio, 1 King Bed

A hotel room with a large bed, a wooden headboard, wall-mounted lights, and a leather armchair.

Basic Studio, 1 King Bed

9.2 out of 10
Wonderful
(56 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

A neatly made bed with a headboard, a bedside lamp, and two framed pictures on the wall.

Suite, 1 King Bed

9.4 out of 10
Exceptional
(130 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in James Bay, Helms Inn is in a walkable area in Victoria with great shopping. Butchart Gardens is a popular area attraction and if an activity is on the agenda, Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out. Looking to enjoy an event or a game while in town? See what's happening at Save-On-Foods Memorial Centre or Royal Athletic Park. Guests love the hotel's central location. Visit our Victoria travel guide
Map
600 Douglas St, Victoria, BC, V8V2P8

What's nearby

  • A historic building with a prominent clock tower and a covered entrance labeled "Bastion Square."
    Government Street
    1 min walk - 0.1 miles
  • A large building with a red banner advertising the Royal BC Museum and IMAX Theatre.
    Royal BC Museum
    1 min walk - 0.1 miles
  • A pond surrounded by lush greenery and vibrant pink flowers.
    Beacon Hill Park
    1 min walk - 0.1 miles
  • A grand building with a large fountain in front, featuring multiple domes and illuminated windows.
    British Columbia Parliament Building
    4 min walk - 0.3 miles
  • A glass-domed structure with a staircase leading up to it, located at the corner of a street with a traffic light and pedestrian crossing.
    Victoria Conference Centre
    4 min walk - 0.3 miles

Getting around

  • Victoria Intl. Airport (YYJ)
    36 min drive

Restaurants

  • Milestones
    8 min walk
  • The Sticky Wicket Bar & Restaurant
    7 min walk
  • Browns Socialhouse Victoria Falls
    5 min walk
  • Good Earth Coffeehouse
    5 min walk
  • The Old Spaghetti Factory
    3 min walk

Similar properties

A large, historic stone building with a prominent entrance, multiple chimneys, and a red roof.
James Bay Inn Hotel & Suites
James Bay
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
9.4 out of 10, Exceptional, 1,970 reviews
James Bay Inn Hotel & Suites
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 10 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Uncovered self parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators

Frequently asked questions

Is Helms Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for CAD 10 per night. Limited spots are available.

What time is check-in at Helms Inn?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Helms Inn?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Helms Inn located?

Located in James Bay, this hotel is steps from Thunderbird Park and Government Street. Victoria Harbour and Victoria Clipper Ferry Terminal are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Helms Inn Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1045 out of 1485 reviews
Rating 8 - Good. 370 out of 1485 reviews
Rating 6 - Okay. 57 out of 1485 reviews
Rating 4 - Poor. 12 out of 1485 reviews
Rating 2 - Terrible. 1 out of 1485 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute boutique hotel with all the little touches and super friendly staff made our stay great! Centrally located close to downtown, hahour and tourist attractions.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we needed. A place in a great location to sleep while we explored Victoria.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super quiet are of town right across the street to an incredible park and short walk to the Harbour
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the downtown area
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with convenient kitchenette, great location, plenty of parking and friendly staff.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, well-equipped kitchen, great location.
Stayed 9 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, clean, comfy bed, parking area, tea and coffee available all day and night, great location close to the harbour area but far enough away so still quiet
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Had a kitchen, well located,, staff helpful
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with nice bed, deep tub, and a mini kitchen. We enjoyed the complimentary coffee and low price to park in downtown area also. We would stay here again. Two large TVs with lots of channels
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So glad we stayed here. Very clean and quiet. Convenient to all of downtown.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was within walking distance for us. large rooms kitchen excellent very quiet
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!! Clean, well appointed, friendly staff. Will be back.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check-in, clean room, friendly staff, close to tourist attractions. Will stay again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and helpful staff
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled into town for marathon. Room that we rented had a kitchenette making it easy to prep meals throughout the weekend. Location was also very convenient as we were only a 5 min walk away from important sites downtown.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. The property is in a great location close to all amenities and attractions in downtown Victoria. The room was clean and the bed quite comfortable. I would definitely stay here again.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, beautiful patio attached to our room, quiet, clean and overall a wonderful experience!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great layout and amenities.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Walkable to everything. Staff are friendly. Convenient to have the kitchen. Room is clean and spacious.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean. Friendly staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, close to ferry, near park and restaurants.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, quite roomy & comfortable and the hotel halls etc were quiet. Our room was on the corner of 2 busy streets so a bit noisy but manageable. The location of the hotel was great, walking distance to downtown, parliament buildings, wharf & across the street from Beacon Hill Park. Also, the location allowed for easy car access to main streets to go site seeing outside the core. We would definitely stay here again.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. It's an easy walk to all the main attractions of downtown Victoria. Helpful staff. Convenient parking. I would love to think I'll get back to Victoria again and if I do I'll stay the the Helm Hotel again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were wonderful…arrived early and they stored our bags till our room was ready. Beautiful, clean room. Very comfortable!
Stayed 2 nights in Sep 2026