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Chateau Victoria Hotel and Suites

Property class: 3.5

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Photo gallery for Chateau Victoria Hotel and Suites

Chateau Victoria Hotel with a prominent entrance, outdoor seating area, and a central fountain. - Chateau Victoria Hotel and Suites (Victoria)
A modern bathroom with a freestanding bathtub, a bench, and a potted plant. - Chateau Victoria Hotel and Suites (Victoria)
A multi-story hotel with a central courtyard, balconies, and a prominent entrance. - Chateau Victoria Hotel and Suites (Victoria)
A hotel room with a bed, a desk, a chair, a TV, and a window with a view of buildings. - Chateau Victoria Hotel and Suites (Victoria)
A spacious living room with a large painting, a white sofa, blue armchairs, a coffee table, and a chandelier. - Chateau Victoria Hotel and Suites (Victoria)
A short walk from Victoria Harbour and Victoria Clipper Ferry Terminal, Chateau Victoria Hotel and Suites provides dry cleaning/laundry services, 2 bars, and a health club. For some rest and relaxation, visit the hot tub. The on-site restaurant, Vista 18, offers breakfast, brunch, lunch, dinner, and happy hour. In addition to a business center, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 2 Bedrooms

A modern hotel room with a dining area, a living room with a sofa and armchairs, a kitchen with a view, and a balcony with a cityscape view.

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 71 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with a view of buildings.

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(288 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

A hotel room with a large bed, a desk, a chair, a television, and a view of the city through the window.

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(322 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

A hotel room with a bed, a nightstand, a lamp, and a view through an open door.

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of buildings.

Traditional Room, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite

A hotel room with a large bed, two bedside tables with lamps, a headboard, and a view of the outdoors through a window with curtains.

Superior Suite

9.0 out of 10
Wonderful
(83 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

In the entertainment district, Chateau Victoria Hotel and Suites is in Downtown Victoria, a walkable area in Victoria with great shopping. Butchart Gardens is a popular area attraction and if an activity is on the agenda, Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out. Maritime Museum of British Columbia and Miniature World are also worth visiting. Discover the area's water adventures with kayaking, scuba diving, and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Guests love the hotel's central location. Visit our Victoria travel guide
Map
740 Burdett Ave, Victoria, BC, V8W1B2

What's nearby

  • A glass-domed structure with a staircase leading up to it, located at the corner of a street with a traffic light and pedestrian crossing.
    Victoria Conference Centre
    1 min walk - 0.1 miles
  • A historic building with a prominent clock tower and a covered entrance labeled "Bastion Square."
    Government Street
    2 min walk - 0.1 miles
  • A large building with a red banner advertising the Royal BC Museum and IMAX Theatre.
    Royal BC Museum
    4 min walk - 0.3 miles
  • A grand building with a large fountain in front, featuring multiple domes and illuminated windows.
    British Columbia Parliament Building
    6 min walk - 0.4 miles
  • Victoria Royal Theatre
    4 min walk - 0.3 miles

Getting around

  • Victoria Intl. Airport (YYJ)
    32 min drive

Restaurants

  • The Sticky Wicket Bar & Restaurant
    3 min walk
  • Browns Socialhouse Victoria Falls
    2 min walk
  • The Old Spaghetti Factory
    4 min walk
  • Q At The Empress
    5 min walk
  • Starbucks
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Self parking on site (CAD 24 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Built in 1975
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 24.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does Chateau Victoria Hotel and Suites have a pool?

Yes, this property has an indoor pool.

Is Chateau Victoria Hotel and Suites pet-friendly?

Yes, Chateau Victoria Hotel and Suites allows dogs (limit 2 total). There's a fee of CAD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CAD 24.00 per night.

What time is check-in at Chateau Victoria Hotel and Suites?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Chateau Victoria Hotel and Suites?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Chateau Victoria Hotel and Suites located?

Located in Downtown Victoria, this hotel is within a 10-minute walk of Maritime Museum of British Columbia, Victoria Harbour, and Government Street. Victoria Clipper Ferry Terminal is 0.7 mi (1.1 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Chateau Victoria Hotel and Suites Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 2021 out of 2887 reviews
Rating 8 - Good. 571 out of 2887 reviews
Rating 6 - Okay. 192 out of 2887 reviews
Rating 4 - Poor. 51 out of 2887 reviews
Rating 2 - Terrible. 52 out of 2887 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! We loved our stay in Victoria and having this as our home base made it even better.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, cozy beds, clean rooms, excellent location
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a very nice location.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, staff were friendly and shuttle service was great.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super helpful and kind. The kids loves the pool and the food in the restaurant was delicious. Good location and lots of amenities nearby. We really enjoyed our stay.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Great hotel.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel!!! Great location, big rooms, starbucks across the street. Beautiful lobby and within walking distance to everything !! The roof top restaurant has stunning views!!!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff. Parking lot is tight but generally plenty of parking available
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff at front desk, nice staff in restaurant, clean room
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean Hotel. The restaurant on the 18th floor has an amazing view. The food however, was just OK. The hotel is very close to the parliament building and shopping which makes that an added attraction overall, I would give this hotel a very good rating.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff were friendly
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and very helpful, no issues with stay here
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and rooms were very clean but dated. Parking was available but not convenient. Location was great.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing trip from Kamloops to Victoria. We stayed for two nights for our honeymoon. The rooftop restaurant was quite fancy, but a little overpriced for what you get overall it was a great stay. The amenities were clean. The staff were friendly.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, friendly staff and clean.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and room was very clean, more than enough needed! Thank you!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone so friendly and professional
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room，helpful and friendly staff
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the check in to the check out everyone was friendly and helpful. The restaurants excellent. Definitely will be coming back.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. Staff was so kind and friendly and believe me, I bugged them plenty. Location was very close to downtown, walking distance to everything, but not in a noisy area. When I go back, this is where I will be staying.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and friendly staff will keep us coming back.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located downtown choice that has ann exceptionally helpful staff, an indoor swimming pool, and the luxury of in-room Nespresso machines. The suite was very spacious and I highly recommend it.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is absolutely nothing to fault here. We only stayed one night with a late booking as our plans changed near the end of our trip. It was easily the best room we had out of 11 nights away and also the cheapest, which was a pleasant surprise! I wish we could have stayed longer and enjoyed more of what this hotel has to offer. If we return to Victoria in the future, we will 100% be staying here!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and well maintained
Stayed 3 nights in Aug 2026