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Arbutus Inn

Property class: 3

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Photo gallery for Arbutus Inn

A hotel room with two beds, a nightstand with a lamp, and a window with curtains. - Arbutus Inn (Victoria)
A National Arbutus Inn with a clear entrance, outdoor seating, and potted plants. - Arbutus Inn (Victoria)
A modern room with two armchairs, a large abstract painting, a chandelier, and a table with a lamp. - Arbutus Inn (Victoria)
A compact kitchenette with a refrigerator, microwave, and a flat-screen TV on top. - Arbutus Inn (Victoria)
A spacious hallway with a seating area featuring cushioned chairs and a table, a vending machine, and a large abstract painting on the wall. - Arbutus Inn (Victoria)
Close to Government Street, Arbutus Inn has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Business services
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(111 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a digital clock, and floral-patterned curtains.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(87 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(48 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

9.0 out of 10
Wonderful
(88 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Kitchen

A hotel room with a large bed, two bedside tables with lamps, a digital clock, and floral-patterned curtains.

Room, 1 King Bed, Kitchen

9.4 out of 10
Exceptional
(31 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a nightstand, a floral bedspread, and a window with curtains.

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(32 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Kitchen

A hotel room with a bed, a nightstand, a lamp, a kitchen area with cabinets, and a marble backsplash.

Room, Multiple Beds, Kitchen

9.2 out of 10
Wonderful
(20 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Basic Room, 1 Double Bed

A hotel room with a bed, a desk with a microwave, a small refrigerator, a nightstand with a lamp, and a ceiling light.

Basic Room, 1 Double Bed

8.0 out of 10
Very good
(26 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

About the neighborhood

Burnside, a neighborhood in Victoria, is home to Arbutus Inn. Butchart Gardens is a popular area attraction and if an activity is on the agenda, Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out. Looking to enjoy an event or a game while in town? See what's happening at Save-On-Foods Memorial Centre or Royal Athletic Park. Visit our Victoria travel guide
Map
2898 Douglas St, Victoria, BC, V8T4M9

What's nearby

  • A historic building with a prominent clock tower and a covered entrance labeled "Bastion Square."
    Government Street
    4 min walk - 0.3 miles
  • A building with a 'save on food' sign and a large funnel-shaped structure.
    Save-On-Foods Memorial Centre
    19 min walk - 1.0 mile
  • A busy street with traditional architecture, including a colorful gate and a tall pillar with intricate designs.
    Chinatown
    19 min walk - 1.0 mile
  • MayFair Shopping Centre
    6 min walk - 0.3 miles
  • Galloping Goose Trail
    12 min walk - 0.7 miles

Getting around

  • Victoria Intl. Airport (YYJ)
    23 min drive

Restaurants

  • Starbucks
    9 min walk
  • Tim Hortons
    7 min walk
  • Starbucks
    8 min walk
  • Cakes Etc
    4 min walk
  • Working Culture Bread
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Is Arbutus Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Arbutus Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Arbutus Inn?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Arbutus Inn located?

Located in Burnside, this hotel is within 2 mi (3 km) of Government Street, Victoria Harbour, and Victoria Clipper Ferry Terminal. MayFair Shopping Centre and Topaz Park are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Arbutus Inn Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1029 out of 2033 reviews
Rating 8 - Good. 680 out of 2033 reviews
Rating 6 - Okay. 207 out of 2033 reviews
Rating 4 - Poor. 63 out of 2033 reviews
Rating 2 - Terrible. 54 out of 2033 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean, spacious rooms!
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean, friendly staff, comfortable bed.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , convenient , good staff.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was really clean and the front desk people were lovely!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for our needs.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap and comfortable and a 20 min walk to downtown.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close location to downtown, 15mins walk. Hotel very accessible if taking the bus to/from ferry terminal.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, great layout and the staff is always very friendly. Great value for the price
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and the room was exactly what we needed. The beds were comfortable, and it was quiet and clean.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet well equipped great parking good location Thanks Ron
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the front desk we’re absolutely awesome
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking available, clean room. Comfortable enough for a short stay.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Location was easy for transit system.
Stayed 5 nights in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Staff was good, a little far out from downtown if you are walking.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff greeted us every time we pass by the front desk, the room was clean and quiet, it was a good visit.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Would stay again. Very clean and updated.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , good location.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but clean. Well maintained property. Only about 1/3 hour walk to city centre. Good price point and would stay again for a short stay.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and a pleasant surprise. Room was so lovely and very quiet. Had everything that I needed!
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, beds were good. Room got really warm during the night.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great economical place to stay. No frills, but very comfortable bed.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk, clean rooms and hallways, fast check in, great location
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, good location, great place to stay. Would stay again
Stayed 2 nights in Jul 2026