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Mercure Vichy Hotel

Property class: 4

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Photo gallery for Mercure Vichy Hotel

A hotel room with a bed, pillows, a chair with a sign, and a painting on the wall. - Mercure Vichy Hotel (Vichy)
A building with a large white sign reading 'VICHY' and a modern architectural design with large windows and a metal roof structure. - Mercure Vichy Hotel (Vichy)
A buffet setup with bread, eggs, and various condiments. - Mercure Vichy Hotel (Vichy)
A modern hotel lobby with a vibrant yellow accent wall, a patterned mural, and plush seating areas. - Mercure Vichy Hotel (Vichy)
A hotel corridor with doors numbered 507 and 500, featuring a patterned carpet and wall decor. - Mercure Vichy Hotel (Vichy)
Consider a stay at Mercure Vichy Hotel and take advantage of a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the Turkish bath/hammam. In addition to a bar and conference space, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a headboard with a geometric pattern, a pillow with 'VICHY' on it, and a window with curtains.

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

A hotel room with a bed, two bedside tables, a wall-mounted artwork, and a ceiling light fixture.

Superior Room, 1 Double Bed

8.6 out of 10
Excellent
(11 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a neatly made bed, a VICHY-branded chair, and a painting on the wall.

Privilege, Room, 1 Double Bed

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Thermal, a neighborhood in Vichy, Mercure Vichy Hotel is in the entertainment district and near the beach. The area's natural beauty can be seen at Parc Naturel Regional Livradois-Forez and Parc des Sources, while Musée de l’Opéra de Vichy and Musée surréaliste François Boucheix are cultural highlights. Centre Culturel Valery Larbaud - Expositions and Vichy Opera are also worth visiting. Looking to get your feet wet? Kayaking, water skiing and windsurfing adventures can be found near the property. Visit our Vichy travel guide
Map
130 Boulevard des Etats-Unis, Vichy, Allier, 03200

What's nearby

  • A grand building with a central dome, surrounded by a formal garden with geometric plant arrangements.
    Vichy Opera
    6 min walk - 0.4 miles
  • Thermes de Vichy
    2 min walk - 0.1 miles
  • Palais des Congrès Opéra Vichy
    3 min walk - 0.2 miles
  • Hall des Sources
    3 min walk - 0.2 miles
  • Source de l'Hôpital
    7 min walk - 0.4 miles

Getting around

  • Vichy Station
    12 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    50 min drive

Restaurants

  • La Mie Câline
    5 min walk
  • Le Grand Café
    7 min walk
  • Le Jardin D'enghien
    3 min walk
  • Le Saintonge
    4 min walk
  • les Planches
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 17 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Baby bath
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Business services

  • 3,712 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 250 per stay
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Covered self parking fee: EUR 17 per day
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Mercure Vichy Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 17 per day.

What time is check-in at Mercure Vichy Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Vichy Hotel?

Check-out is at noon.

Where is Mercure Vichy Hotel located?

Located in Thermal, this hotel is steps from Thermes de Vichy, Thermes des Dômes, and Parc des Sources. Musée des Arts d'Afrique et d'Asie and Hall des Sources are just steps away. Vichy Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Vichy Hotel Reviews

8.2

Very Good

9.4

Cleanliness

8.2

Amenities

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 16 out of 43 reviews
Rating 8 - Good. 19 out of 43 reviews
Rating 6 - Okay. 4 out of 43 reviews
Rating 4 - Poor. 4 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Just stayed 1 night, good hotel, and location. Clean comfortable. saw nespresso machine in room photo and looked forward to that but there was none. easy to buy coffee at reception.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities
The hotel was great and my only complaint is with the WiFi which was not suitable to get work done.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
Déco vieillissante , personnel peu aimable et attentionné dans son ensemble exceptées quelques individualités. Petit déjeuner cher et pas à la hauteur de ce qu’on est en droit d’attendre d’un établissement de ce type
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bien placé dans Vichy. Calme.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien Un petit bémol pour le petit déjeuner : difficile d avoir du cafe au lait quand on dépasse de 5 mn l heure limite !!!
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Hotel: gute Lage und Parkplätze vor dem Hotel. Grosses Zimmer, aber sehr kleines WC deshalb ist es schwierig hinter den Türen zu reinigen und bei der Benutzung unbequem. Gute Bettqualität inklusive Bettwäsche. Grosser Fernseher. Teppiche am Boden - schwierig sauber zu halten.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
Pour un 4 étoiles rien dans le frigo Une fontaine dans le couloir Pas de bonjour le personnel à la réception passe sont temps sur l écran Personnel d étage souriant et poli Petit déjeuner d un commun pas digne d'un 4 étoiles café infect Cadre extérieur très moche qui devrait conduire à une diminution du prix On risquent pas de revenir
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On voyage avec un petit chien, on paye 20 euros de supplément et malheureusement avec ces fortes chaleurs l'hôtel ne met pas de gamelle d'eau à disposition !
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bien équipé avec clim
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hôtel étant entouré de chantiers, il est difficile de donner un avis pertinent. L'hôtel en lui-même n'est pas pénalisé.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel dans un lieu culte et prestigieux, au cœur de la ville et du parc. Entièrement rénové en 2025.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Salle de bain trop petite
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit déjeuner pas assez garni surtout pour le tarif donné
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ras
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Il est d'usage de demander cela avant le départ , pas le cas pour moi. Chambre 308: J'ai du débrancher puis rebrancher et réinitialisé la télévision pour m'en servir car écran noir après allumage ( la recep a fait le nécessaire en frappant à la porte pour s'assurer que le problème était résolu 👍. La prise électrique du bureau tout a droite de la piece ne fonctionne pas, j'ai débranché la lampe et changé de prise mural pour m'en servir. Le spot de la douche défectueux car des variations de tension donne un effet "discothèque" dans la salle de bain. Carreau dans la douche fendu(du à la cheville de fixation de la douchette). Je pense que une revision du circuit électrique dans cette chambre ne serait pas de refus. DÉTAILS : la porte des wc ouvrant à l'intérieur pas terrible pour s'en servir car manque vraiment de place. Point noir à mon gout: 15€ de parking public pour la nuit je trouve pas correct de tout ,mais a priori c'est la politique de la ville de Vichy car payent de partout autour de l'hôtel. Positif la rénovation des parties communes tres agréable,le parfum utilisé par les hotel Mercure est tres agréable et un plus pour les clients. La taille de la télé dans la chambre top. La courtoisie et la gentillesse des 2 collaboratrices du soir sont fort appréciés. La moquette dans la chambre est tres bien (à condition de bien l'entretenir),ca change des sols en vinyl ou plastique bas de gamme de certains hotel 3-4 etoiles.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belle rénovation Très bon emplacement
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel refait plein centre , ideal pour se promener.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Chambre classique mais propre. Personnel très agréable !
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
C’était un séjour agréable
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
Accès parking en travaux, marqué fermé sur les navigateurs. Téléphone de l'hôtel en dérangement. Restaurant fermé sans avoir été prévenus à la réservation. Problème de fonctionnement de la télévision (contrôle parental)....
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Très bel hôtel qui vuent d'être entièrement rénové. Seul bemol (pasager je pense) : comme les travaux viennent d'être terminés, ça sent fort la peinture dans la chambre
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 2 nights in May 2026