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Hotel Candilejas Playa

Property class: 3

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Photo gallery for Hotel Candilejas Playa

An outdoor terrace with a patterned floor, white columns, and orange railings. - Hotel Candilejas Playa (Veracruz)
A spacious lobby with a large seating area, a reception desk, and a modern chandelier. - Hotel Candilejas Playa (Veracruz)
A coastal view with a sandy beach, calm sea, and distant industrial structures. - Hotel Candilejas Playa (Veracruz)
A multi-story hotel with balconies, a prominent orange and blue color scheme, and a clear sky. - Hotel Candilejas Playa (Veracruz)
A hotel room with a bed, a TV mounted on the wall, a large window with a view of the city, and an air conditioning unit. - Hotel Candilejas Playa (Veracruz)
Hotel Candilejas Playa provides amenities like a rooftop terrace and an arcade/game room.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Double Beds

A bedroom with a bed, a dresser, a television, and a painting on the wall.

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

A hotel room with a bed, a window with curtains, and a wall-mounted light.

Standard Room

8.4 out of 10
Very good
(20 reviews)
  • Ocean view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, each with a white bedspread and red and white checkered blankets. There are green pillows on the beds, and a framed picture on the wall.

Standard Room, 2 Double Beds

7.8 out of 10
Good
(21 reviews)
  • Ocean view
  • 13 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located on the waterfront, Hotel Candilejas Playa is in Malecon, a neighborhood in Veracruz. The area's natural beauty can be seen at Veracruzano Coral Reef System National Park and Regatas Beach, while Naval Historical Museum and City Museum are cultural highlights. Veracruz Wax Museum and Centro Cultural Atarazanas are also worth visiting. Visit our Veracruz travel guide
Map
Juan Barragan No. 35, Col. Flores Magon, Veracruz, VER, 91900

What's nearby

  • Plaza Acuario with a tiled roof, arched windows, and a sign.
    Veracruz Aquarium
    10 min walk - 0.6 miles
  • A large open plaza with a historic building featuring a clock tower and a tall modern structure with a sloped roof.
    Malecón de Veracruz
    10 min walk - 0.6 miles
  • A historic fort with a bell tower, a ramp leading to the entrance, and a calm sea in the background.
    Veracruz Harbour
    17 min walk - 0.9 miles
  • A plaza with a large white building featuring domes and a bell tower, surrounded by palm trees and street lamps.
    Veracruz Cathedral
    20 min walk - 1.1 miles
  • Regatas Beach
    2 min walk - 0.1 miles

Getting around

  • Veracruz Central Station
    7 min drive
  • General Heriberto Jara Intl. Airport (VER)
    28 min drive

Restaurants

  • Jarrita De Oro
    8 min walk
  • El Rey Del Ceviche
    7 min walk
  • Antojitos Ninfas
    3 min walk
  • Antojitos Veracruzanos Lolita
    9 min walk
  • Buffet Novo Mar
    1 min walk

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  • Air conditioning
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Property amenities

Parking and transportation

  • Free offsite parking
  • Street parking available

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the bay
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

There is limited hot water on site

Frequently asked questions

Is Hotel Candilejas Playa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel Candilejas Playa?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Candilejas Playa?

Check-out is at 1 PM.

Where is Hotel Candilejas Playa located?

Located in Malecon, this hotel is within 1 mi (2 km) of Veracruzano Coral Reef System National Park and Veracruz Harbour. Regatas Beach and Malecón de Veracruz are also within 10 minutes. Veracruz Central Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Candilejas Playa Reviews

8.2

Very Good

8.2

Cleanliness

8.8

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 192 out of 443 reviews
Rating 8 - Good. 155 out of 443 reviews
Rating 6 - Okay. 47 out of 443 reviews
Rating 4 - Poor. 23 out of 443 reviews
Rating 2 - Terrible. 26 out of 443 reviews

Reviews

Verified review

6/10 Okay

Disliked: Property conditions & facilities
Our stay was very pleasant, the people who work there are very helpful.
Stayed 4 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness
Good price, when people is short of money. Very good location. Clean.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, it's right on the beach of the sea. You can leave your belongings in the hotel and walk over in your bathing suit and towel. Nice people, everything was perfect, except the internet is a little slow. But I would definitely go back.
Stayed 3 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Excelente
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It is a good hotel, however there are improvements to be made, since there is no hot water, but if it has a sea view, if you only want to spend 1 or 2 days maximum, it is a good idea, but not more than 2 days
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ues
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Disliked: Cleanliness, amenities, property conditions & facilities
Small room uncomfortable bed. Mold in the bathroom.Traffic noise. Staff aren't the friendliest. Plenty of hot water and good water pressure.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Apr 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Nightmare

Place is falling apart. No amenities, coffee, ice, disposable cups or water as a welcome courtesy.
Stayed 3 nights in Nov 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Rooms are in very poor condition. Mouldy bathroom. Old stained linen and beds (where there is no linen covering it) it is not a place you ‘want’ to be at any time.
Stayed 3 nights in Jul 2023
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
In a lifetime of cheap hotels this is the first one where I was afraid I would be injured!..no one at check in ..no welcome... toilet did not work...knocking and scaping noises at random times ...power drill all afternoon..there was 1 Cheap plastic hanger...no water or glasses...no chair or desk ( I dragged a heavy wood bench in from hallway) no place to put toiletry items..vague sewer odor..Balcony door would not slide ( took all my strength to push it shut..feared being hurt...ditto bathroom door ( could not reopen for hours of tiring effort..no blanket...TV Remote too complicated and no signal on many stations..last night 8 p 4 men dragged a bed into adjacent room much noise and hammering THEN spayed industrial strength bug spray so thick I was choking ... elevator would not come to 4 th foot ( I feared entrapment).....This MISERABLE OLD DOG of Hotel should be shut down. AVOID!!!
Stayed 3 nights in Mar 2024
Verified review

6/10 Okay

Liked: Staff & service
Está muy elemental , le falta renovarse !
Stayed 8 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Lo único malo es que se escuchaba mucho el ruido de la calle y al final nos cobraron $ 150.00 pesos por qué mi esposa mancho una toalla con algo de maquillaje, digo, es lógico que a veces las toallas se ensucien un poco pero cobrar extra por qué se entregó una toalla inmaculada, creo que es una exageración
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy beuna atención del personal desde mi llegada hasta la salida, muy limpio, muy cerca de la playa, el elevador un poco pequeño pero funcional, ademas muy buen precio
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 2 nights in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos tuvieron que cambiar de habitación debido a que hubo lluvia y por el deterioro del hotel se cayó la ventana de la habitación
Stayed 3 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness
Bien
Stayed 3 nights in Sep 2026
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Les falta más estacionamiento mejores modales d esas personas q t atienden y q pongan los utensilios de las personas q se pagan yo reserve habitación 3 adultos 1 niño y solo me dieron toallas para los adultos q los niños no se bañan????
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No existe comunicación entre turnos al día siguiente nos pidieron la llave al salir sin tener tacto al pedirlo como exigiendo, el cual no sabíamos ya que no se nos menciono al llegar, es de mal gusto ya que si salgo más veces siempre la tengo que pedir y dejar, le comenté a la recepción de mi disgusto que ella sabe que en todos los hoteles así se maneja sin darnos una razón exacta, he viajado a otros hoteles y jamás habían pedido la llave, en la noche estaba cerrado con una madera las puertas, eso da un poco de duda la seguridad del hotel y que incómodo esperar a que te habrán con gestos, expandimos una noche al llegar y el costo es más elevado que en las apps de reservas. Esta cerca de la playa, cumple su función sin embargo la atención no fue agradable.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel no cuenta con servicio de tv ni Internet no tiene agua caliente los cuartos son con olor a humedad los colchones duros las almohadas están duras relleno de trapos el lavado tira agua las recepción no resuelve nada argumentando que tienen todos los cuartos ya rentados y no pueden arreglar nada ni hacer nada por la deplorable estancia que dan les interesa más estar en el celular que atender a los huéspedes definitivamente manejan publicidad engañosa no lo recomiendo
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
No servía el elevador, la habitación no olía agradable, el colchón forrado de plástico sonaba feo, jabón y shampoo un sobre pequeño, las sábanas no muy presentables …. Lo único bueno la ubicación
Stayed 3 nights in Jul 2026