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Hotel Baluarte

Property class: 3

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Photo gallery for Hotel Baluarte

A swimming pool with a pergola, lounge chairs, and umbrellas. - Hotel Baluarte (Veracruz)
A hotel lobby with a central elevator, surrounded by outdoor seating with chairs and tables, and potted plants. - Hotel Baluarte (Veracruz)
A gym with cardio machines, a stationary bike, and a treadmill. - Hotel Baluarte (Veracruz)
An outdoor seating area with tables and chairs, surrounded by potted plants and a decorative wall. - Hotel Baluarte (Veracruz)
A hotel lobby with a reception desk, a chandelier, a round table with a plant, and black leather sofas. - Hotel Baluarte (Veracruz)
Veracruz Harbour is located near Hotel Baluarte, which provides a terrace, a garden, and a bar. The on-site international cuisine restaurant, El Polvorin, offers breakfast and lunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

A hotel room with a large bed, two bedside tables, a chair, and a small table.

Standard Room

8.6 out of 10
Excellent
(34 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, a TV, and a bathroom.

Standard Double Room

9.0 out of 10
Wonderful
(26 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a bed, a chair, a nightstand, and a lamp.

Room, 1 King Bed

7.8 out of 10
Good
(19 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room Standard

Desk, WiFi (free)

Double Room Standard

  • 25 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Room Superior

Desk, WiFi (free)

Room Superior

  • 25 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Single Room Standard

Desk, WiFi (free)

Single Room Standard

  • 18 sq m
  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Malecon, a neighborhood in Veracruz, Hotel Baluarte is near a train station. Naval Historical Museum and City Museum are cultural highlights, and some of the area's attractions include Centro Cultural Atarazanas and Veracruzano Coral Reef System National Park. Looking to enjoy an event or a game while in town? See what's happening at Estadio Universitario Beto Avila or Unidad Deportiva Hugo Sánchez. Looking to get your feet wet? Snorkeling and fishing adventures can be found near the property. Visit our Veracruz travel guide
Map
Francisco Canal n 265 and 16 de Sept., Col. Faros, Veracruz, VER, 91709

What's nearby

  • A large open plaza with a historic building featuring a clock tower and a tall modern structure with a sloped roof.
    Malecón de Veracruz
    3 min walk - 0.2 miles
  • A historic building with a clock tower, a statue, and a flag.
    Carranza Lighthouse
    3 min walk - 0.2 miles
  • A historic fort with a bell tower, a ramp leading to the entrance, and a calm sea in the background.
    Veracruz Harbour
    5 min walk - 0.3 miles
  • A plaza with a large white building featuring domes and a bell tower, surrounded by palm trees and street lamps.
    Veracruz Cathedral
    7 min walk - 0.4 miles
  • A historic plaza with colonial architecture, palm trees, and a prominent church tower.
    Zócalo
    7 min walk - 0.4 miles

Getting around

  • Veracruz Central Station
    15 min walk
  • General Heriberto Jara Intl. Airport (VER)
    28 min drive

Restaurants

  • Gran Café de la Parroquia
    5 min walk
  • Jochos De La Naval
    2 min walk
  • Bar Titos
    7 min walk
  • Plaza gastronómica el refugios del pescador
    6 min walk
  • Pollo Feliz
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Weekend buffet breakfast available 7:30 AM to noon for a fee: MXN 245 for adults and MXN 165 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Polvorin

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 245 for adults and MXN 165 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Baluarte have a pool?

Yes, this property has an outdoor pool.

Is Hotel Baluarte pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Baluarte?

Check-in start time: 3 PM; Check-in end time: 3:30 PM.

What time is check-out at Hotel Baluarte?

Check-out is at 1 PM.

Where is Hotel Baluarte located?

Located in Malecon, this hotel is within a 10-minute walk of Bastion of Santiago Museum and Veracruz Harbour. Monument to the Veracruz Heros and Centro Cultural Atarazanas are just steps away. Veracruz Central Station is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Baluarte Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 533 out of 1001 reviews
Rating 8 - Good. 328 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice rooms, friendly staff, close to the Zócolo and malecón, and has a pool. I will stay here again next time I visit Veracruz! Only improvement I would appreciate is a jacuzzi.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is really good: near the sea and classic restaurants. Service was good and very empathetic.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Olivia

The room was clean,
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Arturo

Disliked: Staff & service
The property is very nice, old but they keep it nice and clean. Front desk personal ok, a little more friendly could be nice. Missing a coffee maker and servi
Stayed 9 nights in Sep 2025
Verified review

4/10 Poor

Bertha Alisia

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel itself it's clean the morning staff Letty was friendly helpful and polite but the evening staff lady on the other hand was rude and very Curt. The room smell like mold, mildew and oder couldn't put my finger on the right word there was mold on the walls. the AC control is only one speed. You can hear everything from the rooms above to the side and below you. I couldn't get a good night's sleep the three nights I stay there because it was so loud and noisy.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Mirena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 8 nights in Aug 2026
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Staff were helpful and friendly. Shower worked well. Pool was a lovely area A good breakfast was available
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service
Nice place.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Melissa Stephanie

Liked: Cleanliness, staff & service, amenities
No complaints whatsoever , great attention.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Eluminio

Liked: Cleanliness, staff & service, amenities
Everything ok
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Eduardo Armin

X
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Rosario

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Carlos Leopoldo

Liked: Cleanliness, amenities, property conditions & facilities
The service was ok in general, in spite of minor shortcomings, in particular poor hot water in the bathroom at night. However, the most relevant issue in general was that I was charged twice for taxes when paying online with Expedia: the original price for 4 nights included taxes, but when looking at the final price for the room that I booked I was charged again with taxes!!! Please, check this issue! Thanks.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estacionamiento sucio limpieza en habitaciones
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

javier Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la habitacion estaba limpia, me toco estacionamiento cubierto, no tuvimos ningun contratiempo, hotel centrico el aire acondicionado muy eficiente
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca del malecón y con buenas habitaciones, muy recomendable
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Imelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia confortable cómoda grande y buen servicio
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Mayra Leticia

Disliked: Amenities
El internet no es bueno ya que en las habitaciones se pierde la señal. La comida no es tan buena en el hotel. La habitación que me tocó me parece que no estaba tan aseada porque la sábana tenía una mancha de sangre y había hormigas pequeñas en mi cama. No pude dormir bien.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo estuve 1 noche y todo muy bien salvo 1 inconveniente, check out era a la 1pm y pedí amablemente si me permitían solo 1 hora más ya que veníamos cansados por manejar x carretera pero la recepcionista se portó muy tajante e inaccesible diciendo que si me pasaba iba a pagar. No pedí más que un poco más de tiempo, muy mal...
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities
En general está bien el hotel.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Osvaldo

Liked: Cleanliness, amenities, property conditions & facilities
Habitación limpia, personal de recepción poco amable, el resto del personal muy amable
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Aurora

Liked: Cleanliness, amenities, property conditions & facilities
Me gusto su area de alberca que está muy limpia y las personas que la atienden muy amables. Lo que no me gusto es la atención del mesero del restaurante, me pareció descortés:
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

MARICELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy limpio, sus habitaciones están muy bien, muy cómodas. El servicio del restaurante de 10, todos muy amables y atentos. Su alberca excelente, me gusta mucho. Todo en general muy bien, las recepcionistas muy amables. Tuve un pequeño inconveniente pero nada que no tuviera solución, de ahí en más todo fue excelente. No es la primera vez que me hospedó, me gusta mucho este hotel en general y más su cercanía al puerto. Todo excelente, muchas gracias 😊
Stayed 4 nights in Jul 2026