See all properties

DoubleTree by Hilton Hotel Veracruz

Property class: 3.5

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Veracruz

A modern indoor lounge area with seating arrangements, a bar area, and a wall with vertical greenery. - DoubleTree by Hilton Hotel Veracruz (Veracruz)
A swimming pool with clear blue water, surrounded by lounge chairs and umbrellas, and adjacent to a modern building with balconies. - DoubleTree by Hilton Hotel Veracruz (Veracruz)
A modern hotel with a large building and a waterfront view. - DoubleTree by Hilton Hotel Veracruz (Veracruz)
A breakfast setting with pancakes, a glass of orange juice, and a coffee drink, with a view of the beach and palm trees in the background. - DoubleTree by Hilton Hotel Veracruz (Veracruz)
An indoor space with a high ceiling, palm trees, and modern seating. - DoubleTree by Hilton Hotel Veracruz (Veracruz)
Located close to Malecón de Veracruz and Veracruz Cathedral, DoubleTree by Hilton Hotel Veracruz provides dry cleaning/laundry services, a bar, and a health club. The on-site international cuisine restaurant, Enxebre, offers breakfast, lunch, dinner, and ocean views. In addition to a conference center, guests can connect to free in-room WiFi, with speed of 50+ Mbps.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

AARP members, discover the perfect stay for every budget with our fantastic hotel deals.

From charming, budget-friendly stays to premium, full-service hotels, find the perfect place to unwind—no matter your travel style or budget

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 2 Double Beds (Interior View)

A hotel room with a large bed, a TV mounted on the wall, a wardrobe, and a bathroom visible through an open door.

Room, 2 Double Beds (Interior View)

8.8 out of 10
Excellent
(23 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Double Beds, Beach View

A hotel room with two beds, a desk, a chair, a lamp, a nightstand, a wall-mounted phone, a kettle, and a coffee maker.

Room, 2 Double Beds, Beach View

9.0 out of 10
Wonderful
(23 reviews)
  • Ocean view
  • 62 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Studio Suite, 1 King Bed

A hotel room with a bed, a blue sofa, a wooden chair, and a small round table.

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed (Interior View)

A hotel room with a large bed, bedside tables, a desk, and a chair.

Room, 1 King Bed (Interior View)

8.8 out of 10
Excellent
(19 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Beach View

A hotel room with a large bed, a desk with a chair, a TV, and a view of the sea.

Room, 1 King Bed, Beach View

8.0 out of 10
Very good
(14 reviews)
  • Ocean view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Beach View

A modern living room with a blue sofa, a small wooden side table with a lamp, and a TV mounted on the wall.

Suite, 1 King Bed, Beach View

  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 2 Queen Beds

A hotel room with a bed, a blue sofa, a wooden chair, and a small round table.

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Beach View

A hotel room with two beds, a desk, a chair, a TV, and a view of the ocean.

Room, 2 Queen Beds, Beach View

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Beach View

A hotel room with a blue sofa, a small wooden table with a lamp, and a mirror.

Suite, 2 Queen Beds, Beach View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 Queen Bed, Beach View

A hotel room with a bed, bedside tables, a lamp, and a window with curtains.

Room, 1 Queen Bed, Beach View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Room, 1 Queen Bed, Mobility Accessible (Beach View)

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a wardrobe.

Room, 1 Queen Bed, Mobility Accessible (Beach View)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Junior King Suite

A modern hotel with a large building, a waterfront, and palm trees.

Junior King Suite

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room Standard

A hotel room with a bed, a shower area, and a bedside table.

Room Standard

  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Double Room Standard

A hotel room with a bed, a shower area, and a bedside table.

Double Room Standard

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

About the neighborhood

Located on the boardwalk/promenade, DoubleTree by Hilton Hotel Veracruz is in Malecon, a neighborhood in Veracruz. Zócalo and San Juan de Ulua Castle are notable landmarks, and if an activity is on the agenda, check out Veracruz Harbour. Malecón de Veracruz and Veracruz Cathedral are two other places to visit that come recommended. Visit our Veracruz travel guide
Map
Blvd. Manuel Avila Camacho 707, Col. Flores Magón, Veracruz, VER, 91900

What's nearby

  • A large open plaza with a historic building featuring a clock tower and a tall modern structure with a sloped roof.
    Malecón de Veracruz
    8 min walk - 0.5 miles
  • Plaza Acuario with a tiled roof, arched windows, and a sign.
    Veracruz Aquarium
    12 min walk - 0.7 miles
  • A historic fort with a bell tower, a ramp leading to the entrance, and a calm sea in the background.
    Veracruz Harbour
    15 min walk - 0.8 miles
  • A plaza with a large white building featuring domes and a bell tower, surrounded by palm trees and street lamps.
    Veracruz Cathedral
    18 min walk - 1.0 mile
  • Regatas Beach
    1 min walk - 0.1 miles

Getting around

  • Veracruz Central Station
    8 min drive
  • General Heriberto Jara Intl. Airport (VER)
    28 min drive

Restaurants

  • Jarrita De Oro
    7 min walk
  • Antojitos Ninfas
    3 min walk
  • Antojitos Veracruzanos Lolita
    8 min walk
  • Buffet Novo Mar
    2 min walk
  • Molcajete Comida Veracruzana
    8 min walk

Similar properties

A waterfront view with a marina, docked boats, and a large ship named 'CROSLEY' in the background.
Emporio Veracruz Hotel
Malecon
  • Pool
  • Hot tub
  • Spa
  • Kids pool
9.2 out of 10, Wonderful, 2,024 reviews
Emporio Veracruz Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to noon for a fee: MXN 350 for adults and MXN 280 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Enxebre

Things to do

  • Children's pool
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference center (484 square feet of space)
  • Coworking space

Outdoors

  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • 10 steps to reach entrance
  • Accessible shuttle
  • Elevator (45 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Pool access ramp on site
  • Sign language-capable staff
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 600.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 350.00 for adults and MXN 280.00 for children
  • Late check-out fee: MXN 600.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree by Hilton Hotel Veracruz have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is DoubleTree by Hilton Hotel Veracruz pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at DoubleTree by Hilton Hotel Veracruz?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at DoubleTree by Hilton Hotel Veracruz?

Check-out is at noon. Late check-out is available for MXN 600.00 (subject to availability).

Where is DoubleTree by Hilton Hotel Veracruz located?

Located in Malecon, this hotel is within 1 mi (2 km) of Malecón de Veracruz, Veracruz Harbour, and Veracruz Cathedral. Zócalo and Plaza Las Americas Shopping Mall are also within 6 mi (10 km). Veracruz Central Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

DoubleTree by Hilton Hotel Veracruz Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 583 out of 1002 reviews
Rating 8 - Good. 221 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All services were excellent!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, great views and comfortable room
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This was a solid 3-star experience. The staff is very friendly. The lobby is cute, the pool area is great. The main issues are in the room, they have a small portion of the room covered in carpet that looks like it hasn’t ever been deep cleaned, it’s also attached to the floor with a metal strip that sticks up in some spots and cut my foot. Also the hotel / room in general has a gross smell to it. Overall, I’m surprised that Hilton would be willing to have their name on this place. The experience was not worth the price I paid for it.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like a lot the stay in your Hotel, Clean Rooms, Friendly and helpful personnel, thank you for all your accommodations.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful fully renovated property, great staff and friendly and professional service, wonderful location and super room size
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Veey friendly staff
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was very good, quiet and good to rest
Stayed 1 night in May 2025
Verified review

6/10 Okay

Yes rooms are very old. Restaurant food very small portions and Quality not that good. Service bartenders were very good
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Clean room👏 no hot water tho other wise excellent
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right near the beach. Staff incredibly friendly and helpful. Easy tk get transportation
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and friendly staff, location was great by the Malecon. The venue was very popular with people. Impression of the place was well keep but the furniture and decorum was worn, place needed renovation.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fantastic I loved it
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent in this hotel
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, good location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you team......................
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 9 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Excelente hotel
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
ok
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had such a wonderful time at the double tree , they are very attentive and go far and beyond to make customers happy, it was my 50th birthday and they decorated our room and brought an amenity for me to celebrate.
Stayed 2 nights in Apr 2026