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City Express by Marriott Veracruz

Property class: 3

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Photo gallery for City Express by Marriott Veracruz

A swimming pool with lounge chairs and umbrellas, a grassy area, and a view of the ocean. - City Express by Marriott Veracruz (Boca del Río)
A modern lounge area with a grey sofa, two ottomans, a wooden coffee table, and a teal rug. There are nine sunset paintings on the wall, two floor lamps, and tall concrete columns. - City Express by Marriott Veracruz (Boca del Río)
A spacious lobby with high ceilings, large windows, and a seating area with a sofa and ottomans. - City Express by Marriott Veracruz (Boca del Río)
A gym with cardio equipment, weight machines, and dumbbells. - City Express by Marriott Veracruz (Boca del Río)
A seaside terrace with lounge chairs and tables, overlooking the ocean and a rocky breakwater. - City Express by Marriott Veracruz (Boca del Río)
Free continental breakfast, a terrace, and dry cleaning/laundry services are just a few of the amenities provided at City Express by Marriott Veracruz. In addition to a gym and a business center, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, 2 Double Beds (View)

A hotel room with two beds, a desk, a chair, a TV, and a heater.

Double Room, 2 Double Beds (View)

7.6 out of 10
Good
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Ocean View

A hotel room with a bed, desk, chair, and a window with a view of the sea.

Room, 1 Queen Bed, Ocean View

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed (View)

A hotel room with a bed, a desk, a chair, a bench, a TV, a coat rack, and a framed picture on the wall.

Room, 1 Queen Bed (View)

8.4 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Ocean View

A modern hotel room with a large bed, a desk, a sofa, and a kitchenette.

Superior Room, 1 Queen Bed with Sofa bed, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Boca del Río, City Express by Marriott Veracruz is on the waterfront. Plaza Las Americas Shopping Mall and Plaza Mocambo Veracruz are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mocambo Beach and Veracruzano Coral Reef System National Park. Looking to enjoy an event or a game while in town? See what's happening at Estadio Universitario Beto Avila or Unidad Deportiva Hugo Sánchez. Visit our Boca del Río travel guide
Map
Prol Blv, Avila Camacho 2374, Fracc. Costa de Oro, Boca del Río, VER, 94299

What's nearby

  • Veracruzano Coral Reef System National Park
    1 min walk - 0.1 miles
  • Big Bola Casino
    10 min walk - 0.6 miles
  • University of Veracruz
    12 min walk - 0.7 miles
  • Plaza Mocambo Veracruz
    17 min walk - 0.9 miles
  • Casino Codere Boca del Río
    6 min drive - 1.7 miles

Getting around

  • Veracruz Central Station
    17 min drive
  • General Heriberto Jara Intl. Airport (VER)
    30 min drive

Restaurants

  • Los Farolitos
    9 min walk
  • Gran Café de la Parroquia
    18 min walk
  • Starbucks
    19 min walk
  • McDonald's
    15 min walk
  • Carl's Jr.
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Built in 2009
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does City Express by Marriott Veracruz have a pool?

Yes, this property has an outdoor pool.

Is City Express by Marriott Veracruz pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at City Express by Marriott Veracruz?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at City Express by Marriott Veracruz?

Check-out is at 1 PM.

Where is City Express by Marriott Veracruz located?

Situated on the waterfront, this hotel is within a 15-minute walk of Veracruzano Coral Reef System National Park, Big Bola Casino, and University of Veracruz. Plaza Mocambo Veracruz and Museo Agustín Lara are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

City Express by Marriott Veracruz Reviews

8.2

Very Good

8.6

Cleanliness

7.6

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 468 out of 1001 reviews
Rating 8 - Good. 286 out of 1001 reviews
Rating 6 - Okay. 126 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 64 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and accessible
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Alfredo

Liked: Cleanliness, property conditions & facilities
My kids got sick after eating their ham and cheese from the continental breakfast. Other than that all good very beautiful view
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great, loved the area only thing was our room key kept getting deactivated had to keep going down to front desk get a new card
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good deal for me
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ayarid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Connie Elcy

Liked: Cleanliness, amenities, property conditions & facilities
Ñ
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Arturo Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

ISAAC

Excelente
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Gilmer

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

john

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was filthy, air conditioning was extremely noisy, no ventilation in rooms, matress smelled Like urine. Breakfasts were unappetizing. Breakfast area was always crowded and breakfast choices were nonexistent.Pool was filthy and not cleaned the entire week we were there. Brea
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Yvette Argelia Luna

Lunch is always the same and tasteless, the lobby area is very hot, the pool needs more time to enjoy, and the beach gate needs more time too.
Stayed 6 nights in Aug 2025
Verified review

2/10 Terrible

Hylke

Disliked: Cleanliness, property conditions & facilities
Nobody spoke English. You have visitors from all over the world. But yet you only have Spanish people working in this hotel It needs to be more diverse. The upkeep is horrible. Everything is old and dingy
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

ERNESTO

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Andrés Alberto Cobos

Liked: Staff & service, amenities
.
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Jack

Disliked: Staff & service
The beds were comfortable. Front desk wasn’t staffed adequately. Long lines. Some staff seemed happy and interested in helping, most others were just there doing their job without a helpful attitude. There wasn’t any AC in the lobby so waiting in line to check in was miserable. This was also the breakfast area so it was uncomfortable while trying to have breakfast. Breakfast items were average.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

rosalba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio, Atencion, agradable la estadía el desayunó muy práctico y rico. Y sobre todo tranquilo. Fácil acceso, bonita vista.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

MANUEL OÑATE

Liked: Cleanliness, staff & service, amenities
El aire acondicionado tiraba agua en la habitación El teléfono no servía La secadora prendía cuando quería Se desactivan fácil las llaves
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BIEN
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Juan Carlos Dominguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal fue excelente con calidez, la habitación muy limpia y la comida suficiente y deliciosa
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excelente y bien ubicado. Personal muy amable y habitaciones limpias.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Gonzalo

Liked: Staff & service
La alberca estaba muy sucia y no la lavaron, el desayuno muy sabroso y muy limpio
Stayed 2 nights in Jul 2026