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Astur Hotel y Suites

Property class: 3

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Photo gallery for Astur Hotel y Suites

Pool - Astur Hotel y Suites (Boca del Río)
Front of property - Astur Hotel y Suites (Boca del Río)
A banquet hall with round tables set for a formal event, overlooking a coastal view. - Astur Hotel y Suites (Boca del Río)
Meeting facility - Astur Hotel y Suites (Boca del Río)
A balcony with a view of the ocean, a pool area, and a building with multiple floors. - Astur Hotel y Suites (Boca del Río)
At Astur Hotel y Suites, you can look forward to a poolside bar, a terrace, and a garden. Be sure to enjoy a meal at EL TUCAN, the on-site family restaurant. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Ocean View

Two single beds with headboards, bedside tables, lamps, and a chair in a hotel room.

Standard Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Sea View

A bedroom with a bed, a dresser, a TV, and a balcony with a view of the ocean.

Suite, 2 Queen Beds, Sea View

9.2 out of 10
Wonderful
(17 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Room

Standard Room, 2 Queen Beds, City View

7.8 out of 10
Good
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Ocean View

A hotel room with a large bed, a chair, a desk, and a balcony with a view of buildings.

Suite, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Boca del Río, Astur Hotel y Suites is near the beach. Plaza Las Americas Shopping Mall and Plaza Mocambo Veracruz are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mocambo Beach and Veracruzano Coral Reef System National Park. Looking to enjoy an event or a game while in town? See what's happening at Estadio Universitario Beto Avila or Unidad Deportiva Hugo Sánchez. Visit our Boca del Río travel guide
Map
Blvd. Ávila Camacho 702, Fracc. Costa de Oro, Boca del Río, VER, 94299

What's nearby

  • Big Bola Casino
    3 min walk - 0.2 miles
  • Veracruzano Coral Reef System National Park
    3 min walk - 0.2 miles
  • University of Veracruz
    17 min walk - 0.9 miles
  • Plaza Mocambo Veracruz
    4 min drive - 1.2 miles
  • Plaza Las Americas Shopping Mall
    4 min drive - 1.2 miles

Getting around

  • General Heriberto Jara Intl. Airport (VER)
    25 min drive

Restaurants

  • Green Box
    1 min walk
  • Quekas Chili
    1 min walk
  • Trattoria Il Veneziano
    5 min walk
  • Blend Station
    4 min walk
  • Loros Grill & Fun
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 100 to 190 for adults and MXN 100 to 100 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • EL COLIBRI
  • EL TUCAN

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 190 for adults, and MXN 100 to 100 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Does Astur Hotel y Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Astur Hotel y Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Astur Hotel y Suites?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Astur Hotel y Suites?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Astur Hotel y Suites located?

Situated near the beach, this hotel is steps from Playa Tortuga and Veracruzano Coral Reef System National Park. Big Bola Casino and Playa La Bamba are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Astur Hotel y Suites Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 223 out of 396 reviews
Rating 8 - Good. 123 out of 396 reviews
Rating 6 - Okay. 24 out of 396 reviews
Rating 4 - Poor. 15 out of 396 reviews
Rating 2 - Terrible. 11 out of 396 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff. Will stay here again.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this hotel we stay for three days. The rooms were amazing. They booked a small suite and it had two bathrooms, which was great.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities
We stayed 7 nights…The Wifi didn’t work well anywhere on the property. You have to ask for pool towels at the front desk on a towel exchange.. this was very annoying. Very stingy on the kitchen utensils. The pool is nice but the hot tub doesn’t work. It was pool water. The beach in front of the hotel has lots of rocks and unsafe . Not useable.. the hotel was in a central and very safe part of town. Lots of nice restaurants in front…staff was very friendly . Parking was very easy and accessible. The ocean view of the room was very nice.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, facility conditions need some improvement. The fridge wasn't cooling properly and the stove did not heat up very well. Needed some cleaning inside the cabinets. Personnel was very nice, the cleanness crew was very nice.
Stayed 9 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

This hotel was great! Very clean! The only real gripe I have is that the electricity turns off when you leave the room. You have to use your card for it to be on but they only give you one. That means you can’t leave tablets charging while you’re out and about. Also if it’s a really hot day, your room will need time to cool off when you come back. Hallways are very dim. Otherwise the pool was always clean The restaurant food was very good and they have a cute play area for kids while you eat. Please note the outdoor play area in the pictures was no longer there. It was a selling feature for us so we were bummed to discover this.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Staff & service
Staff was not very helpful at check-in or at any other time.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The room was beautiful and clean. Excellent view of Gulf of Mexico. I will be back again.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The virw of the Ocean was great from our room.
Stayed 4 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
There is a rare sharing of areas between two hotels. Convenient but wear.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service great
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3B

BBB
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in for the weekend and turned out terrible not recommended for others to stay very unhelpful staff especially Denise Yanez was having trouble with my card and it was a weekend so I told her I would fix the issue with my bank but she locked me out of my room and requested me to pay or can’t stay so had to pay with my only pesos I had and told her I’ll be checking out in the morning and left to City Express Hotel which they helped me out a lot better so guys be cautious you don’t want to go threw what I went through not recommended thanks be save
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y vista de lo mejor al mar, la habitación bastante amolea
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien! Excelente ubicación.
Stayed 2 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
El hotel es bueno pero le hace falta mantenimiento en el área de la alberca y el balcón, está muy deteriorado
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación, limpieza, mis niños disfrutaron mucho la alberca, a pie de playa y con estacionamiento gratuito.
Stayed 6 nights in Aug 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Fue una experiencia que nos dejó mucho que desear ya que no estaba lista la habitación en tiempo y forma .
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso la comida del restaurante puede mejorar.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
El aire acondicionado fue muy ruidoso y no funcionaba bien, fueron en 3 ocasiones a repararlo sin solucionar el problema, no me quisieron cambiar a otra habitación.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente atención, repetiremos
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, instalaciones cómodas y súper tranquilo
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Esperaba más del Hotel en términos de recepción y check in. El mismo se demoró por cuestiones de reservación (alegaban no contar con la misma) y actitud personal de las personas de atención que dejaban la impresión de seguir sus propias interpretaciones de trato al cliente o huésped alegando mi condición de extranjero para explicar impuestos y cargos. Definitivamente me parece no estar preparado para clientes a negocios.
Stayed 2 nights in Jul 2026