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Hotel Canal

3.0 star property
Travelers find a welcoming home base near Piazzale Roma with staff who genuinely care, making exploration of St. Mark's Square even more enjoyable

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Photo gallery for Hotel Canal

A waterfront building with multiple stories, a bridge in the foreground, and a reflection of lights on the water. - Hotel Canal (Venice)
A cozy, well-lit room with a wooden bar area, bookshelves, and a seating area with a patterned rug. - Hotel Canal (Venice)
A room with a wooden desk, a chair, a table with breakfast items, and a window with curtains. - Hotel Canal (Venice)
A room with a wooden floor, a bed, a table with a fruit bowl, a lamp, a mirror, and a window with curtains. - Hotel Canal (Venice)
A hotel room with a bed, a dining table with fruit, a chair, and a view of buildings through a glass door. - Hotel Canal (Venice)
Hotel Canal, near the Port of Venice, serves continental breakfast and has a cozy bar for evening relaxation. Guests enjoy practical amenities like WiFi in common areas, an area shuttle, and concierge services. Previous travelers consistently praise the staff's helpfulness.

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Air conditioning
  • Bar
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Single Room

Minibar, in-room safe, desk, soundproofing

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room, Canal View

A hotel room with a bed, a desk with a lamp, a chair, and a window with curtains.

Standard Double or Twin Room, Canal View

  • Canal view
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

A hotel room with a bed, a nightstand, a lamp, and a window with curtains.

Single Room

  • 11 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

A hotel room with a large bed, two bedside tables with lamps, a chair, a mirror, and a window with curtains.

Standard Double or Twin Room

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

A hotel room with a bed, bedside table, lamp, and a tray with food.

Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

A hotel room with a bed, bedside table, lamp, and a tray with food.

Quadruple Room

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

About the neighborhood

Located in Santa Croce, a neighborhood in Venice, Hotel Canal is near a train station. Rialto Bridge and St. Mark's Basilica are notable landmarks, and the area's natural beauty can be seen at Marina di Venezia and Lido of Venice Beaches. San Giuliano Park and Maritime Station are also worth visiting. Visit our Venice travel guide
Map
Sestiere Santa Croce 553, Venice, VE, 30135

What's nearby

  • A canal with boats and buildings along the water.
    Grand Canal
    1 min walk - 0.1 miles
  • A bridge over a canal with buildings and a green dome in the background.
    Piazzale Roma
    2 min walk - 0.1 miles
  • A street with historic buildings, a tree, and people walking.
    Venetian Ghetto
    8 min walk - 0.5 miles
  • A harbor with multiple cruise ships docked, a large yacht, and a cityscape with colorful buildings.
    Port of Venice
    11 min walk - 0.6 miles
  • A stone bridge with arches over a canal, surrounded by historic buildings.
    Rialto Bridge
    16 min walk - 0.9 miles

Getting around

  • Venice Santa Lucia Station
    6 min walk
  • Venezia Tronchetto Station
    17 min walk
  • Marco Polo Airport (VCE)
    19 min drive

Restaurants

  • Bar Filovia
    3 min walk
  • Burger King
    3 min walk
  • KFC
    6 min walk
  • Bistrot S. Lucia
    7 min walk
  • Bacareto da Lele
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Front desk (limited hours)

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel Canal pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). Some restrictions may apply, so please contact the property for more details.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Canal?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Canal?

Check-out is at 10:30 AM.

Where is Hotel Canal located?

Located in Santa Croce, this hotel is within a 5-minute walk of Grand Canal and Piazzale Roma. Rialto Bridge and St. Mark's Square are also within 1 mi (2 km). Venezia Tronchetto Station is 17 minutes by foot and Venice Santa Lucia Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Canal Reviews

6.6

6.8

Cleanliness

8.4

Location

7.4

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 157 out of 1000 reviews
Rating 8 - Good. 337 out of 1000 reviews
Rating 6 - Okay. 260 out of 1000 reviews
Rating 4 - Poor. 133 out of 1000 reviews
Rating 2 - Terrible. 113 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

FRANCK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the hotel and we highly recommend it. Clean room and friendly staff.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

BLAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to many places.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Dale

Disliked: Cleanliness, amenities, property conditions & facilities
Booked in Cansl Hotel when checked in the moved ist some Walter Hote around the corner no warning no option to change and let us know after they took my money . Staff not friendly Breakfast poor and Air Conditioner didnt work said something to staff and they did nothing it only blew hot air . Only good thing about this was the location
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was wonderful
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and breakfast.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Ersel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service, delicious breakfast. Excellent view!
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Janna

We had a corner canal view room which was like being in a fairy tale. The staff was great and helpful. We had an electrical issue while we were there but the staff was very helpful and accommodating
View from our window
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Ian

Liked: Staff & service, amenities, property conditions & facilities
Lovely little hotel with genuine feel. Room had a balcony overlooking canal which was amazing.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Jesus M

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice staff, location is perfect but, my main issue with the room was that the AC is based on a central system which they had running very hot. the room was small so it would get really hot. at some point i could turn it off but then i had to deal with bloodsucking mosquitos entering the room. so it was mosquitos or get a headache with the heater. I mentioned that to the staff and they said they had to follow a regulation to keep the heater on. Also breakfast time was tough, im not sure if there were 2 hotel guests attending the breakfasts, but it became a problem to fin seat. I was by myself and it was easier, but 3 or motr proplr had to wait longer in the already crowded area.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Peifeng

Liked: Cleanliness, staff & service
Excellent service, particularly Apple at front desk. The facility has issues (toilet did not flush, in-room safe did not work), but staff did try to fix the problems. Convenient location. Good value. Would stay again.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great value, good location. Great price!!
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Rachael

Liked: Cleanliness, staff & service

Great place, a little small

Small room but in a great location. Service was friendly and the amenities worked well.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Yunfeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed 2-night stay and better than expected

Enjoyed our two-night stay and had better experience than I expected based on reviews, which might be due to off season right now. Breakfast space is good, and all staffs were nice and helpful. Definitely I would recommend this hotel.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Sergiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay, a beautiful property, 5 minutes drive from tram station. If you prefer a quiet and beautiful Tuscany villa just outside of Florence, this is the right place! Thank you the hosts for the delicious breakfast!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Hector l

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good.

good value, good location, close to train central, good breakfast.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort

A Quaint Hotel

The hotel is situated on the Grand Canal. It is near the train station. The room was very comfortable. The hotel could use a facelift.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel canal

hotel was in a great area..room was clean and had a mini fridge..breakfast was wonderful..lots to choose from..wifi is only available in the lobby which wasnt that big a deal..the staff were all very friendly..bed was comfy..cool decor
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

Eileen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Personell was very friendly
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to everything you need train 10 mins across the bridge eats down the road ferry 7 mins airport bus 10 water taxi 2 min yes it’s old but so is everything it’s a friendly place staff are very helpful breakfast is good good choice
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Richard

Disliked: Property conditions & facilities
Property needs to be updated. Convenient location with friendly staff. A typical 3 star hotel
Stayed 2 nights in Oct 2023
Verified review

6/10 Okay

Bob

No television working, wifi only worked in lobby. Good breakfast and close to railway. Ok place for the price….
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Ye

Liked: Cleanliness, amenities, property conditions & facilities
Great location in Venice. Close to the train station. The receptionist was friendly but our check in was delayed by the manager. Great breakfast. My room was big and elegant. I loved it.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Evelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the beautiful view I got and the price I paid i truly do think that it’s been one of the best hotel deals ever. 👌
Stayed 1 night in Nov 2023
Verified review

8/10 Good

RAUL

Liked: Cleanliness, staff & service
This is a 3 stars hotel located at good distance of the train station and the center of the city. Facilities need some renovation. Staff is kind. Price was convinient.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

olga

Liked: Cleanliness, staff & service, amenities
Great location along the Grand Canal. Needs rehab of facilities. The air conditioning system did not work
Stayed 1 night in Jun 2024