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Balneo Complex & Spa Aquatonik

4.0 star property

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Photo gallery for Balneo Complex & Spa Aquatonik

An indoor swimming pool with tiled walls and a central island. - Balneo Complex & Spa Aquatonik (Velingrad)
A hotel with multiple balconies, outdoor seating, and a well-lit patio area. - Balneo Complex & Spa Aquatonik (Velingrad)
A hotel corridor with a spa area, including a hot tub and a reception desk. - Balneo Complex & Spa Aquatonik (Velingrad)
An indoor swimming pool with a hot tub, tiled walls, and large windows. - Balneo Complex & Spa Aquatonik (Velingrad)
A spa room with a stone fireplace, lounge chairs, and a large mirror. - Balneo Complex & Spa Aquatonik (Velingrad)
Consider a stay at Balneo Complex & Spa Aquatonik and take advantage of a free breakfast buffet, a poolside bar, and a playground. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a hair salon and a fireplace in the lobby.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

View all photos for Deluxe Double Room

A hotel room with a bed, a floral bedspread, a large abstract painting, a sofa, and a mirror.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

DOUBLE SUPERIOR WITH BALCONY

  • Sleeps 4
  • Free WiFi

DOUBLE SUPERIOR

  • Sleeps 4
  • Free WiFi

Double or Twin STANDARD

  • Sleeps 6
  • Free WiFi

About the neighborhood

Located in Velingrad, Balneo Complex & Spa Aquatonik is near theme parks. Tsepina Fortress is a local landmark, and the area's natural beauty can be seen at Kleptuza and Lake Batak. Spend some time exploring the area's activities, including hot springs. Visit our Velingrad travel guide
Map
Chepino, ul. Nikola Vaptsarov 122, Velingrad, Pazardzhik, 4600

What's nearby

  • A tent with a view of a lake and mountains.
    Lake Batak
    26 min drive - 17.4 miles
  • Kleptuza
    1 min walk - 0.0 miles
  • Velingrad Museum of History
    8 min drive - 3.4 miles
  • Pazardzik Gardens
    55 min drive - 36.0 miles
  • Pazardzhik History Museum
    55 min drive - 36.0 miles

Getting around

  • Plovdiv (PDV-Plodiv Intl.)
    109 min drive

Restaurants

  • Vladi Bar And Grill
    5 min drive
  • Пица Венеция
    5 min drive
  • Tom & Nezzy Restaurant
    3 min drive
  • Алиби (Alibi)
    5 min drive
  • Paradise
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby bar

Things to do

  • 2 indoor pools
  • Children's pool
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Children's pool
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • Gift shop/newsstand
  • Hair salon
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference center

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • Fireplace in lobby
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Balneo Complex & Spa Aquatonik have a pool?

Yes, this property has 2 Indoor pools, an outdoor pool, and a children's pool. Pool access is from 9:00 AM–8:00 PM.

Is Balneo Complex & Spa Aquatonik pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Balneo Complex & Spa Aquatonik?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Balneo Complex & Spa Aquatonik?

Check-out is at noon.

Where is Balneo Complex & Spa Aquatonik located?

Situated in Velingrad, this hotel is steps from Kleptuza and 3.4 mi (5.4 km) from Velingrad Museum of History. Tsepina Fortress and Lake Batak are also within 20 mi (32 km).

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Reviews

Balneo Complex & Spa Aquatonik Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Location

8.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified review

10/10 Excellent

Krasimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and beautiful place to relax
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Adelina

Liked: Cleanliness, amenities, property conditions & facilities
Located near the Kleptuza lake in Velingrad, Bulgaria, this place is perfect to visit with your adult parents - the aqua jets are designed to massage the entire body, and specifically feet, shoulders, and back, parts that need the special mineral water treatment, so the peripheral nerve system is reenergized. The local food is fresh and delicious, and the staff is very friendly.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best SPA

Very good spa center with mineral water in the lovely mountain area of Bulgaria. The hotel facilities are properly sized - you do not have the feeling of overcrowded area. The staff is nice and smiley. Inside the rooms and in the common areas is very clean. We will visit again at first possibility.
Verified review

4/10 Poor

E

Disliked: Property conditions & facilities, room comfort

hotel close to the busy road

terrible location .room are too small for 3 person
Stayed 3 nights in Apr 2018