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Hotel Phoenix

Property class: 3

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Photo gallery for Hotel Phoenix

An outdoor dining area with long tables set for a meal, featuring metal chairs and black table mats. - Hotel Phoenix (Velika Gorica)
A reception area with a blue counter, a staircase, and potted plants. - Hotel Phoenix (Velika Gorica)
An outdoor cafe with tables and chairs, covered by umbrellas, and potted plants. - Hotel Phoenix (Velika Gorica)
A hallway with a carpeted floor, a wooden wardrobe, a bed with a blue cover, and a small table with a plant. - Hotel Phoenix (Velika Gorica)
A staircase with a metal handrail, potted plants, and a painting on the wall. - Hotel Phoenix (Velika Gorica)
At Hotel Phoenix, you can look forward to a terrace, a coffee shop/cafe, and a playground. The on-site restaurant, Phoenix, offers breakfast and lunch. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Comfort Single Room, 1 Twin Bed, Non Smoking, Housekeeping

A hotel room with two beds, a desk, a TV, and a painting on the wall.

Comfort Single Room, 1 Twin Bed, Non Smoking, Housekeeping

  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double or Twin Room, 1 Bedroom, Housekeeping

Premium bedding, memory foam beds, in-room safe, desk

Comfort Double or Twin Room, 1 Bedroom, Housekeeping

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a bed, a desk, a TV, a window with curtains, and a painting on the wall.

Deluxe Double Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Single Room, 1 Twin Bed, Non Smoking, Housekeeping

A hotel room with three beds, a desk, a TV, and a painting on the wall.

Comfort Single Room, 1 Twin Bed, Non Smoking, Housekeeping

  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double or Twin Room, 1 Bedroom, Housekeeping

A hotel room with a large bed, a small table, a sofa, and two paintings on the walls.

Comfort Double or Twin Room, 1 Bedroom, Housekeeping

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Comfort Suite, 2 Bedrooms, Courtyard Area

A hotel room with three beds, a desk, a TV, and a painting on the wall.

Comfort Suite, 2 Bedrooms, Courtyard Area

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a wooden bed, a desk, a TV, a window with curtains, a painting, and a radiator.

Deluxe Double Room, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Non Smoking, Jetted Tub

A hotel room with a wooden bed, a desk, a TV, a window with curtains, a painting, and a radiator.

Deluxe Suite, 2 Bedrooms, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Large Twin Trundle Beds and 2 Large Twin Beds

About the neighborhood

Map
10A Velikogoricka ulica, Velika Gorica, Zagrebacka zupanija, 10419

What's nearby

  • A stadium with a unique design, a river, and a clear blue sky.
    Arena Zagreb
    24 min drive - 14.8 miles
  • Galzenica Gallery
    8 min drive - 4.0 miles
  • Andautonia Archaeological Park
    15 min drive - 9.5 miles
  • Supernova Zagreb - Buzin
    16 min drive - 10.4 miles
  • City Center One East
    21 min drive - 13.4 miles

Restaurants

  • McDonald's
    5 min drive
  • Mon Ami
    4 min drive
  • Phoenix Restoran
    1 min walk
  • Pivnica Turopolje
    5 min drive
  • Caffe Bar Passage
    7 min drive

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Frequently asked questions

Is Hotel Phoenix pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Phoenix?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Phoenix?

Check-out is at 10:00 AM. Late check-out is available for EUR 38 (subject to availability).

Where is Hotel Phoenix located?

Located near the airport, this family-friendly hotel is within 9 mi (15 km) of Galzenica Gallery, Andautonia Archaeological Park, and Stari grad Lukavec. Supernova Zagreb - Buzin and Museum of Contemporary Art are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Phoenix Reviews

7.8

Good

8.6

Cleanliness

6.0

Location

7.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 24 out of 61 reviews
Rating 8 - Good. 19 out of 61 reviews
Rating 6 - Okay. 9 out of 61 reviews
Rating 4 - Poor. 2 out of 61 reviews
Rating 2 - Terrible. 7 out of 61 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent, pleasant, and very helpful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and food was phenomenal
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff, 10 min to the airport. free parking, large rooms, food in the restaurant was great.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice small hotel near the airport, staff was very friendly and the room was perfect !
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Quiet. Nice staff
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was good
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable. The restaurant was closed which was a problem as we arrived around dinner time.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but not great.

Arrived late from airport. Not a welcoming greeting from the security guard who could not even supply some water & ice in the heat. No English and no interest in using google translate to engage. However, rooms are immaculate as is the full property. With a/c and all amenities we needed for an over night. Main staff much more friendly and helpful but I’d still expect more. For example - When I asked for a taxi I was told to call an Uber. On balance, a good hotel if you are looking for somewhere simple and easy on your journey. Note - not as near to the airport as you think.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
nice quite place,rooms and washroom were extremely clean .
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really clean

Really really clean and nice hotel for an affordable price. İt has the best price/performance ratio i have stayed in Croatia
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for an overnight stop prior to going to the airport which is only 10-15 minutes away. Great air conditioning too. It was hot.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The huge and delicious breakfast was a pleasant surprise! Unfortunately, the wifi was very weak - almost to the point of being unusable.
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
The room was sub standard. The place looked very outdated and scary
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was a really great hotel. The room was as advertised and it was very convenient to the airport. Expedia advertised airport shuttle however, the hotel does not offer airport transfer. The staff were absolutely amazing. I emailed to let them know we would be arriving late and they were more than accommodating. I would highly recommend this place if you are looking for a decent location by the airport
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was abandoned.
Stayed 1 night in Feb 2023
Verified review

2/10 Terrible

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Staff rude and slow Bed not comfortable
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was okay except that you said that you have a transport to airport but you didn’t have it I need to pay extra for taxi
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
Someone before us had obviously thrown up in the bathroom and the maids just didn’t clean the toilets well. You could see it on the outside of the toilet bowl. The wifi was super weak. We ended up having to use data on our phones because we couldn’t maintain an internet connection using the Hotel’s WiFi. The grout between the tiles in the shower is dirty. The staff were friendly.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cost-effective accommodation

I arrived very late and checked out very early in the morning due to my flight schedule. Even though I did not have a chance to see any administrative personnel at the hotel, I had no problem getting into my room and checking out in the morning. The night guard was waiting for me to give me the room key, and I did not waste a second getting into my room. Communication was very fast and effective. It is a cost-effective choice to stay one night near Zagreb airport.
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air connection did not work and also was not hot water, could not take shower. We had 1 year baby, was hard.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
My family of five stayed one night in two rooms the evening before our flight. The rooms were clean. A small pull out was in both rooms to accommodate an extra guest. The concierge representative spoke perfect English, was very friendly and was eager to accommodate our requests. We arrived early and got our rooms a couple of hours before check in. The cleaning staff was friendly and accommodating. They have a small restaurant that was open for lunch only. The food looked great. We planned to eat dinner at the hotel but it was closed. Without a car, you have to travel by car, taxi, etc into town to get food, groceries, shopping, etc. as there is nothing around the hotel. It was an overall pleasant stay. Very comfortable. Would recommend to families with small children as well.
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Asansör yok ama temiz otel
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chambre de qualité

2 chambres couplees tres spacieuses ! Propres, eau dans les chambres. Gardien disponible dans la nuit a notre arrivée. Le moins : on nous disait que les chambres navaient pas été payées alors que javais bien effectué auparavant le paiement. Il a fallu retrouver la preuve par la facture et sur le site de la banque...
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Proximité aéroport très bon rapport qualité prix

Rapport qualité prix excellent ! Personnel très gentil. Proximité de l’aéroport, parfait pour l’arrivée ou le départ. C’est un hôtel étape très pratique !
Stayed 1 night in Apr 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
Experiencia desafortunada en check-in, escribimos al hotel comunicando nuestra hora de llegada tardía, no había nadie en recepción y el guardia nos dio una habitación con solo ropa de cama y toallas para 1 persona, cuando éramos 2 personas, no nos ofreció alternativas y la habitación ya estaba abonada mediante el portal de reservas, por lo tanto no pudimos elegir otro hotel. Dormimos como pudimos y no nos devolvieron la diferencia de precio de una habitación doble a una individual. No recomendaría este hotel en absoluto cuando la recepción esté cerrada.
Stayed 1 night in Dec 2023