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Inn at the Quay

Property class: 4

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Photo gallery for Inn at the Quay

A hotel room with a bed, a desk, a chair, a lamp, and a large window with a view of a bridge and river. - Inn at the Quay (New Westminster)
A conference room with a large table, chairs, a vase with flowers, and a view of a cityscape at dusk. - Inn at the Quay (New Westminster)
A woman working at a desk with a laptop, a framed abstract painting, and a view of a river with a bridge. - Inn at the Quay (New Westminster)
A hotel room with a large bed, a chair, a desk, and a view of a body of water through a window. - Inn at the Quay (New Westminster)
A conference room with a large table, chairs, and a view of a body of water through large windows. - Inn at the Quay (New Westminster)
Located close to Douglas College and Holland Park, Inn at the Quay provides a terrace, dry cleaning/laundry services, and a fireplace in the lobby. For some rest and relaxation, visit the sauna. The on-site seafood restaurant, The Boathouse, offers breakfast, brunch, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 King Bed (Quay)

A hotel room with a large bed, a view of the outdoors, a chair, and a lamp.

Room, 1 King Bed (Quay)

9.0 out of 10
Wonderful
(35 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed (Quay)

A hotel room with a large bed, a view of the outdoors, a chair, and a lamp.

Room, 1 Queen Bed (Quay)

9.2 out of 10
Wonderful
(52 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Quay)

A hotel room with a large window, a bed with blue and white bedding, a wall-mounted lamp, and a painting of leaves.

Room, 2 Queen Beds (Quay)

9.2 out of 10
Wonderful
(51 reviews)
  • River view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located on the waterfront, Inn at the Quay is in Quayside, a walkable area in New Westminster with great shopping. Metropolis at Metrotown and Pacific Centre Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Holland Park. Looking to enjoy an event or a game? See what's going on at Pacific Coliseum or Rogers Arena. Discover the area's water adventures with boat tours nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. Guests appreciate the hotel's convenience to public transportation: New Westminster Station is 5 minutes by foot and Columbia Station is 12 minutes. Visit our New Westminster travel guide
Map
900 Quayside Dr, New Westminster, BC, V3M6G1

What's nearby

  • A wooden door with 'Parks Office' sign, surrounded by lush greenery and two purple chairs.
    Queens Park
    19 min walk - 1.0 mile
  • World's Tallest Tin Soldier
    2 min walk - 0.1 miles
  • Douglas College
    4 min walk - 0.3 miles
  • Anvil Centre
    4 min walk - 0.3 miles
  • Columbia Square Plaza
    6 min walk - 0.3 miles

Getting around

  • New Westminster Station
    5 min walk
  • Coquitlam Central Station
    16 min drive
  • Vancouver Intl. Airport (YVR)
    35 min drive

Restaurants

  • Starbucks
    5 min walk
  • Tim Hortons
    5 min walk
  • Togo Sushi
    4 min walk
  • Cockney Kings Fish & Chips
    5 min walk
  • Donair Dude
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 17 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 17.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Inn at the Quay pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for CAD 17.00 per day.

What time is check-in at Inn at the Quay?

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Inn at the Quay?

Check-out is at 11 AM.

Where is Inn at the Quay located?

Located in Quayside, this hotel is 0.3 mi (0.5 km) from Douglas College and within 6 mi (10 km) of Holland Park and Metropolis at Metrotown. Burnaby Hospital and Simon Fraser University are also within 9 mi (15 km). New Westminster Station is only a 5-minute walk and Columbia Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Inn at the Quay Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 689 out of 1022 reviews
Rating 8 - Good. 236 out of 1022 reviews
Rating 6 - Okay. 64 out of 1022 reviews
Rating 4 - Poor. 20 out of 1022 reviews
Rating 2 - Terrible. 13 out of 1022 reviews

Reviews

Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with river view , comfortable and easy
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Blaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful waterfront, convenient transit across the street, and lots of eateries nearby.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location was perfect for our needs. It was clean and well maintained. The staff was helpful and everything we needed was close by.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Location works out well for us...one the riverfront so nice for walking, adjacent to the New Westminster Skytrain station so accessible to/from Vancouver. Free parking appreciated as are the good beds.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Throughly enjoyed our short two night stay. The Boathouse restaurant was excellent. The hotel and room immaculate and our view simply lovely. Walking along the Quay boardwalk was quite enjoyable.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very very nice and helpful Balcony wonderful view Clean and pleasant Extremely nice peasant with our stay
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Mohammad Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well decorated, spacious and clean room. Very hospitable staff, and a great location with Fraser river views. Definitely will come back.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walking distance to most areas. Clean rooms and dog friendly hotel.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is the perfect location. beautiful view and lots to do around the hotel. many amazing restaurants. we loved it.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff , very clean facilities. Many good restaurants near by, nice boardwalk along the river. Views from our room were beautiful!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, central location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in idyllic location on the boardwalk. Staff were welcoming and very helpful. Enjoyed a delicious meal at the Boathouse Restaurant and ended the evening with drinks on the balcony overlooking the river.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Georgette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is absolutely gorgeous with a boardwalk and gorgeous flowers and the Fraser River view is amazing! I will recommend it☺️👍❤️
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view! Thank you!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from our room were wonderful. I was pleased that I could check in early. The room was spacious and clean.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable rooms with nice view of the river. No concerns at all
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Adeana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and as described. Staff were helping getting me an affordable upgrade as I ended up needing more room. Quiet and well maintained.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were kind and helpful! Our room was very clean! Would stay here again!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect. Close to a good variety of restaurants and the Sky Train meaning we were able to explore Vancouver at our leisure and with ease. Nice touches included a welcoming pack and sweets when leaving. The staff were friendly and helpful when needed. I would highly recommend.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a great location, close to lots of restaurants and stores. Close to Sky Train for travel. Room was kept clean and refreshed everyday. Comfortable beds. They were also dog friendly which made our stay more pleasant.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Ma elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view from our deck , hotel looks old but very clean .. staff are friendly ..too bad didn't stay long coz we just slept late and checked out so early ,,but surely we will be back 😍
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly helpful staff. Comfortable rooms and quick service. One elevator was out of service but didn’t have to wait long for the other. Would gladly stay again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the balcony with the view of the water. Paid parking is conveniently located underground (wish it was free). I wish there was a microwave in the room but was able to access a microwave in the main lobby. Staff was friendly. Had a romantic walk on the boardwalk which is right outside the hotel. Loved the coffee shop right outside the lobby doors.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

FABRICIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, the ladies in the front desk let us check in early which was superb after an overnight flight, property location is great in New Westminster lots of dining options, nice view from the room. Would definitely recommend
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2026