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Inn at the Quay

4.0 star property
Riverwalk hotel with a fitness center and a sauna

Choose dates to view prices

Experience the tranquil atmosphere of Inn at the Quay, where you can unwind by the fireplace in the lobby or relax with a sauna session. Enjoy breakfast, brunch, lunch, or dinner at The Boathouse seafood restaurant and take advantage of amenities like a gym and bar. Guests rave about helpful staff and proximity to shopping.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Parking available
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 King Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Quay)

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Rainfall showerhead
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed (Quay)

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Rainfall showerhead
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay) | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds (Quay)

9.4 out of 10
Exceptional
(36 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hair dryer
Rainfall showerhead
Bathrobes
  • River view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
900 Quayside Dr, New Westminster, BC, V3M6G1

What's nearby

  • Landmark Cinemas New Westminster - 1 min walk - 0.1 miles
  • River Market - 2 min walk - 0.1 miles
  • Douglas College - 4 min walk - 0.3 miles
  • Columbia Square Plaza - 6 min walk - 0.3 miles
  • Royal City Centre Shopping Mall - 3 min drive - 1.2 miles

Getting around

  • New Westminster Station - 5 min walk
  • Coquitlam Central Station - 16 min drive
  • Vancouver Intl. Airport (YVR) - 30 min drive

Restaurants

  • ‪Big Way Hot Pot 大味·锅物料理 - ‬4 min walk
  • ‪The Spud Shack Fry Co. - ‬4 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪The Old Spaghetti Factory - ‬5 min walk
  • ‪Quesada Burritos & Tacos - ‬4 min walk

About this property

Inn at the Quay

Hotel near Douglas College
Located close to Holland Park, Inn at the Quay provides a terrace, dry cleaning/laundry services, and a fireplace in the lobby. For some rest and relaxation, visit the sauna. The on-site seafood restaurant, The Boathouse, offers breakfast, brunch, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks like:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Luggage storage, a banquet hall, and free newspapers
  • Smoke-free premises, meeting rooms, and a vending machine
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 126 rooms feature comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and shower/tub combinations
  • 55-inch LCD TVs with cable channels
  • Balconies, refrigerators, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Frequently asked questions

Is Inn at the Quay pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for CAD 15.00 per day.

What time is check-in at Inn at the Quay?

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Inn at the Quay?

Check-out is at 11 AM.

Where is Inn at the Quay located?

Situated on the riverwalk, this hotel is 0.3 mi (0.5 km) from Douglas College and within 6 mi (10 km) of Metropolis at Metrotown and Holland Park. Simon Fraser University and Burnaby Hospital are also within 9 mi (15 km). New Westminster Station is only a 5-minute walk and Columbia Station is 12 minutes.

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Reviews

Inn at the Quay Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 643 out of 1010 reviews
Rating 8 - Good. 261 out of 1010 reviews
Rating 6 - Okay. 68 out of 1010 reviews
Rating 4 - Poor. 22 out of 1010 reviews
Rating 2 - Terrible. 16 out of 1010 reviews

Reviews

10/10 Excellent

linda

Liked: Cleanliness, amenities, property conditions & facilities
Awesome views, clean and friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Ron D

Liked: Cleanliness, amenities, property conditions & facilities
Great location, loved the view of the Fraser River, clean, helpful staff, near all amenities.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mary Ellen

Liked: Cleanliness
Great hotel staff and service. Perfect location and river views. Balcony and room were really comfortable.
Stayed 2 nights in Nov 2025

8/10 Good

Maryanne

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view of the river, clean room, friendly and kind staff, shopping and restaurants, dos and esthetics all in a few steps!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities
Clean, fairly new, great views
Stayed 3 nights in Oct 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful stay. The rooms are bright and the view was beautiful. All the staff we met whether at the front desk or throughout the hotel in passing are friendly
Stayed 3 nights in Oct 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in an area walkable to restaurants.
Stayed 4 nights in Aug 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet rooms, comfy beds.
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, comfy beds, very nice staff, and they accommodated our super late check-in without any issues. Would love to stay there again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every room faces the river.
Stayed 2 nights in Aug 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Very much enjoyed my stay!
Stayed 6 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Views were great. Parking was easy and restaurants nearby were delicious.
Stayed 1 night in Sep 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin process, friendly staff, clean and safe for solo travelers.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cara

Liked: Amenities
We really love the location and the room was perfect with a beautiful view of the river!
Stayed 2 nights in Aug 2025

10/10 Excellent

ozhen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good area
Stayed 1 night in Aug 2025

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed and furnishings, and fantastic location and staff!
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Good restaurants nearby
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay by the water.
Stayed 5 nights in Jun 2025

10/10 Excellent

Brennen

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel service was absolutely lovely.
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Aug 2025

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
First time I’ve stayed at the Quay despite living in new west and then area for 0ver 40 years. Disappointed I haven’t stayed here sooner and will definitely be back
Stayed 1 night in Sep 2025

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my trip there. We don’t live very far away, but the view out my window was insane. We stayed on the Quay side and had a balcony, and it’s quite surreal to be lying in your bed and watch a boat go by. I will 100% be back… I didn’t really give a rating for the free breakfast because there wasn’t one and the picture of the room has my blanket blankets on the bed. But it was very clean, right beside the market, convenient parking at a really cheap rate for the area, and the staff was amazing and we had a great time
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
River front. Beautiful balcony views.
Stayed 1 night in Oct 2025

10/10 Excellent

Gagandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Jun 2025
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