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Best Western Plus Burnaby Hotel

Property class: 2.5

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Photo gallery for Best Western Plus Burnaby Hotel

A spacious lobby with a sofa, chairs, a coffee table, a fireplace, and a TV mounted on the wall. - Best Western Plus Burnaby Hotel (Burnaby)
A hotel entrance with a Best Western PLUS sign, a covered walkway, and a parking area. - Best Western Plus Burnaby Hotel (Burnaby)
A modern hotel room with a bed, a dining area, a kitchen, and a TV. - Best Western Plus Burnaby Hotel (Burnaby)
A spacious lobby with sofas, a coffee table, a flat-screen TV, and a dining area with chairs. - Best Western Plus Burnaby Hotel (Burnaby)
A modern reception area with a counter, seating, and large windows. - Best Western Plus Burnaby Hotel (Burnaby)
Metropolis at Metrotown is located near Best Western Plus Burnaby Hotel, which provides a free breakfast buffet, dry cleaning/laundry services, and a fireplace in the lobby. The on-site restaurant, Jin Jiang Shanghai, offers lunch and dinner. In addition to a gym and a business center, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

A modern apartment with a dining area, kitchen, and a large window offering a view of trees.

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.8 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

A modern hotel room with a bed, a dining area, a kitchen, and a TV.

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Queen Room with Sofabed

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

A neatly made bed with white linens, two bedside tables with lamps, a large mirror, and a window with a view of greenery.

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

A hotel room with a bed, sofa, coffee table, and a desk with a chair.

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.2 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a framed picture on the wall, and a wooden headboard.

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a window, and a wall-mounted heater.

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(83 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A neatly made bed with a white bedspread, two bedside lamps, a framed picture on the wall, and a window with a view of the outside.

Standard Room, 1 Queen Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

2 Queen Beds, Non-Smoking, Work Desk, in-Room Safe, Mini Fridge

  • Sleeps 4
  • 2 Queen Beds

Accessible-1 Queen,Mobility Accessible,Bathtub,Work Desk,in-Room Safe,Mini Fridge,Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

In the city center and near a metro station, Best Western Plus Burnaby Hotel is in a walkable area with great shopping. Metropolis at Metrotown and Robson Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park and English Bay Beach. Check out an event or a game at Rogers Arena, and consider making time for Science World, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's convenience to public transportation: Royal Oak Station is 10 minutes by foot. Visit our Burnaby travel guide
Map
5411 Kingsway, Burnaby, BC, V5H2G1

What's nearby

  • A modern building with a glass facade, a fountain, and a tall structure with a flag.
    Metropolis at Metrotown
    9 min walk - 0.5 miles
  • A lake with cherry blossoms in full bloom, surrounded by green trees and a clear blue sky.
    Central Park
    5 min drive - 1.4 miles
  • A lake with ducks, surrounded by trees and a city skyline in the background.
    Deer Lake
    8 min drive - 1.0 mile
  • Deer Lake Park
    12 min walk - 0.7 miles
  • Crystal Mall
    19 min walk - 1.0 mile

Getting around

  • Royal Oak Station
    10 min walk
  • Vancouver Rocky Mountaineer Station
    15 min drive
  • Vancouver Intl. Airport (YVR)
    33 min drive

Restaurants

  • Kiku Sushi
    9 min walk
  • The Meat Up Bbq Burnaby
    6 min walk
  • Denny's
    4 min walk
  • GAON
    4 min walk
  • Great Bear Pub
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Jin Jiang Shanghai

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (175 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Double-glazed windows
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 25
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 20 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 15 to September 15
Pool access available from 10:00 AM to 8:00 PM

Frequently asked questions

Does Best Western Plus Burnaby Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–8:00 PM. The pool is closed seasonally each year from September 20 to May 25.

Is Best Western Plus Burnaby Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 20 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Burnaby Hotel?

Check-in start time: 4 PM; Check-in end time: midnight. Early check-in is available for a fee of CAD 25 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Plus Burnaby Hotel?

Check-out is at 11 AM. Late check-out is available for CAD 25 (subject to availability).

Where is Best Western Plus Burnaby Hotel located?

Located in the heart of Burnaby, this hotel is within 1 mi (2 km) of Metropolis at Metrotown, Crystal Mall, and Deer Lake. Central Park and British Columbia Institute of Technology are also within 2 mi (3 km). Royal Oak Station is 10 minutes by foot and Metrotown Station is 20 minutes.

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Reviews

Best Western Plus Burnaby Hotel Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Amenities

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 741 out of 1423 reviews
Rating 8 - Good. 402 out of 1423 reviews
Rating 6 - Okay. 186 out of 1423 reviews
Rating 4 - Poor. 50 out of 1423 reviews
Rating 2 - Terrible. 44 out of 1423 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and nice place to stay.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and comfortable, staff were very kind!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet location, large and very comfortable room. Close to sky train and a short walk to Metrotown. Loved our time here. Breakfast was good and staff very kind
Stayed 8 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay. The location was perfect for us.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and the staff was very helpful. Breakfast was good
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and customer service. Nicely updated rooms.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, accessible location. Excellent complimentary breakfast, friendly staff
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful,we needed some stuff and they delivered it to our room with a smile.great service
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleam room, staff were nice, pool was good
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice. Room was nice and clean. There’s a really nice mall nearby!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay good location great staff amd good price for Vancouver
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking distance to Royal Oak skytrain station for an event. Great updated rooms with comfortable beds and include a mini fridge and microwave. We stay here every time we're in town for a concert.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gourmet on site breakfast saves so much time. Clean rooms, friendly staff. I highly recommend staying at this place. Near by market
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, staff helpful
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big parking lot, swimming pool, 10min from Metrotown.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were extremely helpful and friendly. The location of the hotel was excellent and close to the points of interest.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, clean and pleasant. Staff was helpful as well
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Friendly staff. Comfortable. Gourmet on site breakfast that saves so much time. I highly recommend staying at thus place
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, central in Burnaby. Breakfast was just okay. Staff were friendly.
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
My two night stay was generally ok, the staff did all they could to support the issues of noise from other guests.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice, clean and comfortable. It was also very quiet. Staff were very nice.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and excellent breakfast. Something for everyone
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Free breakfast was a better one I've had
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast, both in terms of the choices/options and how logically it was laid out, with a huge dining room so it never felt over-crowded.
Stayed 4 nights in Jul 2026