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Quality Inn & Suites New Hartford - Utica

Property class: 2.5

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Photo gallery for Quality Inn & Suites New Hartford - Utica

A hotel room with two beds, a large artwork on the wall, a bedside lamp, and a window with curtains. - Quality Inn & Suites New Hartford - Utica (New Hartford)
A modern kitchen with grey cabinets, a flat-screen TV, a coffee machine, and a bread display. - Quality Inn & Suites New Hartford - Utica (New Hartford)
A compact living space with a kitchenette, including a microwave and a refrigerator. There is a flat-screen TV mounted on the wall, a small table, and a sofa. - Quality Inn & Suites New Hartford - Utica (New Hartford)
A hallway with framed artwork on the walls, a caution sign on the floor, and a bench in the corner. - Quality Inn & Suites New Hartford - Utica (New Hartford)
A modern living room with a dark blue sofa, a wooden coffee table, and a flat-screen TV mounted on the wall. - Quality Inn & Suites New Hartford - Utica (New Hartford)
You can look forward to free continental breakfast, a garden, and laundry facilities at Quality Inn & Suites New Hartford - Utica. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a microwave, a TV, and a large window with curtains.

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, and a wooden headboard.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(62 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

A hotel room with a large bed, a desk, and a television.

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a bed, bedside tables, a desk, a television, and a refrigerator.

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

New Hartford is home to Quality Inn & Suites New Hartford - Utica. Oneida County Historical Society and Stanley Theater are local landmarks, and some of the area's activities can be experienced at Utica Tennis Center and Saranac Brewery. Looking to enjoy an event or a game while in town? See what's going on at New Hartford Recreation Center, or consider a night out at Accelerate Sports. Visit our New Hartford travel guide
Map
141 New Hartford St, New Hartford, NY, 13413

What's nearby

  • New Hartford Recreation Center
    2 min drive - 1.1 miles
  • Utica College
    3 min drive - 1.8 miles
  • Saranac Brewery
    8 min drive - 3.9 miles
  • Stanley Theater
    9 min drive - 4.1 miles
  • Turning Stone Casino
    25 min drive - 23.6 miles

Getting around

  • Utica Station
    9 min drive
  • Rome, NY (RME-Griffiss Intl.)
    20 min drive

Restaurants

  • 7 Brew Coffee
    3 min drive
  • Dunkin'
    3 min drive
  • Panera Bread
    3 min drive
  • One Genny
    3 min drive
  • Chipotle Mexican Grill
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Renovated entire property - August 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Is Quality Inn & Suites New Hartford - Utica pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 35.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites New Hartford - Utica?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Quality Inn & Suites New Hartford - Utica?

Check-out is at 11:00 AM.

Where is Quality Inn & Suites New Hartford - Utica located?

Situated in New Hartford, this hotel is within 3 mi (5 km) of Utica College, Charles A Gaetano Stadium, and Sangertown Square. New Hartford Recreation Center and Sherrill Brook Dog Run are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn & Suites New Hartford - Utica Reviews

7.4

Good

7.6

Cleanliness

7.2

Amenities

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 361 out of 1002 reviews
Rating 8 - Good. 262 out of 1002 reviews
Rating 6 - Okay. 184 out of 1002 reviews
Rating 4 - Poor. 98 out of 1002 reviews
Rating 2 - Terrible. 97 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff friendly, property clean, Breakfast good
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room & staff is super nice
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff very polite & clean hotel
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer support is excellent . Rooms are clean . I would stay here again and again .
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each staff member is friendly and accommodating. The bed linens and bath towels were soft and absorptive. Having traveled through many hotels, I highly recommended a stay at this location.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management is phenomenal hotel is very quiet staff very polite and helpful enjoy
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Old place but really nice staff. Good stay for my travels
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large and clean room, good breakfast, large parking lot, great staff.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay. Friendly staff.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and nice beds. We were on the 4th floor and on a Saturday night and it got a little loud with loud cars racing, but for that area of downtown it's normal. The bartender and waitress were absolutely fantastic. We'd go back just to talk with them again.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities recently upgraged. Room perfect, bed great. Breakfast servicable. All in all great stay.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The stay was good looks partially remodeled. Overall a good stay not many amenities breakfast was underwhelming but is included.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. It would have been nice if there was either extra toilet paper in the room or a full roll when arriving because the room had very little toilet paper but other than that it was good
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had 2 rooms for a few days in October 2026. Bed was very comfortable and rooms were clean and comfortable. Everything worked as it should. Used the guest laundry as well. All the machines worked well and were Reasonable. Breakfast was ok had some sausage and powdered eggs for protein and coffee was there all day. Would stay here again.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable property! Convenient location and close to restaurants and shopping. Breakfast was good too!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff professional and courteous
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. It was reasonably priced. Service good. Excellent breakfast. Room clean, beds comfortable.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good value, room was updated and clean, exercise room had some broken equipment, staff was friendly and professional and helpful, coffee could be better but it’s nice there’s some breakfast options. I’m happy I stayed here as it was good for the price and would recommend them.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Breakfast adequate. Pleasant staff. Close to shopping.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

The front desk personnel at checkout was friendly and incredibly helpful, which was a different experience than we experienced at the front desk the night before. There was an unpleasant odor in the room and the dispenser over the toilet was dirty. The bed appeared clean and was comfortable. The towels were clean also.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room / staff great/ breakfast good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room , staff are so kind I enjoyed my time there
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We satisfied the room and services with good price.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Rooms were clean. Staff friendly. But as a single woman traveling alone, I felt unsafe due to the people hanging in the parking lot outside my window and the surrounding area was sketchy. I had to call the police twice… and I normally don’t do that. Playing loud music, honking their horns… it was obnoxious. I feel bad saying this as the people running the hotel seemed pleasant and hardworking.
Stayed 1 night in Sep 2026