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Candlewood Suites Tyler by IHG

Property class: 2.5

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Photo gallery for Candlewood Suites Tyler by IHG

A modern kitchen with dark cabinetry, a large island, and a dining area with a round table and chairs. - Candlewood Suites Tyler by IHG (Tyler)
A hotel with a prominent "CANDLEWOOD" sign, a flagpole, and well-maintained landscaping. - Candlewood Suites Tyler by IHG (Tyler)
A hotel room with a bed, a desk, a chair, a television, and a window with curtains. - Candlewood Suites Tyler by IHG (Tyler)
A hotel room with a brown sofa, a gray armchair, a dining area with a table and chairs, a kitchen with dark cabinets and a microwave, and a framed picture on the wall. - Candlewood Suites Tyler by IHG (Tyler)
A covered patio with a round table and chairs, large windows with views of trees, and a ceiling fan. - Candlewood Suites Tyler by IHG (Tyler)
Dry cleaning/laundry services, a 24-hour gym, and conference space are just a few of the amenities provided at Candlewood Suites Tyler by IHG. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio Suite, 2 Double Beds

A hotel room with a bed, a bedside table with a lamp, a phone, and a digital clock.

Studio Suite, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Studio Suite

A hotel room with a bed, a bedside table with a lamp, a phone, and a digital clock.

Studio Suite

7.4 out of 10
Good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a brown sofa, a gray armchair, a dining area with a table and chairs, a kitchen with dark cabinets and a microwave, and a framed picture on the wall.

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a dark wood desk, a flat-screen TV, a dining table with two chairs, a patterned carpet, and a door with a white frame.

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed

A hotel room with a bed, a chair, a nightstand, a lamp, a framed picture, and a bathroom visible through an open door.

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

A hotel room with a brown sofa, a gray armchair, a dining area with a table and chairs, a kitchen with dark cabinets and a microwave, and a framed picture on the wall.

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Tyler, Candlewood Suites Tyler by IHG is in the city center. Kiepersol Estates Winery and Faulkner Tennis Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Rose Rudman Park and Faulkner Park. Children’s Park of Tyler and Center for Earth and Space Science Education are also worth visiting. Visit our Tyler travel guide
Map
315 E Rieck Rd, Tyler, TX, 75703

What's nearby

  • Two vibrant yellow and blue macaws perched on a branch.
    Caldwell Zoo
    13 min drive - 9.9 miles
  • Broadway Square Mall
    15 min walk - 0.8 miles
  • Rose Rudman Park
    17 min walk - 0.9 miles
  • University of Texas at Tyler
    8 min drive - 4.6 miles
  • Tyler Junior College
    12 min drive - 5.1 miles

Getting around

  • Tyler, TX (TYR-Pounds Regional)
    20 min drive

Restaurants

  • Raising Cane's Chicken Fingers
    2 min drive
  • 7-Eleven
    2 min drive
  • Torchy's Tacos
    2 min drive
  • Chuy's
    14 min walk
  • McDonald's
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Business services

  • 291 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 70 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Candlewood Suites Tyler by IHG pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 70 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Candlewood Suites Tyler by IHG?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites Tyler by IHG?

Check-out is at noon.

Where is Candlewood Suites Tyler by IHG located?

Located in the heart of Tyler, this hotel is within 1 mi (2 km) of Broadway Square Mall and Rose Rudman Park. CHRISTUS Mother Frances Hospital - South Tyler and Kiepersol Estates Winery are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Candlewood Suites Tyler by IHG Reviews

8.4

Very Good

8.6

Cleanliness

9.2

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 140 out of 282 reviews
Rating 8 - Good. 81 out of 282 reviews
Rating 6 - Okay. 29 out of 282 reviews
Rating 4 - Poor. 15 out of 282 reviews
Rating 2 - Terrible. 17 out of 282 reviews

Reviews

Verified review

10/10 Excellent

laura

Liked: Cleanliness, amenities, property conditions & facilities
Manager and staff are very friendly and welcoming. Not our first stay and will stay again. Very quiet and peaceful. Also, very safe feeling.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Elissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff. Was only there for 2 nights but was a great experience.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was friendly and extremely accommodating. Plenty of dining options very close by. Also a lovely park and walking trail close.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Brandon

Very great place to be they treat you like family
Stayed 14 nights in Nov 2024
Verified review

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Excellent pet-friendly accommodation. Very clean and comfortable. Will definitely return.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful place great staff willing to work with you no matter what I love it here will recommend for anyone to stay
Stayed 7 nights in May 2024
Verified review

6/10 Okay

Raven

Liked: Cleanliness, amenities
Disliked: Staff & service
The 1st night Jasmine was the absolute best but the next morning Gina was very rude and she is the reason we will never book there again. I completely understand people have bad days but you don’t stare at your guest and act like you do not see them. If I’m going to spend money for the weekend I will be going to a place with great customer service.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

I loved the kitchen with full sized refrigerator and freezer and ice maker. Bed was very comfortable. Will use again and look for same setup in other cities
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very informative and helpful. Easy check in and check out process. Great neighbor and near our activities.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Natarsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Nice and very convenient for me to prepare food while I was there
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Stacey

Liked: Staff & service, room comfort
Disliked: Cleanliness
I am usually pleased with Candlewood Suites . Very spacious and comfortable . The bathroom could have been cleaned better but overall a great value . Bed are very comfortable
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, room comfort
The clerk that check this and was very friendly, helpful and accommodating. He even made sure that he had a couple of treats for our dogs. There is a bulb burned out and a lamp by the bed, and no paper filters for the coffee maker.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was nice and the nice lady with the dreads that checked me in was amazing. Only downfall was that the TV didn't work but that didn't bother me.
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Leisa

Liked: Cleanliness, staff & service
Room was clean, amenities were fair, bed was comfortable. The card readers to gain access to the building and the room did not work very well. I probably wouldn't stay here again, but it was ok for 1 night. It was definitely over priced.
Stayed 1 night in May 2024
Verified review

8/10 Good

Laurenn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We expected a continental breakfast based on other stays which was our mistake but still disappointing. We did not realize that as a long term stay, there was no continental breakfast offered. Otherwise it was clean and nice.
Stayed 3 nights in May 2024
Verified review

6/10 Okay

SUE

I booked this room through Expedia for one night and through the company page for the first night. The assistant at the desk told me they didn’t have rooms available, even though his website allowed me to book a room. He eventually called someone and found that they had a room available. It took 40 minutes after midnight to get to my bed. I slept good once I got to my room, and it was comfortable but it would be nice if staff were familiar with the property and availability. He also would not allow me to leave my things for my second night stay that was booked through Expedia. I had to check completely out, put my things in my car and re-check in later that day.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man who registered us was very nice and friendly. Not our first time to stay and will return.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the room size and all the amenities and it was convenient for shopping etc.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in May 2024
Verified review

8/10 Good

Shelby

Liked: Staff & service
It was a last min decision to stay fit baseball tournament and it wasn’t bad but wasn’t 5 star by any means
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and efficient. Will stay again
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean. Great place to stay.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and would love to come back.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from home.
Stayed 3 nights in Mar 2025