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ES Design Hotel

Property class: 4

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Photo gallery for ES Design Hotel

A person in a swimming pool with a clear view of the pool's edge and surrounding area. - ES Design Hotel (Tuxtla Gutierrez)
A modern hotel with a white facade, large glass windows, and a red accent wall. - ES Design Hotel (Tuxtla Gutierrez)
A dining area with round tables, black chairs, and blue glassware. - ES Design Hotel (Tuxtla Gutierrez)
A modern hotel exterior with a clear sky and a logo reading "ES DESIGN HOTEL". - ES Design Hotel (Tuxtla Gutierrez)
A hotel entrance with a red door and the logo 'es DESIGN HOTEL' on it. - ES Design Hotel (Tuxtla Gutierrez)
Located close to Plaza Crystal Shopping Mall and Joyyo Mayu Park, ES Design Hotel provides an adjacent golf course, a terrace, and a garden. Treat yourself to spa services, such as aromatherapy, a body treatment, or a hot stone massage. The on-site international cuisine restaurant, Aquí ES, offers breakfast, brunch, lunch, light fare, and kids' meals. Guests can also expect to find dry cleaning/laundry services, a bar and a 24-hour gym.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 Double Bed

A bed with a black headboard, white pillows, and a black throw blanket.

Deluxe Room, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Room

A bedroom with a bed, a red chair, a red rug, and a wall-mounted lamp.

Master Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

A bed with patterned pillows, a bedside table with a phone and a vase of flowers, and a wall with a decorative pattern.

Premium Room

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Jetted Tub

A neatly made bed with a patterned bedspread and pillows, a bedside table with a lamp, and a wall with a logo.

Premium Room, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Two beds with black headboards, each with a white mattress and red and black pillows. There is a small red side table with a phone and a tissue box.

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Plan de Ayala, a neighborhood in Tuxtla Gutierrez, ES Design Hotel is in the suburbs and next to a golf course. Plaza Crystal Shopping Mall and Plaza las Americas Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cana Hueca Park and Joyyo Mayu Park. Galerias Bonampak and Museo de la Marimba are two other places to visit that come recommended. Visit our Tuxtla Gutierrez travel guide
Map
Calle Rizo de Oro #25, Colonia Plan de Ayala, Tuxtla Gutierrez, CHIS, 29020

What's nearby

  • Plaza Ambar
    6 min drive - 1.4 miles
  • Plaza Crystal Shopping Mall
    13 min drive - 3.4 miles
  • Cana Hueca Park
    15 min drive - 5.0 miles
  • Plaza las Americas Shopping Mall
    15 min drive - 7.7 miles
  • Galerias Bonampak
    18 min drive - 4.7 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ)
    54 min drive

Restaurants

  • Comida Italiana e Internacional De David y Simona
    16 min walk
  • Salon Los Alcatraces
    17 min walk
  • B5SO música y bar
    17 min walk
  • Gorditas Don Rafita
    7 min walk
  • Cockteleria y Marisqueria San Sebastian
    9 min walk

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Property amenities

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 20 m
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 150 for adults and MXN 110 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aquí ES

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 34-inch LCD TV with satellite premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per night

Welcoming dogs and cats only

3 total pets

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 for adults and MXN 110 for children
  • Pet fee: MXN 350 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
The seasonal pool will be open from January to December
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does ES Design Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is ES Design Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 3 total). There's a fee of MXN 350 per pet, per night.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at ES Design Hotel?

Check-in end time: anytime.

What time is check-out at ES Design Hotel?

Check-out is at 1 PM.

Does ES Design Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is ES Design Hotel located?

Located in Plan de Ayala, this luxury hotel is within 6 mi (10 km) of Plaza Crystal Shopping Mall, Cana Hueca Park, and Joyyo Mayu Park. Plaza las Americas Shopping Mall and Galerias Bonampak are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ES Design Hotel Reviews

7.8

Good

9.0

Cleanliness

8.2

Location

8.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 6 out of 15 reviews
Rating 8 - Good. 4 out of 15 reviews
Rating 6 - Okay. 3 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

Reviews

Verified review

6/10 Okay

georgina

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel muy bonito,habitaciones un poco reducidas, el agua caliente no salio en la noche y por la mañana mucho ruido de los trabajadores que hablan. La cama super comoda. Y buen concepto y muy amables
Stayed 1 night in Dec 2018
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

Hotel sin servicios.

El hotel se encuentra alejado del centro, no hay servicio de transporte en el hotel y los taxis tardan en llegar mas de 50 min en domingo. No tienen agua caliente en la regadera y tampoco tienen servicio de restaurante aunque dicen en la página que si. Sus almohadas son muy malas. La decoración del hotel si esta padre pero es lo único.
Stayed 2 nights in Aug 2018
Verified review

10/10 Excellent

Belgica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso

Bien muy bonito agradable las camas confortables y cómodas la la alaberca hermosa todos los detalles muy bonitos.
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No alcanzamos el restaurante para la cena porque cierra un poco temprano y la ducha casi no tiene agua caliente, en general es una buena estancia considerando esos pequeños detalles Y la imagen y diseño es muy bueno
Verified review

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities

GREAT breakfast, small rooms.

Rooms were rather small, but a nice place to stay if you are on the road headed south to Guatemala. Be prepared if you bring a pet to pay 300 pesos extra. The Restaurant is Totally GREAT. Awesome, black and white themes are dull, I think in Tuxtla Gutierrez with the Zoque Indians, Chamula they could bring in color, and lift the ambience to COLOR splahs.
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's a nice and comfortable Hotel

The staff is very friendly, hotel is really nice and clean it has a pool and a gym, they give us a chocolate bar for each person in the room and a water everyday, convenience store on the corner as well gas station, in a few restaurant on the area.
Stayed 6 nights in Jan 2018
Verified review

8/10 Good

Paloma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ES DESIGN HOTEL

Es una excelente opción de hospedaje en Tuxtla. El hotel es muy lindo y cómodo en general... el servicio es bueno y la comida excelente. Tienen detalles a mejorar como el servicio del restaurante, es muy lento y aunque la comida vale la pena, prefieres comer fuera del hotel. Les recomiendo poner calefacción en la alberca porque es helada y no puede usarse.
Stayed 5 nights in Dec 2017
Verified review

8/10 Good

OCTAVIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es hotel excelente solo una cosa que la habitación demasiado pequeña solo la cama y baño muy pequeño lo demás muy Bien ropa de cama excelente para un sueño reparador la cama muy cómoda
Stayed 1 night in Aug 2017
Verified review

10/10 Excellent

alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal para un fin de semana

Excelente, te reciben con un cocktel de bienvenida en el cuarto, posteriormente te llevan unos bocadillos ;) el lugar es tranquilo y relajante , súper nice
Stayed 1 night in Sep 2017
Verified review

2/10 Terrible

Aldrin

Disliked: Staff & service, property conditions & facilities, room comfort

Don't let the pictures fool you!

I was really excited to book ES Design Hotel, as the pictures were incredible, I booked a premium room with jet tub since it was to be our last stop of touring Chiapas. I booked it as a surprise for my fiancé, since we both like to do extreme sport activities I knew we would both be dead tired, so I wanted her to be able to relax in a jet stream tub with some candle light. Upon our arrival we decided to go for a swim, I called the front desk to make sure there were towels by the pool I was informed that there were, we got to pool and there was only one towel we looked around to find someone who could help us And the hotel was deserted, needless to say we decided to go back to our room and change for dinner, at least we had the tub for later. When we returned from dinner my fiancée decided to take a shower so that she could later start the tub, well during her shower the bathroom flooded as well as the whole room, everything that was on the floor was soaked as well as our luggage this was due to lack of a shower curtain and poor allocation of the bathroom rug. she tired to make the best of it and start the tub Needless to say all the candles were used and the tub stopper did not work, by this time I was furious, I immediately went downstairs and they offered to down grade me! Instead of apologizing or trying to improve my stay, they offered to down grade me at almost mid night. Horrible stay, will not recommend this hotel to anyone, no wonder we were the only guest there!
Verified review

6/10 Okay

G Moscoso

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel agradable y moderno

Las instalaciones del hotel son modernas, con buen gusto, sin embargo el personal de recepción que nos atendió a nuestra llegada, muy desaliñado, no tenían las tarjetas de registro listas. La habitación muy cómoda, excelente cama y almohadas, pero el sistema de televisión satelital no funcionaba correctamente y le faltaba mantenimiento a la regadera. Por la mañana el ruido de los niños en la alberca, parecía que los teníamos dentro de la habitación.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comodidad, ubicación,personal, alimentos. todo excelente
Verified review

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Four Seasons service! Wonderful!

The service is phenomenal. It is absolutely great service; like the Four Seasons. I am an avid traveler and have seen the best and worst of hotels. The only con is not having a heated pool. Other than that; outstanding.
Verified review

8/10 Good

Jary

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2017
Verified review

8/10 Good

Víctor hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort