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Zamas Hotel

Property class: 3

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Photo gallery for Zamas Hotel

A beach with thatched umbrellas, wooden lounge chairs, and a clear blue sky. - Zamas Hotel (Tulum)
A swimming pool surrounded by palm trees and large vases. - Zamas Hotel (Tulum)
A beachside restaurant with thatched roofs and outdoor seating. - Zamas Hotel (Tulum)
A building with arched windows and a palm tree in the foreground. - Zamas Hotel (Tulum)
A room with two beds, a wooden ceiling, and a bench. - Zamas Hotel (Tulum)
You can look forward to a terrace, shopping on site, and a garden at Zamas Hotel. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and beach massages. Treat yourself to spa services, such as a Swedish massage, a facial, or a body treatment. The on-site international cuisine restaurant, Que Fresco, offers breakfast, lunch, dinner, and ocean views. Enjoy onsite activities like snorkeling, scuba diving, and fishing. Stay connected with free WiFi in public areas, and guests can find other amenities such as an arcade/game room and a library.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Air conditioning
  • Breakfast available

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, Garden View, Poolside

A wooden bed with a white mattress and colorful pillows, a rustic wall decor, and a window with curtains.

Standard Room, Garden View, Poolside

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Classic Room, 2 Double Beds, Partial Sea View, Beachside

A room with two beds, a ceiling fan, and a window with shutters.

Classic Room, 2 Double Beds, Partial Sea View, Beachside

  • Beach view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Bungalow, Beachfront

A bedroom with a large bed, a wooden headboard, a window with curtains, a nightstand, and a vase with flowers.

Standard Bungalow, Beachfront

9.4 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Room, Ocean View, Poolside (Upper Floor)

A room with two beds, a thatched roof, wooden beams, and a checkered floor pattern.

Signature Room, Ocean View, Poolside (Upper Floor)

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Signature Room, Beachfront

A room with a bed, a small table, a chair, and a shelf.

Signature Room, Beachfront

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room, Garden View, Beachside

A room with two beds, a ceiling fan, a wooden door, a shelf with a vase of flowers, and a tiled floor.

Family Room, Garden View, Beachside

  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds, 1 King Bed and 1 Queen Bed

View all photos for Classic Room, Partial Sea View, Beachside

A bedroom with a bed, a bench, a ceiling fan, a window with curtains, and a door.

Classic Room, Partial Sea View, Beachside

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Grand Villa

A bedroom with a canopy bed, wooden bookshelves, and a rustic wall.

Grand Villa

  • Ocean view
  • 6 bedrooms
  • Sleeps 12
  • 3 King Beds, 4 Twin Beds and 1 Queen Bed

About the neighborhood

Located on the beach, Zamas Hotel is in Zona Hotelera, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
Map
Km 5 Carretera Tulum Boca-Paila, Sur Las Ruinas, Tulum, QROO, 77780

What's nearby

  • A beach with a palm tree and ocean waves under a purple sky.
    Tulum Beach
    13 min walk - 0.7 miles
  • A rocky coastline with turquoise waters and a stone structure on a cliff.
    Jaguar Park
    18 min walk - 1.0 mile
  • A beach with a wooden staircase leading down to the shore, surrounded by rocks and palm trees.
    Tulum National Park
    18 min walk - 1.0 mile
  • SFER IK
    7 min walk - 0.4 miles
  • Jaguar Viewpoint Tulum
    18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN)
    100 min drive

Restaurants

  • Papaya Playa Beach Club
    9 min walk
  • Ukami Jungle
    2 min drive
  • Arena Tulum
    15 min walk
  • Coco Limited
    2 min drive
  • Charly´s Vegan Tacos
    6 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 100 to 200 for adults and MXN 50 to 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Que Fresco

Things to do

  • Arcade/game room
  • Fishing
  • Library
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkeling

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • 1 building
  • 1 floor
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 1000 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 for adults, and MXN 50 to 150 for children
  • Pet fee: MXN 1000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 011-025-000806/2026

We should mention

This property does not have elevators

Frequently asked questions

Does Zamas Hotel have a pool?

Yes, this property has an outdoor pool.

Is Zamas Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of MXN 1000 per pet, per stay. Service animals are exempt from fees.

How much is parking?

This property doesn't offer parking.

What time is check-in at Zamas Hotel?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Zamas Hotel?

Check-out is at noon.

Does Zamas Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Zamas Hotel located?

Nestled on the beach, this Zona Hotelera hotel is within a 15-minute walk of SFER IK and Tulum Beach. Tulum Mayan Ruins and Playa Paraiso are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Zamas Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 107 out of 156 reviews
Rating 8 - Good. 31 out of 156 reviews
Rating 6 - Okay. 9 out of 156 reviews
Rating 4 - Poor. 6 out of 156 reviews
Rating 2 - Terrible. 3 out of 156 reviews

Reviews

Verified review

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great as were the staff.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Ashleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was wonderful and cleaned very well daily. The staff was very helpful and the property was beautiful. There was a lot of sargassum on the beach which they occasionally cleaned but that is nature.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

brandy

Liked: Cleanliness, property conditions & facilities
We loved everything here. The owner is absolutely amazing and on site great place for a quiet romantic getaway.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zamas Hotel has a beautiful beachfront location and a relaxed, charming vibe. The staff were friendly and my room was clean and comfortable.I had a great stay and would definitely return.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

davena

Liked: Cleanliness, staff & service
Very nice stay! We loved being right on the beach! Staff was super helpful and Daniel was awesome
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Cassaundra

Liked: Cleanliness, staff & service, amenities
Room was clean, pool was clean, great hospitality. Daniel was very nice checking us in. Answered all our questions.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel all round. Good position for shops, beach, ATM etc. Very nice bungalow on the beach (especially after free upgrade), excellent service staff. This hotel was a real 'find' and very good value for money. Note though we did not use the pool as it was less accessible to our room.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my second times staying at zamas. I love where it is located. The restaurant and staff and accommodation are perfect for a getaway in paradise. The staff is excellent and help arrange and transport, rentals and adventures.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, excellent staff. Has its own little cove. Restaurant has delicious fresh options. Highly recommend!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Zamas. Our five-person family were very comfortable in a family suite and we loved that the front door opened up to sand, coconut trees and hammocks. The bar/restaurant has a beautiful view right on the water and the bartenders/waiters are very friendly. The only thing that could have been better was if the beach were swimmable. The amount of sargasso was overwhelming. There is no way hotel staff could have cleared the beach, even if they tried. I think our stay was in peak sargasso season. Despite that, we could have stayed much longer at Zamas. It’s a great place to return to while exploring the Tulum area.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

REYNALDO

Liked: Cleanliness, amenities, property conditions & facilities
Overall atmosphere was excellent for a restful, fun filled vacation. Everything was clean, quiet, relaxing, rustic as a tropical island beach should be. Access to and from Tulum Airport, Maya Tren, ADO shuttle buses, the Jaguar Park, ruins, beaches, cenotes, and town center were very convenient. Every member of the staff at the restaurant, front desk, and room cleaning were very friendly and polite, and very quick in attending to my needs. Daniel at the front desk was very accommodating and informative.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the Casa Vallejo villa on the hotel property. It was awesome having the privacy and space of the villa, but the amenities of the hotel. Daniel and Fernado who run the hotel were amazing and took care of everything we needed. They set up massages for our group and a yoga class and connected us with a boat excursion that was great. We ended up eating a lot at the hotel restaurant and enjoyed it. The beach directly in front of the hotel is not the best in Tulum, but it is hard to complain when everything else is great.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very friendly - restaurant was ok, beach lovely, I would visit again!
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Anya

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend Zamas Hotel!! Lovely staff, clean and great location.
Stayed 6 nights in May 2024
Verified review

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing huge room upstairs accross the street with ocean views from all windows! Very romantic and cool. Fabulous vibe. Danial at the front is so personable and helpful. He helped us plan everything The restaurant is yummy with views that go on forever. Overall lovely experience.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were wonderful and had a beatiful view of the ocean
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A true Tulum GEM!

This was my second time staying at Zamas and it was just as perfect this time as before. The staff are lovely, the rooms are perfect and I always feel safe and comfortable there. You are close enough to night life and adventures but far enough away for peaceful nights. I absolutely LOVE staying here.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Venugopal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Great location. Friendly staff. Good food. Everything is great about Zamas.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the overall experience. The location is picture perfect, the staff is warm and friendly. We immediately felt welcomed. We stayed in Cabana 8. I highly recommend!
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Lynzi

Liked: Cleanliness, amenities, property conditions & facilities
I could say endless nice things about this hotel, truly! My room opened right onto the beach and the view was breathtaking. Being able to roll out of bed every morning with a cup of coffee and sit in my hammock was fantastic. The staff was so friendly and helpful. They went above and beyond. The food at the restaurant was great and the view exceptional. The pool was also great as a second swimming option. And get the massages! They set ours up on the upper floor of one of their vacant suites. We got a beautiful view of the ocean and a gentle breeze. The masseuse was amazing. I don’t remember the last time I felt so relaxed. If you’re into birds, there were so many to see just chilling on the beach. Off the top of my head we saw grackles, plovers, swallows, cormorants and pelicans. 10/10 no notes.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give Zamas 20 stars if possible! We stayed in a private beachfront hut where you could hear the ocean. It was absolutely beautiful and the service (from the front desk to the parking lot security team) and quality of facility was impeccable. The cozy hammocks outside our door, to which room service will deliver tacos, were icing on the cake. There is a busy-ish road behind the huts but you can’t hear or see from the room.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tulum GEM!

Zamas Hotel is an absolute GEM! We wanted to be more in the community rather than in a big all-inclusive and Zamas was perfect! The staff was so friendly and helpful, our room was right on the beach and the food was PHENOMINAL! It was conveniently located in a moderately busy part of town so it was quiet at night and only a 10min drive down to the party section of Tulum. The room was so cute and the hotel did a great job cleaning every day. I was worried about the heat and the AC in the room worked wonderfully. I would 1000% stay here again.
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
25 years ago we visited Zamas for dinner and dreamed about returning one day for a vacation. We finally made the trip and have just had the most magical stay at this very special hotel. Zamas is in a beautiful location with uninterrupted views of the beach and ocean. It is just as we remembered it with unique and very well appointed rooms that have everything you might need : great shower, very comfortable bed, pillows and cotton sheets, a tea station, fridge, bottled water, and wonderfully fragrant bathroom products. We ate at the restaurant every night and had one memorable meal after another, as we enjoyed the magnificent view. The managers and staff were so friendly and helpful and generously upgraded our accommodation to an ocean view room, where we could relax in the hammocks with the sound of gently lapping waves and soft ocean breezes. Zamas made our trip to Mexico truly memorable and was an experience we feel very lucky to have had.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was on the beach. It was heavenly. Total privacy in our little 'hut". PERFECT.
View from inside our room, onto the beach.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Zarvan

Liked: Cleanliness, amenities, property conditions & facilities
Love it here
Stayed 1 night in Nov 2025