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UMi Tulum

4.5 star property
Luxury hotel on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for UMi Tulum

Restaurant
Private Garden Suite | Bathroom | Designer toiletries, hair dryer, bathrobes, towels
Master Suite Rooftop Pool | Terrace/patio
Master Suite Rooftop Pool | Terrace/patio
Master Suite Rooftop Pool | 1 bedroom, premium bedding, minibar, in-room safe
At UMi Tulum, turquoise waters meet white sand beaches. Guests start their day with continental breakfast on the terrace, then choose between spa treatments or beach massages. The outdoor pool and free WiFi complete the experience at this relaxing retreat near Tulum Beach.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pet friendly

Room options

View all photos for Garden View Suite

Garden View Suite | 1 bedroom, premium bedding, minibar, in-room safe

Garden View Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Private Garden Suite

Private Garden Suite | 1 bedroom, premium bedding, minibar, in-room safe

Private Garden Suite

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Master Suite Rooftop Pool

Oceanfront Master Suite Rooftop Pool | 1 bedroom, premium bedding, minibar, in-room safe

Oceanfront Master Suite Rooftop Pool

8.0 out of 10
Very good
(2 reviews)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Ceiling fan
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Rooftop Pool

Master Suite Rooftop Pool | 1 bedroom, premium bedding, minibar, in-room safe

Master Suite Rooftop Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Master Suite Ground Pool

Oceanfront Master Suite Ground Pool | 1 bedroom, premium bedding, minibar, in-room safe

Oceanfront Master Suite Ground Pool

Highlights

Furnished patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Ceiling fan
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located on a private beach, UMi Tulum is in Zona Hotelera, a neighborhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Sian Ka'an Biosphere Reserve and Tulum Beach. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. With snorkeling and fishing nearby, you'll find plenty of adventures in the water.
Visit our Tulum travel guideOpens in a new window
Map
Carretera Tulum-Boca Paila KM 8.5, Zona Totelera Tulum, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 2 min walk - 0.1 miles
  • Ven a la Luz Sculpture - 19 min walk - 1.0 mile
  • Las Palmas Public Beach - 10 min drive - 5.3 miles
  • Playa Paraiso - 11 min drive - 5.8 miles
  • Tulum Mayan Ruins - 17 min drive - 8.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 66 min drive

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬9 min walk
  • ‪Rosa Negra Tulum - ‬12 min walk
  • ‪ARCA - ‬11 min walk
  • ‪Secrets Tulum Beach Club - ‬10 min walk
  • ‪La Zebra Restaurant - ‬7 min walk

About this property

UMi Tulum

Luxury hotel near Tulum Beach
Free continental breakfast, a terrace, and a coffee shop/cafe are just a few of the amenities provided at UMi Tulum . This hotel is a great place to bask in the sun with a private beach, free beach cabanas, and beach massages. Treat yourself to a massage or other spa services. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a free beach club on site, and a water dispenser
  • Bicycle parking, a nature reserve, and beach towels
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Extra amenities include:
  • Recycling and LED light bulbs
  • Designer toiletries and hair dryers
  • Wardrobes/closets, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Beach yoga
  • Free beach club
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In a nature reserve
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways (39 inches high)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from December 14 2025 to December 18 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 180 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: USD 50 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

UMI Tulum Hotel
UMI Tulum Tulum
UMI Tulum Hotel Tulum

Frequently asked questions

Does UMi Tulum have a pool?

Yes, this property has an outdoor pool.

Is UMi Tulum pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking at UMi Tulum ?

Self parking is free at this property.

What time is check-in at UMi Tulum ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at UMi Tulum ?

Check-out is at noon.

Does UMi Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 180 per vehicle applies.

Where is UMi Tulum located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Tulum Beach and Sian Ka'an Biosphere Reserve. Playa Akun and Ven a la Luz Sculpture are also within 3 mi (5 km).

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Reviews

UMi Tulum Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

9.2

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 53 out of 71 reviews
Rating 8 - Good. 5 out of 71 reviews
Rating 6 - Okay. 6 out of 71 reviews
Rating 4 - Poor. 4 out of 71 reviews
Rating 2 - Terrible. 3 out of 71 reviews

Reviews

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our syay at Umi tulum. The staff was so kind and accommodating, they even upgraded our room to a beautiful beach front room ! Breakfasts each morning were delicious and cooked to order. The d.j sets at 2pm each day were a great vibe. We feel so lucky to have stayed at this beautiful property.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jordy

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was the best beach view. We could walk out of our room onto the sand. There was a private room pool on our patio. All the staff was amazing. Ricardo at the front desk was so great and helpful in all our bookings. The food was so good we really only ate at the hotel. Our 6 day trip was simply perfect because of UMi hotel. I highly recomend them! Thanks to their fine staff!!
Stayed 6 nights in Sep 2025

10/10 Excellent

Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a small boutique hotel, people are really friendly, great location
Stayed 2 nights in Jun 2025

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this property, best staff. Communicated through Whatsapp and in person, i was informed about everything happening at the hotel. The hotel staff shared recommendations for example local restaurants around the hotel and even downtown. Some of the staff shared their favorite lagoons in the area too. The rooms were spacious and the common grounds was always clean. Food and drinks was delicious, we enjoyed the breakfast and the fresh ceviche.
Stayed 5 nights in Sep 2025

10/10 Excellent

Siham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel if you are looking for romantic get away
Stayed 1 night in May 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tulum

Lovely hotel and restaurant
Stayed 2 nights in Jul 2025

10/10 Excellent

Aneil

Liked: Cleanliness, amenities, property conditions & facilities
Great views , rooms are spacious and clean. All the staff are amazing with great food.
Stayed 1 night in May 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service
Overall the hotel was lovely - but I asked a few times why there was nothing being done to manage the outrageous mosquito situation and was told usually they do but they just weren’t now. Every other hotel and restaurant we visited throughout our stay had copal burning as the smoke keeps the mosquitos manageable. I left covered in horrible bites despite going through two bottle of spray. I would wake up with new ones. So… beware.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about my stay! Every was very sweet and kind! Very helpful staff! They made my stay very special. I will def be coming back!
Stayed 4 nights in Jun 2025

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, extremely friendly & helpful. We would recommend this great hotel/resort.
Stayed 6 nights in Apr 2025

10/10 Excellent

yunieski

Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful hotel!
Stayed 3 nights in Apr 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Great service and lovely hotel. Everything is very clean and new. The breakfast and drinks were especially delicious. Would come back any day!
Stayed 4 nights in May 2025

10/10 Excellent

Sunita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located in Tulum beach, with direct access to the beach. The staff are really friendly and helpful, as soon as we arrived we were greeted with a very warm welcome from Eliseo, and every member of staff from the concierge team to the restaurant team were always friendly and helpful. I really liked how they communicate with you via WhatsApp before you arrive and during your stay, which is very convenient. Our room was beautiful and relaxing with sea views. Breakfast was included and it was a generous breakfast with fruit and yoghurt plus another breakfast meal on top, also juice and coffees included. We appreciated the long breakfast hours from 8am-1pm so we could take our time and relax. The food is very good quality and reasonable prices in the area. They really take care of nature and are animal friendly, caring for their environment. If there was 1 thing to advise to the hotel I would suggest to have umbrellas for the beach beds. When we laid on the beach, there was no umbrellas for shade so we had to move under a tree. Thank you to the Umi team for making it a great stay.
Stayed 5 nights in Oct 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best vibe
Stayed 3 nights in Apr 2025

4/10 Poor

TRAKONNIE

Liked: Staff & service
Communication through WhatsApp was good. The staff responded in a timely matter. Breakfast was good. However, there were cats around the property and my daughter was allergic to them. It was not stayed before booking. Until it was time to check out things were great, but they wanted to charge me a fee to clean the towels because of makeup stains that were washable. They also tried to say it was blood at first. I was very upsetting to have paid and tipped workers cash to then get charge to clean towels after a stay. No one should have to pay to clean towels it’s a hotel towels are common things to account for.
Stayed 3 nights in Sep 2025

10/10 Excellent

Noemi

Liked: Cleanliness
Not only is the property breath taking… but what really made my experience was the staff. The loveliest, kindest, most humble humans I’ve met in all my travels. I will be back to Umi. Thank you Umi!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right in the heart of Tulum. You can walk to all the hotspots in South Tulum. The room was stunning, and the staff was attentive and friendly communicated via WhatsApp for all our needs during our stay, including setting up transportation to and from the airport can’t wait to be back!
Stayed 5 nights in Mar 2025

4/10 Poor

Alisa

Disliked: Cleanliness, amenities, property conditions & facilities
Diego & ricardo were amazing! Diego did what he could to aleviate all inconveniences of the room! However, they still remained. Fromthe ceilingn room leaking down drips of water, to No hot water whatsoever. To shower water running into bathroom floor due to no door or cover, ,the door itself to the room made out of wood in a way that leaves it opned and not sealed to block any mosquitoes/outside insects that disturbed our sleep and uncomfortableness! We paid for a birthday arrangement that came out as nice as the Sun allowed but still grateful to diego above all! Did offer upgrade room but we did not want the darker colors that came with it. Ours was bright and light. Just very poor Management from whomever!
Stayed 4 nights in Sep 2025

10/10 Excellent

Shire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Had a great experience. Good food, drinks, and vibes with DJ and «party» right at the beach. Highly recommended. Would like to highlight the great staff Elisio, Arantxa, Diego, and Ricardo
Stayed 1 night in Mar 2025

10/10 Excellent

Pouya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at the centre of it all with great staff and great looking people and parties and great size rooms and very attentive David and Emmanuel at the restaurant
Stayed 7 nights in Dec 2024

10/10 Excellent

Itschak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything service…..
Stayed 3 nights in May 2025

10/10 Excellent

Yebin

Liked: Cleanliness, staff & service, property conditions & facilities
Food, atmosphere, properties, staffs everything is awesome and I’ll never forget this moment.
Stayed 1 night in Nov 2024

10/10 Excellent

Marc A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing service and a great romantic getaway. It was the perfect place to reset and relax with my wife.
Stayed 3 nights in Oct 2024

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night at UMi Tulum and wished we had more time! The Oceanfront Master Suite with Rooftop Pool was stunning—spacious, naturally serene, and with unbeatable beach views. The vibe was intimate and relaxing, perfect for unwinding. Great location, great hospitality—shout out to Carlos, you rock!
Stayed 1 night in Feb 2025

6/10 Okay

Eva

The pictures definitely look better than the place . The private pools are not heated.
Stayed 4 nights in Mar 2025

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