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Sunday Hotel Naala Tulum

Property class: 4

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Photo gallery for Sunday Hotel Naala Tulum

A clear pool with lounge chairs and umbrellas, surrounded by a stone deck and a waterfall feature. - Sunday Hotel Naala Tulum (Tulum)
A modern hotel lobby with a central staircase, wooden railings, and a bar area with shelves of bottles. - Sunday Hotel Naala Tulum (Tulum)
A serene indoor garden with a wooden bridge over a pond, surrounded by lush greenery and a building in the background. - Sunday Hotel Naala Tulum (Tulum)
A spacious indoor area with a bar, seating, and a view of the outdoors. - Sunday Hotel Naala Tulum (Tulum)
A rooftop terrace with a thatched roof, lounge chairs, and a hammock. - Sunday Hotel Naala Tulum (Tulum)
Take advantage of a terrace, a garden, and a bar at Sunday Hotel Naala Tulum. Free in-room WiFi, with speed of 50+ Mbps, and a restaurant are available to all guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Room options

About the neighborhood

Located near the beach, Sunday Hotel Naala Tulum is in Zama neighborhood and is connected to a shopping center. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Playa Paraiso. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
Map
Av. Cobá Sur, Región 014, Súper Manzana 001, Manzana 004, Lote 001, Tulum, QROO, 77760

What's nearby

  • A coastal scene with a stone structure, a beach, and palm trees.
    Jaguar Park
    3 min walk - 0.2 miles
  • A coastal archaeological site with a large stone structure, wooden walkways, and visitors.
    Tulum Mayan Ruins
    10 min drive - 3.5 miles
  • Hunab Lifestyle Center
    3 min walk - 0.2 miles
  • Dos Aguas Park
    19 min walk - 1.0 mile
  • Hospital de Tulum
    5 min drive - 1.5 miles

Getting around

  • Tulum Intl. Airport (TQO)
    46 min drive

Restaurants

  • Carl's Jr.
    1 min walk
  • La Regia Tulum
    8 min walk
  • El Capitán
    6 min walk
  • Boston’s Tulum
    8 min walk
  • Teetotum Hotel
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 PM on request
  • Self parking on site (MXN 200 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Direct access to the beach
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: midnight; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 5:00 PM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: MXN 120 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: MXN 120 (one-way)
  • Self parking fee: MXN 200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Sunday Hotel Naala Tulum have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Sunday Hotel Naala Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MXN 200 per day.

What time is check-in at Sunday Hotel Naala Tulum?

Check-in start time: midnight; Check-in end time: anytime.

What time is check-out at Sunday Hotel Naala Tulum?

Check-out is at 5:00 PM.

Does Sunday Hotel Naala Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM–6:00 PM on request. A fee of MXN 120 per vehicle applies.

Where is Sunday Hotel Naala Tulum located?

Located in Zama, this hotel is 0.2 mi (0.2 km) from Hunab Lifestyle Center and within 3 mi (5 km) of Tulum Mayan Ruins and Tulum Beach. Playa Paraiso is 2.8 mi (4.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sunday Hotel Naala Tulum Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 495 out of 757 reviews
Rating 8 - Good. 161 out of 757 reviews
Rating 6 - Okay. 57 out of 757 reviews
Rating 4 - Poor. 19 out of 757 reviews
Rating 2 - Terrible. 25 out of 757 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful, shout out to our breakfast server who was fantastic. You can rent bikes right at the hotel and they have a big parking lot as well. The grounds and rooftop pool are gorgeous. Highly recommend
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Naala me and my bestfriend stayed here for Mother’s Day staff was very nice and made us feel welcome and safe
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean friendly staff would deff come back. The pool was nice 😊
Me and the miss by the pool and also working
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff. 10/10. We enjoyed our stay at naala
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff! Enjoyed the pool a lot at the sunset
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Loved the natural look of the place. Very comfortable and picturesque.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Loved biking around the area. over to the national park and beach there and centro
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Cool hotel, staff was great. Good value
Stayed 6 nights in Feb 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
Unfortunately, a terrible experience from the beginning... Prior to even arriving to the hotel, I (nor expedia themselves) could get ahold of the hotel.... (they advertise airport shuttle can be arranged which was the reason I wanted to get ahold of them and to confirm my reservation as well) but they have no correct form of contact on their website, instagram, or expedia page. Tbh I don't even understand how Expedia can sponsor a hotel they do not have a proper phone number or email of.... THEN Once arrived (using last minute taxi service instead) our first night involved the bathroom flooding as the shower drain was clogged.... the whole bathroom floor almost all the way to the entrance door was soaked just from taking a shower..... The poor front desk clerk had to be the one to come up and unclog it himself (why they didnt just switch our rooms I don't know..) Lastly, the "provided breakfast" was eggs, fruit, untoasted bread, coffee, juice - that was IT. It was such a shame as the hotel looks far better than what the nature of its hospitality would suggest....
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice place very relaxing.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location. Very clean. Excellent value.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
amazing service
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Easy check in and a good rate. The hot water wasn’t working, though. I showered at the hostel nearby. Rooms were nice and safe and clean and smelled good.
The rooftop pool and bar. Basically empty 90% of the time.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, especially for the price. The staff was excellent.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Unexpected resort feeling. Room was superb 👌 Spacious with very comfortable beds. Location has amenities within walking distance...Fantastic rooftop with pool and view. Brekkie was healthy, warm and delicious..
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Amenities
This is a nice hotel to stay, it has comfort, nice amenities.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good hotel but to me the bed was too soft. There is no coffee maker in the room making a little challenge for me. Otherwise the staffs on roof top restaurant were very nice and helpful. The pool on the roof top is good too.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. Super friendly staff and a great complimentary breakfast.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room tidy and very clean with a fridge, hotel is on one the main avenue and still very quiet, we were ln the ground floor. Roof top is very nice with 2 pools, 1 bar which happen to be the breakfast area. The breakfast was ok. We would have appreciated
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Oasis in the jungle

Amazing apartment with separate lounge/kitchen. Great bedrooms and comfortable beds. Nice bathrooms. The pool area/restaurant is stunning.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great! Swimming pool is great, room are spacious! Location is very closed by convenience stores and restaurants.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na’ala was a great place to stay. The hotel has a great pool and the property was very nice. The staff was helpful. It is located close to a few shops in walking distance. We enjoyed our stay here.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were amazing
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again.

The hotel was very nice and clean. Staff was helpful and informative.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property for the area, great roof top view
Stayed 1 night in May 2025