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Alito Tulum Hotel

Property class: 3.5

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Photo gallery for Alito Tulum Hotel

A covered outdoor area with wooden flooring and a thatched roof, featuring a seating area and a view of the surrounding greenery. - Alito Tulum Hotel (Tulum)
A thatched-roof hut with a wooden porch, surrounded by palm trees and sand. - Alito Tulum Hotel (Tulum)
An aerial view of a beach with a pool, surrounded by palm trees and lounge chairs. - Alito Tulum Hotel (Tulum)
A staircase with a natural, woven canopy overhead. - Alito Tulum Hotel (Tulum)
A pyramid structure illuminated in green, surrounded by tropical vegetation under a starry night sky. - Alito Tulum Hotel (Tulum)
Playa Paraiso and Tulum National Park are located near Alito Tulum Hotel, which provides free full breakfast, a beach bar, and a coffee shop/cafe. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and beach cabanas. Treat yourself to spa services, such as a deep-tissue massage, reflexology, or a body scrub. The on-site restaurant, La Diosa Bar & Grill, offers breakfast, brunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Garden Bungalow Queen

A woven basket on a rustic wooden surface, a black chair with cushions, and a blurred background with a palm tree.

Garden Bungalow Queen

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Garden Deluxe Room Queen

A bedroom with a canopy bed, a bedside table with a lamp, a small wooden nightstand, and a woven chair.

Garden Deluxe Room Queen

7.8 out of 10
Good
(9 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Superior Suite King

A hotel room with a large painting, a wooden chair, a small table, and a bed with a patterned bedspread.

Garden Superior Suite King

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Deluxe Room Double

A bathroom with a toilet, shower, and a ceiling light fixture.

Garden Deluxe Room Double

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Garden Bungalow Double

A room with four beds, each with a canopy bedspread and a pillow. The room has a thatched roof and a wooden floor.

Garden Bungalow Double

8.4 out of 10
Very good
(9 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Garden Bungalow King

A room with a bed adorned with rose petals, a mirror, a wooden floor, and a thatched roof.

Garden Bungalow King

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Cabin

A small, thatched-roof hut with a single wooden door and steps leading up to it, surrounded by palm trees and sandy ground.

Senior Cabin

  • Beach view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Mayan Bungalow

Premium bedding, down comforters, iron/ironing board (on request)

Double Mayan Bungalow

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Queen Mayan Bungalow

Premium bedding, down comforters, iron/ironing board (on request)

Queen Mayan Bungalow

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Room

  • Sleeps 9

About the neighborhood

Located in Zona Hotelera, a neighborhood in Tulum, Alito Tulum Hotel is in the entertainment district and on the beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Playa Paraiso. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Looking to get your feet wet? Snorkeling, boat tours and fishing adventures can be found near the property. Visit our Tulum travel guide
Map
Km 0 47 Carr Cancun Tulum Zona Hotelera, Tulum, ROO, 77760

What's nearby

  • A coastal archaeological site with a large stone structure, wooden walkways, and visitors.
    Tulum National Park
    1 min walk - 0.0 miles
  • A rocky coastline with turquoise waters and a stone structure on a cliff.
    Jaguar Park
    1 min walk - 0.0 miles
  • A coastal area with a historical stone structure, a beach, and clear blue waters.
    Playa Paraiso
    10 min walk - 0.5 miles
  • A coastal archaeological site with a large stone structure, wooden walkways, and visitors.
    Tulum Mayan Ruins
    13 min walk - 0.7 miles
  • Las Palmas Public Beach
    16 min walk - 0.9 miles

Getting around

  • Tulum Intl. Airport (TQO)
    60 min drive

Restaurants

  • King Kebab
  • Carl's Jr.
  • Mezzanine Restaurant
  • Häagen-Dazs
  • Maya Salvaje

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Diosa Bar & Grill
  • La Diosa Beach Club

Things to do

  • Beach club
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a national park
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers

Spa

  • Body scrubs
  • Deep-tissue massages
  • Reflexology
  • Swedish massages

Accessibility

  • No elevator

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.

Optional extras

  • Airport shuttle fee: MXN 5600 per vehicle (roundtrip, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Alito Tulum Hotel have a pool?

Yes, this property has an outdoor pool.

Is Alito Tulum Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Alito Tulum Hotel?

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Alito Tulum Hotel?

Check-out is at noon.

Does Alito Tulum Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 5600 per vehicle applies.

Where is Alito Tulum Hotel located?

Located in Zona Hotelera, this beachfront hotel is in a national park and within a 10-minute walk of Jaguar Park and Playa Paraiso. Tulum Mayan Ruins is 0.6 mi (1 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Alito Tulum Hotel Reviews

8.4

Very Good

8.8

Cleanliness

7.6

Amenities

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 143 out of 260 reviews
Rating 8 - Good. 57 out of 260 reviews
Rating 6 - Okay. 32 out of 260 reviews
Rating 4 - Poor. 16 out of 260 reviews
Rating 2 - Terrible. 12 out of 260 reviews

Reviews

Verified review

10/10 Excellent

Damian

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great and staff was very helpful/friendly recommended great spots to visit around the city.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfy bed, very friendly staff, excellent included breakfast. The margarita ordered from the beach bar was the worst I’ve ever had, but the mixed grill plate we had for dinner more than made up for that.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Leah

Liked: Cleanliness, amenities, property conditions & facilities
The staff were wonderful! The beach front access was amazing and the rooms were great. I would just caution that the hotel is in a national park, which comes with some restrictions - you have to buy a wristband everyday and you can't bring in drinks/snacks/groceries in plastic containers.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, clean room, beautiful beachfront
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
We loved Hotel Alito for its access to the ocean. The little huts we stayed were so cute.the nearby restaurant was excellent and the ceviche was the Best i had the whole week i was in Mexico. Daniel and Rudolpho at the front desk were amazing.helping us with a smile and treating us like queens. I hope I have the chance to come back to Tulum and Hotel Alito will be my first choice
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beaches, fantastic staff.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

yeiman

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach access way and the restaurant staff was excellent
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique place, right on the beach, very friendly staff and great restaurant.
Stayed 7 nights in Nov 2024
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind and knowledgeable. The housekeeper, Mari, did a great job every day getting all the sand out of our bungalow and keeping our space clean. The staff at the restaurant was great, they always had a server that spoke English, the menu was in Spanish and English and the food was absolutely amazing. The location was walking distance to the ruins, you can even see them from the beach! The lobby had games, a pool table, and a foosball table my son and I used every day, multiple times a day. I absolutely loved this hotel and location. I rented a car, and I think that also made a world of difference so we could leave our quiet jungle and go into the town if we wanted.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Lynda

Liked: Property conditions & facilities
The hotel is beautiful! The beach is white, except the seaweed, which is all over the gulf and Caribbean. The food is wonderful! They lost their key to our room, so it did not get cleaned 😞, but they comped our taxi, to the airport.
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Sloan

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous Beach!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and the staff were all friendly.
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay food was amazing. The only downfall is you can’t bring plastic so bring a reusable water bottle.
Stayed 3 nights in Nov 2024
Verified review

6/10 Okay

Leane

Liked: Cleanliness, staff & service
The location in the National Park was great! The beach is beautiful. We booked a garden bungalow which was clean, and steps from the beach, but there is a lot of room for improvement. It was one step above camping. You could feel the springs in the mattress and the sink had a weird water saving faucet that was essentially useless. The staff was friendly and helpful. The food at the restaurant could use improvement. The morning yoga class at the yoga shala overlooking the beach was excellent.
Yoga Shala
Garden Bungalow
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time and it was very relaxing!
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

RANDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and service. Relaxing vibes as needed.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

JAN

Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff absolutely great. I only see fault on Expedia side. Expedia advertised as all fees and taxes included. Did not disclosed that you have to pay daily fee to the authorities if you leave outside national park the hotel is located and you have to leave hotel to see ruins or do simple shopping. Expedia fault not hotel.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful tulum

Amazing place for relax , staff were very helpful friendly…. Anything u need and just one spot !
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place,a unique experience AC quit in my room was moved to different one nice and cool bathroom could be a bit better butt not a deal breaker for me,would stay again if in the area
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Gift O

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!!!! It’s really beautiful. So many places you can take pictures. Even out side of it offers like a long pathway you can walk around to and from of places. They have bikes you can ride and it’s about 10 ish minutes from town. I really recommend this place. Only con is just no TV or fridge in the rooms but it’s extremely great for the price!
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, serene and deeply peaceful. So grateful for this incredible experience. The staff here is amazing, generous and kind. Thank you.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location

It turn out to be an excellent place for us. Clean, spacious, practical and convenient. This place is located right at the beach with great sitting and lounging areas. Bar and restaurant is good. And Mayan ruins are a walking distance.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice room and beautiful hotel overall. The staff were amazing and super helpful. Hotel is very accomodating and even made me breakfast sandwich to go due to an early start time. The hotel is located in the national park which can be good to know. I would definitely recommend hiring a car, scooter or bike to move around with more ease and will also give you more options for eating out. Highly recommend!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was Knowledgeable about the area, friendly, and really accommodating. Food was excellent. A very unique and underrated property. 10/10 highly recommend.
Stayed 6 nights in Oct 2024
Verified review

6/10 Okay

Laura

Liked: Cleanliness
Disliked: Amenities
We were in Hut 25. The plumbing for sink leaked to the floor. The shower curtain wasn’t long enough to keep the floor dry in the bathroom. And the electrical outlets so loose our plugs struggled to stay plugged in. Staff was great. Breakfast was great. GPS struggled to get us there and not speaking Spanish was a limitation for figuring it out.
Stayed 2 nights in Dec 2025