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Jashita Hotel

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An aerial view of a resort with multiple buildings, a swimming pool, and a beach. - Jashita Hotel (Tulum)
Creator video - submitted by Jules Travels
A beachfront property with clear turquoise water, palm trees, and a thatched-roof building. - Jashita Hotel (Tulum)
A room with a hammock, wicker furniture, and a view of the ocean and palm trees. - Jashita Hotel (Tulum)
An outdoor dining area with tables and chairs, overlooking the ocean. - Jashita Hotel (Tulum)
Luxury
4.5 star property
9.8

Exceptional

Serene beachfront sanctuary in Tulum

Pristine white sand welcomes you at this intimate beachfront retreat with secluded reading nooks amid lush landscaping. Three pools cater to different moods - from the adult lap pool to the rooftop bar for sunset cocktails. Beach massages and spa treatments offer indulgence steps from the waves.

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Deluxe Suite Ocean View

A balcony with a view of the ocean, a hot tub, and lounge chairs.

Superior Deluxe Suite Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Waterfront Suite

A room with a hammock, wicker furniture, and a view of the ocean and palm trees.

Waterfront Suite

  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Deluxe Suite

A hotel room with two beds, a ceiling fan, a large window with a view of greenery, and a balcony with a chair.

Superior Double Deluxe Suite

  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Cleopatra Honeymoon Suite

A bedroom with a four-poster bed, wooden nightstands, a television, and a decorative object on the nightstand.

Cleopatra Honeymoon Suite

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Tessa Suite

A balcony with a view of the ocean, wicker furniture, and a small table with a plant.

Tessa Suite

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Alba Suite

A view from a covered area with a glass wall, overlooking the ocean.

Alba Suite

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Suite

A hotel room with a large balcony, a bed, a sofa, a table with chairs, and a lamp.

Ocean Suite

  • Ocean view
  • 170 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Suite with Tropical View

A hotel room with a large window, a sofa, a coffee table, and a TV.

Superior Deluxe Suite with Tropical View

  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Allegra Deluxe Suite

A bedroom with a large bed, two chairs, a small table, and a view of the ocean through large windows.

Allegra Deluxe Suite

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Tulum, Jashita Hotel is near theme parks and on a private beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Soliman Bay and Akumal Beach. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as ecotours. Visit our Tulum travel guide
Map
Soliman Bay, Tulum, QROO, 77780

What's nearby

  • A beach with clear turquoise water, a sandy shore, and a rainbow in the sky.
    Soliman Bay
    16 min walk - 0.9 miles
  • A stone with 'Xeh' carved on it surrounded by trees and birds.
    Xel-Há Park
    6 min drive - 4.2 miles
  • A coastal archaeological site with a large stone structure, wooden walkways, and visitors.
    Tulum Mayan Ruins
    12 min drive - 9.9 miles
  • A coastal landscape with a clear blue sky, turquoise waters, and a historic stone structure on a cliff overlooking the beach.
    Tulum Beach
    22 min drive - 15.6 miles
  • A coastal area with a historical stone structure, a beach, and clear blue waters.
    Playa Paraiso
    23 min drive - 15.1 miles

Getting around

  • Cancun Intl. Airport (CUN)
    82 min drive

Restaurants

  • La casita
    11 min drive
  • La Cocina Del Pueblo
    6 min drive
  • La Iguana Whirlpool Bar
    11 min drive
  • Vela Norte
    11 min drive
  • Restaurante Frutos Del Mar
    12 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) on request

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • PANDANO

Things to do

  • Beach yoga
  • Boat tours
  • Books
  • Children's pool
  • Fishing
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Rowing/canoeing
  • Snorkeling

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 3 buildings
  • 3 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 70-inch smart TV with cable channels
  • Netflix

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 3000.0 per night
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: MXN 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - JHO0909181K1
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Within a few days of booking, a transaction will be made on the guest's credit card by the property's billing department Enmot s.r.o. located in Prague, Czech Republic. The property requests that guests alert their bank of the transaction to avoid processing delays.
Property Registration Number 011-025-000377/2026

We should mention

This property caters to LGBTQ+ guests
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 17 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Jashita Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Jashita Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Jashita Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Jashita Hotel?

Check-out is at noon.

Does Jashita Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Jashita Hotel located?

Nestled on the beach, this Tulum hotel is within 2 mi (3 km) of Soliman Bay, LabnaHa Ecopark Adventures, and Cenotes Labnaha. Cenote Tortugas and Yax-Muul are also within 3 mi (5 km).

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Reviews

Jashita Hotel Reviews

9.8

Exceptional

10

Cleanliness

9.2

Location

10

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 111 out of 124 reviews
Rating 8 - Good. 10 out of 124 reviews
Rating 6 - Okay. 1 out of 124 reviews
Rating 4 - Poor. 1 out of 124 reviews
Rating 2 - Terrible. 1 out of 124 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little hotel with amazing food. And great service. If you want a romantic getaway this is it.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this private place. Beach was gorgeous and clean. Rooms were comfy, modern and comfortable. Bedding was ultra luxurious.
Dininf
Beach front bedroom
Evening by the pool
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Wonderful Resort for those who want to get away from “the scene” . Excellent staff, superb service and accommodations. Comfortable. Not fancy or pretentious. Great Resturant on the premises. Ocean front paradise. I have already booked my return.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Jashita Hotel was quiet, clean and magical. We enjoyed our stay. The food is amazing and the staffs are friendly and nice. I absolutely recommend this place if you are looking for nice, relaxing and quite stay.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness
Quiet space in Tulum.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were tremendous. Byron, Fernando and Checca at the adventure shack were very kind and patient. Beautiful quiet bay away from the party zone 15 minutes away.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My second home

After 2 years I returned to my favorite hotel on the planet, and it did not disappoint. What stands out is the service, the food, and the location. A quiet beach where you can relax, amazing accommodations, and a spa where you can unwind on the beach. Could not recommend more.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Tranquil. Peaceful. Beautiful. Highly recommended.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property , amazing staff and beautiful surroundings. Small size of the property makes it feel like you are at your own beachfront villa. It’s great if you are looking for a relaxing and quiet beachfront vacation. Not for partying . Also note that it’s around 30 min from tulum center so you will need a taxi. Overall town is pretty spread out. Enjoyed the trip and will be back to Jashita
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small quiet place to relax without the big resort noise, which attracted multinational visitors. The small beach was a quiet zone which made it easy to read a book or to enjoy the peaceful view. No music except soft at dinner. Excellent landscaping made the small resort feel larger and more private with lots of peaceful look outs and reading nooks. As a swimmer I appreciated that there were 3 pools: adult one big enough for laps, kiddie one by dining area, and a rooftop one with a bar for sundowners. Ocean swimming and snorkeling was possible too but a bit shallow. Definitely sign up for a cenote tour but skip the swim with sea turtles option! The staff were friendly and helpful with accommodating my allergies. They encouraged me to practice my Spanish but able to communicate in fluent English with my husband. Very good massages too. My only criticisms were that beach and poolside smoking was allowed (but few smokers) and that there was the same menu for lunch and dinner with few Mexican dishes. A simpler lunch menu with sandwiches and tacos etc would have been better or a salad bar to be quicker. The open air dining room was fabulous and the Italian food was good. Excellent guacamole and ceviches.
Stayed 5 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Impeccable service,cleanliness, location, great restaurant
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location on Soliman's Bay is stunning and protected from sargassum by the barrier reef. The hotel property is similarly stunning: beautiful rooms, a beautiful restaurant, a refreshing pool, and many well-appointed commons and recreational spaces. It's really beautifully designed--picturesque, architecturally impressive, relaxing, with scenic views over the mangroves and the bay, with abundant wildlife, and great swims. Snorkeling immediately in front of the hotel is not as good as the barrier reef that's a short kayak or SUP away, but swimming in both the bay and the hotel pool is great. The restaurant food was delicious and the servers and kitchen kind and accommodating to various dietary needs and preferences. And the front desk--Cristina, Alina, Brenda, and Leyver--were super helpful, including helping to arrange a taxi excursion to a local cenote, and our airport transfer from Cancun. It was a really pleasant stay, and felt like a perfect way to explore that part of the coastline without having to stay at one of the over-touristed resorts further north or south. A shout-out to Yucatan Outdoors' sunset kayak trip, too: they arranged a private transfer to/from Jashita and it really made for a beautiful excursion.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is amazing! You’ll never be disappointed staying in jashita!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic experience! Highly recommend!
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property for 4 days and majority of the staff is very welcoming and helpful. We were so lucky to have met Brenda, as she offered us an amazing experience of a botanical bath. It was breathtaking! The restaurant is good and the breakfast is included in the hotel package. Overall I had a beautiful stay.
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You'll love everything! The establishment, staff, food, and the view. Not to mention, the seaweed problem is almost non exist, compared to other establishments. So, if you like secluded with upkeep you wont be disappointed
Stayed 4 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Jashita hotel truly does not disappoint. From the kindness of the staff; Clemente owner of Pandono, the waiters Eliu, Daniel, Gabriel the bartender, the lovely and friendly receptionists and housekeepers, you will be completely delighted. The grounds and pools are immaculate at all times regardless of weather. No sargasso here. The staff makes sure of it. We’ve travel to many fine hotels around the world, but Jashita truly lives up to its 5 star rating. Joe and Ileana
Stayed 7 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Rooms were a little out dated, the bed linens were nice however they only provided a gross blanket on top (duvet would have made a huge difference). The beach was medium - instead of crystal clear water, their beach front is mostly sea grass which was disappointing. Staff was incredible. Breakfast was off the charts, however the rest of the menu for the day/night is limited. I thought they offered daily yoga - instead I found myself paying $100 a day for a private that lasted less than an hour. I traveled by myself and actually extended my visit twice. I was unsure how safe I would feel as a single woman on my own, but I felt very safe. Wouldn’t come back to venue as it was very expensive, but enjoyed my experience and I would definitely come back to Tulum and try another venue.
Stayed 4 nights in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Be prepared to spend a lit of money

Hotel is a little tired, the suite we had needed updating. Shower and bathroom werent great. The food was very good althougb we would have enjoyed a greater range of specials. After a 4 night stay it became a bit repetitive. Overall feel of the place is very zen but prcies for food and drink are sky high. 300 mexina pesos for a bowl of guacamole! Spirits are single measures and around 300 mexican pesos for a shot. The trouble is you are a captive audience as there is no alternatives within walking distance and taxis are a complete rip off. Spa was also scandalously expensive. Yoga instructor was great, as were all the staff. Just let down by being a bit tired and needing a bit of TLC.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A place where you can just be.

We left this place for the end of our trip. It was a very good decision. If you want to do nothing and just be... it is the place. We didnt have a car, so you need to take in mind yhat hopping to Tulum, reqiure Taxis. But we knew that and did not want to leave. Going Outside this is like going out of the bubble. Why pop it. There were issues. Well it is 2022, staff is a challenging issue. But management aware, and knows to be accountant about un trained staff. (Well... the owner was there... and things were sorted quickly....above and over) The resturant is good. Good enough. The place is beautiful. So if you want to relax and just be... thats thd place for you... If you want activities... they have some tailored made options. They can try to 'hook up' guests to share some options. I am sure it will make it a bit more popular and crwate some networking...
Stayed 3 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo el personal fue increíble, súper amables y atentos, la playa es perfecta para nadar y relajarse.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
fue un fin de semana extraordinario, todo el staff tiene un servicio y una actitud increible.... sin duda de los mejores hoteles boutique que hemos visitado... gracias
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente el Hotel y el Restaurante
Stayed 4 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing time ! Hotel is very private and the whole staff is extremely friendly. Can’t wait to go back
Stayed 5 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stunning views. Superbly tranquil. Rooms and restaurant food were awesome!
Stayed 5 nights in Sep 2021