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Hotel Bardo

5.0 star property
Luxury hotel with a full-service spa and an outdoor pool

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Hotel Bardo offers a peaceful sanctuary just minutes from historic ruins. Guests rejuvenate at the spa, sample local flavors at Milam restaurant, or lounge by the outdoor pool. The property includes free in-room WiFi, with staff ready to enhance the Tulum experience.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly

Room options

View all photos for Deluxe Villa

Deluxe Villa | View from room

Deluxe Villa

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Yard
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Pillowtop bed
Down duvet
Separate bedroom
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Cabin

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Cabin

Highlights

Yard
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Blackout drapes/curtains
Pillowtop bed
Ceiling fan
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
AV LA SELVA ENTRE KOHUNLICH, Tulum, QROO, 77780

What's nearby

  • Hospital de Tulum - 13 min walk - 0.7 miles
  • Dos Aguas Park - 17 min walk - 0.9 miles
  • Holistika Art Walk - 4 min drive - 1.2 miles
  • Tulum Mayan Ruins - 14 min drive - 4.8 miles
  • Tulum Beach - 15 min drive - 5.3 miles

Getting around

  • Tulum Intl. Airport (TQO) - 41 min drive

Restaurants

  • Taqueria El Sabor Mexicano
  • Poc-Chuck “Las Mestizas”
  • Los Aguachiles
  • Palma Central
  • El Camello Jr

About this property

Hotel Bardo

Luxury hotel near Tulum Mayan Ruins
Consider a stay at Hotel Bardo and take advantage of a grocery/convenience store, a terrace, and a garden. Treat yourself to a deep-tissue massage at the onsite spa. Be sure to enjoy a meal at Milam, the on-site fine-dining restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), a porter/bellhop, and luggage storage
  • A water dispenser, a gift shop, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Bardo include comforts such as private plunge pools and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Rainfall showers, free toiletries, and hair dryers
  • Private yards, separate sitting areas, and separate dining areas

Similar properties

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Hotel Milam, Michelin Key winner
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 175 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 33 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bardo's Bar
  • Milam

Things to do

  • Full-service spa
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 44 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 33 per person
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property

Property is also known as

Hotel Bardo Hotel
Hotel Bardo Tulum
Hotel Bardo Hotel Tulum

Frequently asked questions

Does Hotel Bardo have a pool?

Yes, this property has an outdoor pool.

Is Hotel Bardo pet-friendly?

Yes, Hotel Bardo allows dogs with a maximum weight of up to 44 lbs per pet. There's a fee of USD 20 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Bardo?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Hotel Bardo?

Check-out is at noon.

Where is Hotel Bardo located?

Located in Tulum City Center, this luxury hotel is within 1 mi (2 km) of Hospital de Tulum and Dos Aguas Park. Holistika Art Walk and Cenote Calavera are also within 3 mi (5 km).

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Hotel Bardo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 350 out of 421 reviews
Rating 8 - Good. 42 out of 421 reviews
Rating 6 - Okay. 15 out of 421 reviews
Rating 4 - Poor. 4 out of 421 reviews
Rating 2 - Terrible. 10 out of 421 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Very calm very beautiful will stay there again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Bryan J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I loved Hotel Bardo! The private pool was excellent, as well as the surrounding common areas. Would definitely recommend this Hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anderson Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Oct 2025

10/10 Excellent

Kelsei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great and room was quiet and peaceful
Stayed 5 nights in Aug 2025

10/10 Excellent

Lissette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole stay was exceptional from beginning to the end. I GIVE IT A 10+. THANK YOU!
Stayed 2 nights in Oct 2025

10/10 Excellent

Nefertiti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great nice clean and relaxing hotel. Staff very kind and catering to me the entire time. I will definitely visit again.
Stayed 4 nights in Jul 2025

8/10 Good

Nekesha Monique

Very beautiful room and friendly staff! Clean and very unique.
Stayed 3 nights in Jun 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Bardo exceeded our expectations. Clean, beautiful ambience with excellent service. It’s not beachfront but everything makes up for it.
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Experience this hidden gem! Great staff and so clean. If you’re looking for a place to get away from everything this is it!
Stayed 4 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor was amazing, quiet, great food, and spiritual activities
Stayed 4 nights in Apr 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the stay was enjoyable, the property is beautiful and the staff is great!
Stayed 3 nights in Feb 2025

10/10 Excellent

HAYLEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved hotel bardo!! Food and staff were nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was totally different than something we've experienced before and we loved it. The pool was amazing and all of the staff were very helpful! We loved our stay!
Stayed 4 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Bardo was paradise on earth. We did not want to leave. The staff was amazing. I can’t say enough. Thank you for an amazing trip.
Stayed 5 nights in May 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to get away and rejuvenate. Staff is amazing, great food, reasonable prices.
Stayed 7 nights in Feb 2025

10/10 Excellent

Lydia-Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a unique experience, love the heated pool and outdoor shower..
Stayed 4 nights in Mar 2025

10/10 Excellent

Talicia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, i had an amazing time. For me the private villa with pool in the direct sun path was the best part of the trip.
Stayed 3 nights in Apr 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for couples or single travelers. Staff was amazing, especially Fernando!
Stayed 6 nights in Mar 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel. Thanks to Alejandro at the reception and all the staff for making my stay so amazing
Stayed 7 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel. Peaceful and quiet in the jungle. If you are looking for a relaxing holiday with wellness activities this is the one for you. 10/10 recommend.
Stayed 10 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Birthday trip, I’ll certainly be back
Stayed 3 nights in Feb 2025

2/10 Terrible

Padmini

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed at this hotel and was completely disappointed with the service. From the moment I checked in, the staff seemed uninterested and unhelpful. The front desk took forever to assist me, and when I finally got to my room, it wasn’t even properly cleaned — there were stains on the sheets and a bad smell in the air. When I called downstairs to ask for help, it took over an hour for anyone to respond, and the person who came up acted like it was an inconvenience. On top of that, the amenities advertised online were either broken or unavailable. For the price I paid, I expected at least decent hospitality, but this experience was unacceptable. I would not recommend this hotel to anyone and will never stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Thank you
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very intimate boutique hotel with many little touches that made our stay memorable. Great, cheerful staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, friendly staff, and conventionally located to downtown and Tulum beach.
Stayed 4 nights in Aug 2024
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