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Collection O EcoVergel Hotel Boutique Spa in Tulum

Property class: 3

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At Collection O EcoVergel Hotel Boutique Spa in Tulum , you can look forward to a terrace, a garden, and an arcade/game room. Treat yourself to a massage at the onsite spa. The on-site local cuisine diner, El Tío Bob, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Room options

View all photos for Deluxe Room, 1 King Bed

Iron/ironing board (on request), WiFi (free), bed sheets

Deluxe Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior

Superior | Iron/ironing board (on request), WiFi (free), bed sheets

Superior

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Tulum, Collection O EcoVergel Hotel Boutique Spa in Tulum is in a rural area and near the beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Akumal Beach and Soliman Bay. El Toh Ecopark and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
Map
Manzana 8 Lote 4, Fracc. Selva Secreta, Tulum, QROO, 77774

What's nearby

  • A small white boat with a canopy, anchored in clear turquoise waters with a beach and buildings in the background.
    Akumal Beach
    7 min drive - 6.6 miles
  • A beach with white buildings, palm trees, and clear blue water.
    Half Moon Bay
    11 min drive - 7.7 miles
  • Xcacel Beach
    16 min walk - 0.9 miles
  • Jungle Place
    6 min drive - 1.8 miles
  • Xcacel-Xcacelito Sanctuary
    7 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN)
    76 min drive

Restaurants

  • Thali Restaurant
    6 min drive
  • The Truck
    6 min drive
  • Tikal Lobby Bar
    6 min drive
  • Cozumel Restaurant
    5 min drive
  • Lobby Pub
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 180 for adults and MXN 130 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Tío Bob

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 180 for adults and MXN 130 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Collection O EcoVergel Hotel Boutique Spa in Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Collection O EcoVergel Hotel Boutique Spa in Tulum pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Collection O EcoVergel Hotel Boutique Spa in Tulum ?

Check-in start time: 3 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Collection O EcoVergel Hotel Boutique Spa in Tulum ?

Check-out is at noon.

Does Collection O EcoVergel Hotel Boutique Spa in Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Collection O EcoVergel Hotel Boutique Spa in Tulum located?

Situated near the beach, this spa hotel is 0.2 mi (0.3 km) from Xcacel Beach and 2.2 mi (3.6 km) from Xel-Há Park. Xcacel-Xcacelito Sanctuary and Xcacelito Beach are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Collection O EcoVergel Hotel Boutique Spa in Tulum Reviews

8.6

Excellent

7.8

Cleanliness

9.4

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 5 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 3 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

Reviews

Verified review

10/10 Excellent

Shintaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an excellent stay. Hotel’s manager even provided our transportation. It was very helpful for us.
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

Verified traveler

Loots of improvements needed!!

Check in was good. My room had two leaks and it was raining most days; one of the leaks dripped onto one of the beds. Ants were present; no left overs or snacks could be in the room due to this. Pool was open but not enough lights around it. Menu available was very limited. WiFi was very good throughout the place. No AC in rooms and the fan we had was too noisy to have it on at night. No beach access or beach nearby!! Hotel has no info or contacts for local taxis or airport shuttles. No mini fridge, we were not told we could have items in the hotel’s main fridge either. Mosquitoes were in the room every night, no bed nets available, seems staff leave doors open while doing room cleaning and plenty of mosquitoes get in.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

maria elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Para relajación

Un lugar muy bueno si quieres descansar y relajarte. Alejado del bullicio y tráfico, me gustó mucho
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MUCHA TRANQUILIDAD Y VEGETACION. JUSTO PARA DESCANSAR COMODAMENTE. EL SERVICIO DE INTERNET ES LIMITADO A CIERTA AREA.
Stayed 3 nights in Nov 2019
Verified review

6/10 Okay

MendozaFamily

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The property wast sitting in the middle of the jungle and if you like to spend time in the nature away from city this is the perfect place. GPS location needs to be updated. We got lost in the dark many times trying to find the property and when getting back. The room was really new but, it wasn't clean. There were dead bugs behind doors and even after the room was cleaned by staff. For the price you expect to get at least hand soap for the restroom or shampoo.
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome and quiet

I loved it. Leave 10 minutes past Chemuyil, and arrive in daylight because it is IN the jungle. Less intimidating to reach on second and third trips in but a bear the first time. Hotels dot com pin was incorrect,.it was a good first step but you need to go way past it into the jungle then take a left and follow signs. It is posted but still challenging to find. Worth it though: as shown and clean, good pool and mostly top level for getaway. Awesome escape for the price.
Stayed 1 night in Mar 2018
Verified review

6/10 Okay

Jacqueline

Liked: Cleanliness, property conditions & facilities, room comfort

Nice but very isolated hotel

The hotel facilities are lovely and the staff was friendly. However, this hotel is in the middle of the jungle with no other hotels or businesses close by. The map shows it to be close to the main highway but it is a 30 minute walk to Chemuyil and a 50 minute walk to the beach. Without a car, I felt very isolated. There were not many other guests when I was there which was even more isolating. The receptionist was rarely in the lobby, or even on site. When I arrived, the receptionist was not there and the cook showed me my room, but didn’t mention that the water was off - due to repairs. The next morning the doors to the lobby and dining room were still locked at 7:50 am. When I asked about hot water for my shower, they said they would turn it on. When I asked for coffee, I was served yesterday’s coffee heated up in the microwave. Not a good start!
Stayed 6 nights in Jan 2018
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So beautiful and underrated

We absolutely loved the interior decor of this hotel. The living room area is beautiful for opening a bottle of wine in the evening. This hotel has both the "eco" and "boutique" elements which was exactly what we were looking for. The hotel is very new so all the amenities are very modern and clean. The staff is very friendly and accommodating and the breakfast we ordered in the morning was delicious. The chilaquiles were highly recommended. We hope to return soon
Stayed 1 night in Nov 2017
Verified review

8/10 Good

ANTONIO

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020