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Delek Tulum

Property class: 4

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Photo gallery for Delek Tulum

A beachside resort with a thatched-roof structure, outdoor seating, and a sandy beach area. - Delek Tulum (Tulum)
Creator video
A poolside area with palm trees, a beach, and a clear view of the ocean. - Delek Tulum (Tulum)
A room with a bed, a view of the beach, and a tropical setting. - Delek Tulum (Tulum)
A room with a wooden ceiling, large windows with curtains, a bed, a chair, a bench, and a view of the ocean. - Delek Tulum (Tulum)
Located close to Tulum Beach, Delek Tulum provides a beach bar, a poolside bar, and a terrace. With a beachfront location, beachfront dining, and beach massages, this hotel is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. The on-site local cuisine restaurant, Tatewari, offers breakfast, brunch, lunch, dinner, and kids' meals. In addition to a garden and a bar, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Master Suite Ocean view

A room with a bed under a canopy, a wooden ceiling, a chair, a table, and a mirror.

Master Suite Ocean view

9.0 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Garden View

A bedroom with a bed, a chair, a sink, and a large window.

Superior Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite Oceanfront big terrace

A hammock under a wooden pergola overlooking a beach with palm trees and the ocean.

Master Suite Oceanfront big terrace

  • Sea view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite Oceanfront Beach Terrace

A room with a bed, a view of the beach, and a tropical setting.

Master Suite Oceanfront Beach Terrace

9.4 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Small Cabanas Partial Ocean view

A bedroom with a canopy bed, wooden furniture, and a view of the outdoors.

Small Cabanas Partial Ocean view

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Room, 1 Queen Bed, Garden Area

A bedroom with a large bed, a small table, a chair, and a hanging dress.

Junior Double Room, 1 Queen Bed, Garden Area

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard room, Limited view

A bedroom with a canopy bed, wooden furniture, and a view of the outdoors.

Standard room, Limited view

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Cabin STANDARD

  • Sleeps 10

Habitación Estándar

  • Sleeps 2

Habitación Junior Vista al Jardín

  • Sleeps 2

About the neighborhood

Located in Zona Hotelera, a neighborhood in Tulum, Delek Tulum is near theme parks and on the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Windsurfing and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and ziplining nearby. Visit our Tulum travel guide
Map
Carretera Tulum - Boca Paila km 7, Tulum, QROO, 77780

What's nearby

  • A beach with a palm tree and ocean waves under a purple sky.
    Tulum Beach
    3 min walk - 0.2 miles
  • A beach with palm trees, a sandy shore, and several boats in the water.
    Playa Paraiso
    11 min drive - 5.1 miles
  • Ancient stone ruins with a pyramid-like structure, a stone wall, and a sign indicating no photography.
    Tulum Mayan Ruins
    14 min drive - 6.0 miles
  • A coastal landscape with a stone structure on a cliff, palm trees, and a sandy beach.
    Playa Ruinas
    18 min drive - 6.2 miles
  • Ven a la Luz Sculpture
    1 min walk - 0.1 miles

Getting around

  • Tulum Intl. Airport (TQO)
    58 min drive

Restaurants

  • Ilios | Greek restaurant in Tulum
    7 min walk
  • Rosa Negra Tulum
    4 min walk
  • Ziggys Beach Club
    5 min walk
  • Cenzontle
    2 min walk
  • ARCA
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to noon for a fee: USD 19 to 19 for adults and USD 16 to 16 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tatewari

Things to do

  • Beach yoga
  • Bicycle rentals
  • Free beach club
  • Outdoor pool
  • Scooter/moped rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Prenatal massages
  • Sports massages

Accessibility

  • No elevator

More

  • Communal living room
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: USD 100

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100 per stay

Welcoming dogs and cats only

1 total pets

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 19 to 19 for adults, and USD 16 to 16 for children
  • Airport shuttle fee: USD 185.60 per vehicle (roundtrip, maximum occupancy 5)
  • Airport shuttle fee per child: USD 185.60 (roundtrip), (from 1 to 18 years old)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Late check-out fee: USD 100 (subject to availability)
  • Service fee: USD 19 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Does Delek Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Delek Tulum pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a deposit of USD 100 per stay and a fee of USD 100 per pet, per stay.

How much is parking?

Self parking is free at this property.

What time is check-in at Delek Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Delek Tulum?

Check-out is at 11:00 AM. Late check-out is available for USD 100 (subject to availability).

Does Delek Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 185.60 per vehicle applies.

Where is Delek Tulum located?

Nestled on the beach, this Zona Hotelera hotel is just steps from Ven a la Luz Sculpture and Tulum Beach. Sian Ka'an Biosphere Reserve is 1.8 mi (2.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Delek Tulum Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 290 out of 376 reviews
Rating 8 - Good. 45 out of 376 reviews
Rating 6 - Okay. 23 out of 376 reviews
Rating 4 - Poor. 10 out of 376 reviews
Rating 2 - Terrible. 8 out of 376 reviews

Reviews

Verified review

10/10 Excellent

Hessam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 3 nights there. Staff are extremely helpful and nice. Hotel atmosphere is amazing. Rooms are very stunning! Location is good and in the main hotels road. It is 15 min drive to Tulum city centre. Is good for chill-time and not especial activity like party.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Jeremy I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. The staff is perfect!! It is like having your own private beach house
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a very beautiful hotel in front of the beach with amazing views. The staff were very friendly and professional. It’s a little noisy because there’s clubs / music around it but that’s the vibe of Tulum. I highly recommend this place.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a jungle paradise on the beach! The rooms are so beautifully designed, clean, and natural feeling. We stayed in a standard room on the second level and our bathroom had a skylight! We were treated so kindly by Steph, who made our stay 10x more special. She was helpful at every turn and deserves all the praise!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Dylan Wallace

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Esraa

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service. So clean
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Delek was a perfect experience from start to finish. The staff was more than accommodating and made my birthday extra special with the sweetest touches. Would highly recommend for convenience (we walked everywhere) and the warm, friendly and beautiful beachfront environment. Restaurants were wonderful as well!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Best hotel with great staff and great rooms
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Teelah

Liked: Cleanliness, property conditions & facilities
Very nice ambiance. Staff was really nice. Great hotel for couples. The only thing I wish they had was a mirror and a tv in the room. The bathroom smelled awful as well.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Asi

Liked: Cleanliness, amenities, property conditions & facilities
Having visited Tulum on multiple occasions, I can confidently state that Delek Hotel consistently stands out as a premier accommodation choice. The establishment is characterized by its exceptional tranquility and meticulous cleanliness, contributing to a serene and peaceful atmosphere. Highly recommend
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

dagmy

Liked: Cleanliness, amenities
It was well maintained… people very polite, respectful…
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Atra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and our room design and view, beautiful beach with white sand. No seaweed excellent service, food and drink quality. Friendly and super nice staff. Was our first time in Tulum and had the most wonderful experience.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Great service, chill vibes to relax in the beach. Noisy at night time due to the restaurant/clubs. But prime location its in the middle of the ave.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

STEPHANY

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service! Beautiful breathtaking rooms with a view.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are beautiful and the staff are beyond amazing. We like to try different places but will be hard to not come back here. Little noisy on the street but we stayed in peak season so can’t be helped.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly friendly and helpful and the room was absolute paradise. This was the first vacation stay that I wasn't ready to come home from. Will 100% recommend.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Flodjor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, the staff and service is amazing and the restaurant is delicious.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Where do we even begin? The staff was incredible, food amazing, rooms amazing. Unforgettable experience at the beach club soaking up the sun all day and into the evening. 5 stars. Shout out to Edguardo, rodrigo, Jonathan, topa, manuel, (Chile I'll call her), and ALL STAFF. Security was on point. Heaven on earth! We will return next year
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

neil brian

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, the drinks and food mixed with the ambience was next level. Peaceful and pet friendly. Lost my wallet in the middle of the night with about 200 people around and it was turned into security with nothing missing. I can’t say enough good things about the experience. The worst part of this trip was having to leave. We will definitely be coming back.
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Upon arrival, the service was incredibly friendly from the start. They even dressed room to celebrate my birthday The staff are extremely accommodating. The location is situated near clubs and restaurants. Partial ocean view room was lovely, the daily coffee/tea they bring to your room in the morning is such a nice touch! Breakfast on the beach was amazing. I'd go back again when visiting Tulum
Coffee in the morning!
Breakfast in the beach
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely magical and the staff are so nice and welcoming, this place is definitely the one if you are looking for a perfect getaway!!
Stayed 7 nights in Sep 2023
Verified review

10/10 Excellent

yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Had an awesome relaxing girlfriend getaway. The staff from check in to the beach services were great.the room was beautiful
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of town and perfect proximity to the beach and fine dining, while also feeling like the quintessential Tulum experience one would expect regarding the aesthetic of the hotel itself.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Klaudia

Liked: Cleanliness, staff & service, amenities
Our stay at Delek was perfect from start to finish. The hotel knew straight away we were in Tulum to celebrate my birthday and went above and beyond to accommodate and celebrate us. We were offered a free room upgrade which was so fabulous however both rooms were equally beautiful and spotless and had the true Tulum feel. The restaurant/beach staff couldn’t have been nicer. The food and drinks were excellent and access to all big clubs/restaurants was so easy, it really is the perfect location. We can’t wait to come back
Stayed 11 nights in Nov 2025