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Casa Wahh

4.0 star property

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Photo gallery for Casa Wahh

Deluxe Apartment, Private Pool | In-room safe, iron/ironing board, WiFi (free), individually decorated - Casa Wahh (Tulum)
A lobby with a tiled floor, a sofa, potted plants, and a decorative door with a lattice design. - Casa Wahh (Tulum)
An outdoor patio with a wooden table, wicker chairs, and a view of the sky and greenery. - Casa Wahh (Tulum)
Private pool - Casa Wahh (Tulum)
In-room dining - Casa Wahh (Tulum)
Casa Wahh sits surrounded by green vegetation, offering a quiet retreat close to Tulum's Mayan Ruins. Guests have WiFi in their rooms and can cool off in the nearby outdoor pool. Staff members help arrange bike rentals and provide concierge assistance for exploring the area.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Apartment, Terrace

A modern living room with a sofa, wooden coffee table, and a dining area with chairs and a table.

Deluxe Apartment, Terrace

  • Garden view
  • 133 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Apartment, Private Pool

Deluxe Apartment, Private Pool | Living room | 45-inch flat-screen TV with digital channels, TV

Deluxe Apartment, Private Pool

  • Garden view
  • 259 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Apartment, Private Pool

45-inch flat-screen TV with digital channels, TV

Deluxe Apartment, Private Pool

  • Garden view
  • 259 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Apartment, Private Pool

Private spa tub

Deluxe Apartment, Private Pool

  • 259 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe Penthouse, Private Pool

An outdoor patio with a wooden table and chairs, a large vase, and a view of greenery and a pool.

Deluxe Penthouse, Private Pool

  • 142 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Penthouse, Private Pool

An outdoor patio with a wooden table and chairs, a large vase, and a view of greenery and a pool.

Deluxe Penthouse, Private Pool

  • 142 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 3 Twin Beds
  • Free WiFi

View all photos for Deluxe Apartment, Terrace

A dining area with a large table, three hanging wicker lamps, and a view of greenery through large windows.

Deluxe Apartment, Terrace

  • Garden view
  • 133 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

About the neighborhood

Zama, a neighborhood in Tulum, is home to Casa Wahh. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
View more Aparthotels in Tulum
Map
Privada Luum Zama en Aldea Zama,, Mza 27, lte 1, Tulum, QROO, 77760

What's nearby

  • A rocky coastline with turquoise waters and a stone structure on a cliff.
    Jaguar Park
    8 min walk - 0.5 miles
  • A beach with a palm tree and ocean waves under a purple sky.
    Tulum Beach
    8 min drive - 3.5 miles
  • Hunab Lifestyle Center
    10 min walk - 0.6 miles
  • Dos Aguas Park
    4 min drive - 1.1 miles
  • Hospital de Tulum
    4 min drive - 1.3 miles

Getting around

  • Tulum Intl. Airport (TQO)
    50 min drive

Restaurants

  • Coco Cafe
    5 min walk
  • Panza Tulum
    5 min walk
  • Rossina
    9 min walk
  • Jasmine
    5 min walk
  • Taqueria La 86
    9 min walk

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Property amenities

Pool/Spa

  • Access to nearby outdoor pool
  • In-room massages

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Kitchen

  • Blender
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 45-inch flat-screen TV with digital channels

Outdoor areas

  • Furnished patio
  • Garden
  • Outdoor furniture
  • Terrace
  • Yard

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • 3 steps to reach entrance
  • Elevator
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Safe

Things to do

  • Bicycle rentals
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system

General

  • 9 units
  • Access via exterior corridors
  • Bicycle rentals
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 100 (exact amount varies) at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Important information

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number HARI560118EY1

Frequently asked questions

Does Casa Wahh have a pool?

Yes, this property has outdoor pool access.

Is Casa Wahh pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Casa Wahh?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Casa Wahh?

Check-out is at 11:00 AM.

Where is Casa Wahh located?

Located in Zama, this aparthotel is 0.4 mi (0.6 km) from Jaguar Park and within 3 mi (5 km) of Tulum Mayan Ruins and Tulum Beach. Playa Paraiso is 2.8 mi (4.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casa Wahh Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 104 out of 143 reviews
Rating 8 - Good. 18 out of 143 reviews
Rating 6 - Okay. 10 out of 143 reviews
Rating 4 - Poor. 7 out of 143 reviews
Rating 2 - Terrible. 4 out of 143 reviews

Reviews

Verified

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, communication
Would stay again. Great apartments in a safe area for those that are going to stay a while.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Andrea

Liked: Cleanliness, check-in, listing accuracy
Disliked: Communication
We stayed at the penthouse and had a great time. There’s more pros than cons, that I will share: Pros Location is great, in a closed secured part of Zama, security 24/7, lots of restaurants, cafes, shops and tour operators within walking distance. Pool and patio area are really nice, spacious and has a shaded and a sunny side area. Rooms are spacious, and so are the bathrooms. Kitchen is clean and well equipped to make food. There’s a mini store and two pharmacies right across the street. The housekeeping team was really nice and helpful. Beautiful place to stay. Cons Internet-super spotty, had issues the entire stay. It only worked on the main floor, once you went to the upstairs room or pool area, it did not work. I message Liana but her response was that she would report it to the provider :( Overall, I would stay here again, and would recommend it, but the person in charge needs to step up her act, and be more responsive.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved the property, the cleanliness, hospitality. Great places for large parties. Modern design and esthetics.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

A great retreat away from the noise

This was a beautiful place that was a great retreat! Enjoyed the private pool! Cabs to the beach were way overpriced for a short drive but Tulum is overpriced.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

GINA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great! No issues and the management communicated very well. There are mosquitos just be aware but everything was safe and great! Easy to find off of the beaten path and SAFE! We rented ATVs for the week and couldn't be happier!
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, property conditions & facilities, communication
This property was super cute and clean! The staff was so friendly and went out of their way to help us get a new key for our apartment when we lost ours on a boat. They assisted us after hours without hesitation. We will definitely be back!
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities, communication
The stay was amazing. The only thing is just the exterior at night it’s pretty dark, but nonetheless it’s very quiet and peaceful. It’s very relaxing to stay there the communication it’s good with the host. Overall a good experience except for the cabs they can be pretty hostile if you get your own cab like (Eiby or Indrive) but the Taxis in Tulum are very aggressive and they just want to take the most money they can. I would just say be careful on that part.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Tashiana

Liked: Cleanliness, property conditions & facilities, communication
Liked it was near the local restaurants. I didn't like the cleanliness of the rooftop furniture nor pool. The bathroom on the top floor would sometimes run on its own for 2-4mins at night.
Stayed 3 nights in May 2024
Verified

8/10 Good

Whitney

Liked: Cleanliness, property conditions & facilities, communication
great spot - we had a very good stay at casa wahh. was well located between the beach and the main town so it was easy to get around. the only disappointing thing was that casa wahh was advertised as having free pool and jacuzzi access even for the terrace apartments which don't have a private pool. turned out to be a pool, jacuzzi, and sauna situation at a restaurant a few minutes away walking and the jacuzzi was broken and the pool didn't look as clean as we'd have liked. otherwise a good spot to relax and stay at in tulum. Anel, the property manager was very responsive and helpful!
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed our stay at Casa Wahh. Really nice property. The quiet was nice and so were the amenities. Really enjoy the upstairs area. Also liked that, it had security and felt safe. Be aware that there is not much in the immediate area. A person has to walk or find a way to get to anything around there. Might make sense to Rent a bike, but we didn’t do that . The community pool isn’t much to talk about. As others have mentioned, there is construction all around, but didn’t feel intrusive at all.
Stayed 5 nights in May 2024
Verified

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
We stayed here during the holidays. The property is beautiful, but the management was not very responsive. Unfortunately, we ran out of water for a day and did not receive a response until 14 hours later. Additionally, we noticed that people do not respect the designated quiet hours, so if you’re looking for a calm and peaceful stay, this might not be the ideal place. On a positive note, the house is well-equipped with all the necessary amenities, cleaning services were available, and the place was always kept very clean.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, room comfort, communication

The most Honest Review

Casa Wahh was insanely beautiful. It is in this luxury complex of apartments in Tulum. Casa Wahh is about a 20-minute taxi ride to the center of Tulum where all the restaurants and resorts are which can be a bit annoying because all of the taxi drivers are scammers in Tulum. If you plan on staying here, I suggest renting a car. The host Anel is the absolute best, she will do anything in her power to make your stay a pleasant one. We reached out to her with any questions or concerns, and she answered all of them in a timely manner. Take into consideration that these are apartments and not an adult only resort and there may be children or dogs on the premises. She has no control over that. We didn't get a chance to visit the spa but we did book a massage and clay mask in our room which was a 10/10. There is a restaurant called TUUCh on the premises which was great. Overall, I enjoyed my stay here, it made my stay in Tulum pleasant.
Stayed 4 nights in Aug 2023
Verified

4/10 Poor

Ludwign

Liked: Cleanliness
Disliked: Amenities, communication
Beautiful 2 bedroom apartment, 3 beds, one king in one room and 2 twins in another, beds are rock hard, not looking forward to sleep in them, we are not sure how this apartment shows as a property that can accommodate 5 persons, but some how Expedia or Casa Wahh, allow for a booking for 5 person, they shouldn’t. Check in was a nightmare, since I never got the access codes and no one seemed to answer my call, text or messages through the Expedia app, we were able to get in an hour later by mere chance as we happened to see a person that was leaving the apartment complex and he happened to be a person they worked here, he had to contact the managers to get the access codes. Beat in mind that the place is mosquito infested, so waiting outside, locked out for an hour meant to be fighting with mosquitoes. After we finally got in I reached out to the managers only to get this response response: “ Hello I am sorry Wr semt you all the info to the app I have the proves So please check well your messages.” They sent their screenshots and I sent my screenshots, they sent messages and for some reason I didn’t receive them. A technical issue but I was surprised by the rudeness of the manager “…so please check your messages well”, zero tact, zero care. I’m glad we are just staying here for one night on our way to Xcaret.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Phongsy

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent property for our family of 5. Rooftop pool and eating area was amazing. All the bedrooms, bathrooms and living space top notch. We would definitely stay here again. There's a 7-Eleven across the street right outside the gated community. We didn't walk anywhere. We used a taxi and then rented a car. Just be careful with parking when exploring. We got our car towed in the hotel beach zone.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

quang

Liked: Cleanliness, check-in, communication, listing accuracy
What an excellent experience
Stayed 6 nights in Jul 2026
Verified

10/10 Excellent

Maria R

Liked: Cleanliness, amenities, property conditions & facilities, communication
I enjoyed staying at casa wah
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property and host!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, room comfort, communication
Everything is beautiful! Clean and spacious. We will totally stay here again.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Roderich

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property, great safe community, not far from the beach and center of Tulum.
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Yanaisy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful Place love love the atmosphere My family love love the place
Stayed 6 nights in Jun 2023
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful quiet place to relax
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing atmosphere and architectural designs
Stayed 5 nights in Jul 2022
Verified

10/10 Excellent

Daniel

Liked: Property conditions & facilities, communication
Nice y quiet
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Natani

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place. Feels like a Spa. Gorgeous decoration.
Verified

10/10 Excellent

Maria Elena

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property is beautiful and the staff is outstanding. The only thing that would have improved our stay is if the pool was closer and not attached to the restaurant.
Stayed 4 nights in Jul 2023