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Casa Malca

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Photo gallery for Casa Malca

A serene pool area with palm trees and a circular stone structure. - Casa Malca (Tulum)
Property video
A room with a large window, a chandelier, and a view of a garden. - Casa Malca (Tulum)
A spacious entrance with a wooden wall and hanging fabric. - Casa Malca (Tulum)
A beachside resort with rows of sun loungers and palm trees, overlooking the ocean. - Casa Malca (Tulum)
Luxury
5.0 star property
9.2

Wonderful

Beachfront sanctuary in Tulum

Turquoise waters meet perfect sand at Casa Malca's pristine, staff-maintained beach. Unique artwork adorns spacious rooms, creating a luxurious boutique atmosphere. Guests enjoy beachfront dining at two exceptional restaurants and can retreat to the full-service spa for rejuvenating treatments.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite, Garden View

A modern bedroom with a large bed, a sofa, and a painting on the wall.

Junior Suite, Garden View

10.0 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Beachfront

A spacious bedroom with a large bed, a sofa, and a bench. There is a view of palm trees through the window.

Junior Suite, Beachfront

  • Partial ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Beachfront (Master)

A modern hotel room with a large bed, a sofa, a desk, and a view of the beach.

Suite, Beachfront (Master)

  • Partial ocean view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)

A modern interior with a spiral staircase, a large window with a view of greenery, and a patterned rug.

Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)

  • Garden view
  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, 2 Bathrooms, Garden View (Village)

A modern outdoor living area with a sofa, chairs, and a coffee table.

Family Suite, 2 Bathrooms, Garden View (Village)

  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

About the neighborhood

Located on the waterfront, Casa Malca is in Zona Hotelera neighborhood and is connected to the convention center. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Sian Ka'an Biosphere Reserve and Gran Cenote. Tulum Mayan Ruins and Akumal Beach are two other places to visit that come recommended. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. Visit our Tulum travel guide
Map
Carretera Tulum-Boca Paila Km 9.5, Tulum, QROO, 77780

What's nearby

  • A beach with a palm tree and ocean waves under a purple sky.
    Tulum Beach
    11 min walk - 0.6 miles
  • A beach with palm trees, a sandy shore, and several boats in the water.
    Playa Paraiso
    14 min drive - 7.1 miles
  • Ancient stone ruins with a pyramid-like structure, a stone wall, and a sign indicating no photography.
    Tulum Mayan Ruins
    17 min drive - 7.9 miles
  • A coastal landscape with a stone structure on a cliff, palm trees, and a sandy beach.
    Playa Ruinas
    21 min drive - 8.1 miles
  • An underwater cave with stalactites and stalagmites, illuminated by green lighting.
    Gran Cenote
    22 min drive - 11.0 miles

Getting around

  • Cancun Intl. Airport (CUN)
    119 min drive

Restaurants

  • Ilios | Greek restaurant in Tulum
    2 min drive
  • Rosa Negra Tulum
    3 min drive
  • Cenzontle
    2 min drive
  • ARCA
    2 min drive
  • Casa Banana
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Restaurants on site

  • Philosophy

Things to do

  • Art gallery
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Children's pool
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Music library
  • Outdoor padel court
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Winery release events

Family friendly

  • Beach toys
  • Children's games
  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (1,292 square feet of space)
  • Coworking space

Outdoors

  • Beach towels
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • On the boardwalk/promenade
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"step to reach entrance 1", step to reach entrance
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Fixed shower seat
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Magnifying mirror
  • No elevator
  • Smooth flooring in room
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Late check-in fee for check-in between 12:30 AM and 1:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night

Service animals are welcome, and are exempt from fees

1 total (up to 22 lbs per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 420 per vehicle (roundtrip, maximum occupancy 4)
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Casa Malca have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Casa Malca pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 40 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Casa Malca?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 12:30 AM–1:00 PM for a fee.

What time is check-out at Casa Malca?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Casa Malca provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 420 per vehicle applies.

Where is Casa Malca located?

This family-friendly Tulum hotel is located on the boardwalk/promenade, 0.3 mi (0.6 km) from Sian Ka'an Biosphere Reserve, and within 9 mi (15 km) of Tulum Mayan Ruins and Gran Cenote. Xel-Há Park and Akumal Beach are also within 25 mi (40 km).

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Reviews

Casa Malca Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 349 out of 461 reviews
Rating 8 - Good. 51 out of 461 reviews
Rating 6 - Okay. 30 out of 461 reviews
Rating 4 - Poor. 13 out of 461 reviews
Rating 2 - Terrible. 18 out of 461 reviews

Reviews

Verified review

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel’s cleanliness and maintenance were impeccable. We especially appreciated being able to communicate with the staff via WhatsApp at any time and how attentive they were to our needs throughout our stay. The price is definitely worth it, as the staff goes above and beyond to make the experience truly pleasant and enjoyable. The breakfast is great!
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I absolutely loved our stay at Casa Malca. While the property may lack some of the amenities of other hotels on Tulum Beach Rd., Casa Malca features artworks from the renowned collector Lio Malca’s personal collection in the hotel and around the grounds, so it’s a must for art enthusiasts. Additionally, the staff are all extraordinary, addressing us by name and attending to every detail of our stay.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Yadimar

Liked: Cleanliness, amenities, property conditions & facilities
The room and the staff were amazing.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Hotel Casa Malca was outstanding. The staff were incredible, and the concierge service was on top of everything — always checking in, always available, and there for us 24/7. The food was excellent, and everything was perfect. I would definitely go back anytime.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an exceptional stay at Casa Malca from start to finish. The entire experience exceeded our expectations. The staff were outstanding throughout our stay—friendly, attentive, and always willing to go the extra mile to ensure everything was perfect. Nothing ever seemed too much trouble, and their genuine hospitality made a lasting impression. The location was ideal for us: peacefully removed from the busier party areas, yet still conveniently close to a great selection of restaurants, bars, and local attractions. The property itself is beautiful, with its unique design, eclectic artwork, and distinctive character creating a truly memorable atmosphere. Every detail adds to the charm and brings the hotel to life. Breakfast was another highlight. Each morning we enjoyed ordering from a varied menu, and every dish we tried was fresh, well-prepared, and delicious. We genuinely could not fault our experience at Casa Malca. It is a special place that combines luxury, character, and exceptional service, and we would highly recommend it to anyone visiting the area.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities
Amazing facilities. Everyone was so nice and hepful. Amazing good and service. Thr beachfront from here is so peaceful.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel!

We've stayed here multiple times and the service and hotel are always excellent.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
My room was unique, well appointed, and had an amazing garden/jungle view!! The staff could not have been more accommodating and pleasant. The beach was as beautiful as some I’ve seen in Hawaii and I would highly recommend this cool property!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Tanquil

Liked: Cleanliness, amenities, property conditions & facilities
The room was beyond our expectations! Perfect. The staff was amazing! The whole place was simply magical!
The beach outside our room
Hotel entrance
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, friendly staff
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

shahbaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great service and overall Amazing experience!! Angel conceirage really helpful throughout our stay 10/10✨️
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Yan

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely service, beautiful rooms. Everything was top notch
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with lush landscaping. Beach and sand was perfection!!
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxed and clean. Food was great and so was the staff. Rooms are big and the property is simply wonderful.
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

AUBREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa. Malca.

Awesome, great staff
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
The whole property is amazing. Staff was very friendly and accommodating to whatever we asked of them. The unique artwork really sets it apart from any other property that I have stayed at in the Caribbean.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

William James

Liked: Cleanliness, staff & service, property conditions & facilities
Casa Malca is a truly unique hotel. Beautifully appointed with incredible art. The rooms are fantastic and the staff very warm, welcoming and helpful. I would highly recommend it for a stay in Tulum
Stayed 7 nights in Mar 2024
Verified review

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING property with even better staff. Would recommend. Beaches were beautiful, spa had a cold plunge, sauna, steam and jacuzzi that we utilized everyday. Staff was super friendly and attentive. Shops and restaurants surround the area making it a great location. Hope to be back some day!
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Superior service form the entire staff. They go the extra mile to make your stay as enjoyable as possible.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Lebsinay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Malca exceeded every expectation I had. The hotel is absolutely stunning and the art pieces are just exceptional. The staff offers the best hospitality I have experienced in my many trips to Mexico. I will be returning soon to Casa Malca!
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best in Tulum

The was my 3rd visit to Casa Malca. I went for the birthday and they treated me so very well. The service and staff are the best in Tulum.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful. Beautiful and well decorated property. Very friendly and professional staff. Food was delicious. We fel very welcomed the moment we set foor on the property. Highly recommend for adults and families.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i came to celebrate my birthday and they welcomed me with a complimentary bottle of champagne and room upgrade, service was outstanding, they even gave me a spa discount and finally a beautiful candle as a birthday gift. love this hotel, it was my 5th time staying in it.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Kristina Diann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the friendliness of the staff. We celebrated our 1 year olds birthday here and they went above and beyond to accommodate us. The resort was always clean and well taken care of. The food was prepared well and tasty. Artwork was amazing. Very nice place!
Stayed 5 nights in Sep 2023