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ARKA TULUM

4.0 star property

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Photo gallery for ARKA TULUM

A couple in a pool with a waterfall backdrop, holding drinks. - ARKA TULUM (Tulum)
A woman sitting at a wooden table outdoors, holding a mug. - ARKA TULUM (Tulum)
A courtyard with a tiled floor, a small pool, and a tree providing shade. - ARKA TULUM (Tulum)
Two women in a tropical setting, one in a light blue dress and the other in a red dress, holding drinks. - ARKA TULUM (Tulum)
A modern bedroom with a large bed, a wooden headboard, a view of greenery through large windows, and a cozy seating area with a chair and a rug. - ARKA TULUM (Tulum)
You can look forward to free continental breakfast, a terrace, and designer stores on site at ARKA TULUM. Treat yourself to a deep-tissue massage or other spa services. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a garden and a bar.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Room options

View all photos for Deluxe Villa, Garden View

A modern bedroom with a large bed, a wooden headboard, a view of greenery through large windows, and a cozy seating area with a chair and a rug.

Deluxe Villa, Garden View

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Villa, Pool View

A modern bedroom with a large bed, a view of greenery through the window, and a minimalist decor style.

Deluxe Villa, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Tulum, ARKA TULUM is in the city center. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
Map
Rio Otate Calle 37 Tumbenka, Tulum, QROO, 77760

What's nearby

  • A rocky coastline with turquoise waters and a stone structure on a cliff.
    Jaguar Park
    4 min drive - 1.1 miles
  • Dos Aguas Park
    2 min walk - 0.1 miles
  • Hospital de Tulum
    6 min walk - 0.4 miles
  • Hunab Lifestyle Center
    3 min drive - 1.1 miles
  • Cenote Calavera
    5 min drive - 1.6 miles

Getting around

  • Tulum Intl. Airport (TQO)
    46 min drive

Restaurants

  • Wang Tulum
    3 min walk
  • El Pollo Bronco
    3 min walk
  • La Fourneé
    2 min walk
  • Encanto Cantina
    2 min walk
  • Raw Love
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Designer stores
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Smooth flooring in room
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Outdoor shower
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Private plunge pool

More

  • Air conditioning
  • Desk
  • Fan
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Frequently asked questions

Does ARKA TULUM have a pool?

Yes, this property has an outdoor pool.

Is ARKA TULUM pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at ARKA TULUM?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at ARKA TULUM?

Check-out is at 11:00 AM.

Where is ARKA TULUM located?

Located in Tulum City Center, this hotel is steps from Dos Aguas Park and 2.6 mi (4.2 km) from Tulum Mayan Ruins. Hospital de Tulum and Hunab Lifestyle Center are also within 2 mi (3 km).

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Reviews

ARKA TULUM Reviews

10

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 13 out of 13 reviews
Rating 8 - Good. 0 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

Reviews

Verified review

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities
I had an amazing stay at ARKA. The entire staff was so friendly, professional, and attentive, a very personalized experience. The food was delicious and ambiance was amazing for a relaxing retreat! Special thank you to Leyda and Bryan, they ensured that my all of my needs were met!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

monica

Liked: Cleanliness, staff & service, amenities
Room was spotless & beautiful. Had a very cozy vibe. The staff were amazing, very fast with any requests. The grounds are beautiful. Also had a private pool in our suite. The outdoor shower was great. Did not want to leave here
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Will

Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal hotel . The staff is hands down the best. I was able to check in early. The plunge pool with the room is a nice touch. The breakfast included with the stay is a must. I had eggs with ham, toast, fruit and granola with yogurt: The pool with the rainfall waterfall is sophisticated. The property and rooms were like the photos listed online. It’s jungle-ly vibe but not too secluded.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved every moment of my stay at Akra!!!
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Antonia

Liked: Cleanliness, amenities, property conditions & facilities
Unser Aufenthalt im Arka Hotel in Tulum war rundum ausgezeichnet und hat unsere Erwartungen in jeder Hinsicht übertroffen. Besonders hervorzuheben ist das äußerst freundliche und hilfsbereite Personal, das rund um die Uhr über WhatsApp erreichbar war und jederzeit schnell, kompetent und sehr zuvorkommend reagiert hat. Der Room Service war erstklassig – das Essen war qualitativ hochwertig, sehr frisch und geschmacklich hervorragend. Unser Zimmer war außergewöhnlich groß, sehr stilvoll eingerichtet und bot ein äußerst bequemes Bett, in dem man perfekt entspannen konnte. Besonders angenehm war auch, dass täglich frische Handtücher für Strand und Pool bereitgestellt wurden. Das Hotel liegt in einer ruhigen Wohngegend, die ideal ist, um dem Trubel zu entkommen und vollkommen zu entspannen. Der Pool ist großzügig gestaltet, hervorragend zum Schwimmen geeignet und lädt ebenso zum Sonnen und Verweilen ein. Insgesamt ein erstklassiges Hotel mit exzellentem Service, hohem Komfort und einer sehr angenehmen Atmosphäre. Wir würden jederzeit wiederkommen und können das Arka Hotel uneingeschränkt weiterempfehlen.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente trato limpieza amavilidad de todo el personal100 de 100
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Alisha

Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Michael

Stayed 1 night in Apr 2026