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Tachibanaya

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Photo gallery for Tachibanaya

A traditional Japanese-style building with a koi pond and lush greenery. - Tachibanaya (Tsuruoka)
A modern spa area with a hot tub, tiled walls, and a stone lantern. - Tachibanaya (Tsuruoka)
A traditional Japanese room with tatami flooring, a low table with two cups, and a view of a garden through a shoji screen. - Tachibanaya (Tsuruoka)
A traditional Japanese onsen with a wooden interior, a stone wall, and a view of the outside. - Tachibanaya (Tsuruoka)
A traditional Japanese room with tatami flooring, a low table with tea set, and a view of a garden through shoji screens. - Tachibanaya (Tsuruoka)
Luxury
4.0 star property
9.0

Wonderful

Upscale ryokan

Take advantage of an indoor mineral hot spring (onsen), a terrace, and a garden at Tachibanaya. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for [South Building] Japanese Style Standard Room

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

[South Building] Japanese Style Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for [Annex Building] Japanese Style Room (KANSUISOU)

A traditional Japanese-style building with a koi pond and lush greenery.

[Annex Building] Japanese Style Room (KANSUISOU)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for [East Building] Japanese Style Deluxe Room

A traditional Japanese room with tatami flooring, a low table, cushions, and a view of greenery through large windows.

[East Building] Japanese Style Deluxe Room

  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons

View all photos for [West Building] Japanese Style Superior Room

A traditional Japanese room with tatami flooring, a low table, chairs, and a television.

[West Building] Japanese Style Superior Room

  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for [East Tower] Twin Room

A hotel room with two beds, a desk, and a chair. There is a window with a view of a mountain.

[East Tower] Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Tsuruoka is home to Tachibanaya. Nangakuji Temple and Taihinkan are local landmarks, and the area's natural beauty can be seen at Hakusan Island and Yura Beach. Visit our Atsumi travel guide
Map
Yuatsumi-tei 3, Tsuruoka, Yamagata, 999-7204

What's nearby

  • Atsumi Road Station
    11 min drive - 5.9 miles
  • Yura Port
    27 min drive - 13.8 miles
  • Yura Beach
    28 min drive - 14.2 miles
  • Tsuruoka Park
    41 min drive - 21.1 miles
  • Kamo Aquarium
    42 min drive - 21.6 miles

Getting around

  • Shonai Airport (SYO)
    37 min drive

Restaurants

  • 道の駅あつみ レストラン早磯
    7 min drive
  • めん処久太
    11 min walk
  • いかり食堂
    10 min drive
  • 朝日屋
    10 min drive
  • 中華そば 河畔
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,000 per person
  • A restaurant

Things to do

  • Hot springs
  • Karaoke

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Spa

  • Hot springs
  • Public bath open from 4:00 AM - 1:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 20

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Tachibanaya pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Tachibanaya?

Check-in begins at 3 PM.

What time is check-out at Tachibanaya?

Check-out is at 10 AM.

Where is Tachibanaya located?

Situated in Tsuruoka, this ryokan is 4.9 mi (7.9 km) from Atsumi Road Station and within 12 mi (20 km) of Yura Port and Hakusan Island. Yura Beach is 11.2 mi (18 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tachibanaya Reviews

9.0

Wonderful

9.4

Cleanliness

6.6

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 41 out of 66 reviews
Rating 8 - Good. 17 out of 66 reviews
Rating 6 - Okay. 6 out of 66 reviews
Rating 4 - Poor. 1 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Stunning

Extremely helpful staff. Showed us where to park and had an English speaking front desk staff to show us around and explain the hotel bath, dining, and other schedules. The hotel grounds were gorgeous. The room was extremely spacious and I wish we could have stayed a few more nights to enjoy everything. Hope to be back one day.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location, outstanding tatami room with good en suite bathroom facilities, and extremely friendly staff. Wifi connection in room was very weak (had to go to hall to connect). Not many English-speaking staff but made do with Google-translate. Would have appreciated food/snack options in bar but bought snacks at well-stocked gift store and small snack outlet on street where they have nice hot spring foot baths next to the river. The garden is beautiful and the private onsen was excellent. Probably easiest to visit by car (plentiful space in their off site parking lot); the train option would be cumbersome. Beautiful rose garden associated with the shrine up the hill; in full bloom at the end of June. Small restaurants nearby.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay. There are some great features to this place. It's beautiful, has great updated amenities, and it's perfect for a relaxing trip. However, the website was hard for me to use and it was difficult to get anyone on the phone who speaks English. This made booking a room difficult, as well a working out some details of my stay. It was also kind of boring place to stay. Most clients were families with babies or older couples. Nobody spent time in the lounge/ bar at night, only for coffee in the morning prior to checkout. The restaurant was good, but not amazing. I had better meals at some home stays in the area. If you're looking for something very cozy, quiet, and standard hotel experience, this is for you. If you want something a little more fun, with great food and still have a relaxing time, there are better options.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a nice stay, we would definitely come back

Overall nice stay with exceptionally good sleep on the futon mats. Huge traditional apartment with two big rooms and plenty of space. Very quiet. We didn’t have a nice view from our suite but the view of the garden from other rooms and communal space is amazing (though the windows are very dirty anyway). The staff is lovely and very attentive although speaks absolutely no word in English (apart from one English native speaker). The check in process and parking took forever with very slow translations on the phones. The communal baths are nice, the private rooftop baths are nice too but didn’t feel clean (feeling a layer on the bath floor and seeing plenty of leaves in the pool three days in a row). The carpet in the hallway is so stained it makes you feel concerned when you first enter worrying if the room is clean. It was a bit contrastive with the posh and elegant service all the staff was trying to give. The room was nice and clean though. The dinner was delicious, well worth trying.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
very nice hotel, what a perfect stay, highly recommended this iconic hotel
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
料理も美味しくお腹いっぱいいただきました。 スタッフは皆、丁寧な対応でした。 朝食も品数がたくさんで驚きました。 お庭もとてもきれいで癒されました。
Stayed 1 night in Sep 2026
Verified review

4/10 Poor

Disliked: Cleanliness
勇者の席がテーブルの上に照明がなくて暗かった
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋に冷たい水が用意されていて、とてもおいしかった　静かでゆっくり休めた
Stayed 1 night in Sep 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities
到着から出発までスタッフの冷たさを感じる宿でした。 特に宿泊先は山奥で周りはコンビニが無いエリアで歩いて行くには不可能な所　周りに食堂も無く　恐らくディナー付きがほとんどの宿泊者かと思います　ディナーは19:00〜21:00までで、到着が少し30分遅れであってもNGで　晩飯は無しです　あたりまえかと思いますが遅れれば返金も無しです。ディナー代分とは思いませんが、おにぎり🍙の軽食くらい用意して頂けると人の暖かみの心地よい所と思いたかったです。その宿泊は温泉♨️も入る気にならず、即出発しました。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
木の香りがしていてとても癒されました。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
殆どが100点でしたが3点ほどお願いになります。 今回離れに宿泊しました。 ただ部屋外に出たバルコニーや周辺をもう少し綺麗なってたら良かったです。折角いい部屋ですから。管理が大変かと思いますが。 2つ目は、折角サウナがあるので水風呂があった方がいいと思います。サウナは水風呂など冷やすことのセットだと思います。 3つ目は、露天風呂にちょっとお湯から上がって休もための椅子があってもいいのかと思いました。 露天風呂の岩にも座れますがゴツゴツして痛いです。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が最高でした。駐車場への送り迎え、客室への案内、食事会場への案内等すべて完璧でした。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
最高でした！
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

せ
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
フロント、売店、ラウンジ、レストラン、客室対応のすべてが、改善を積み重ねた賜物と実感できる素晴らしいサービスを受けました。また、真冬にも関わらず、館内各所に生花が装飾されていて、実に清々しい気持ちになりました。
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
温泉、食事、職員さんの対応も良く大変満足しました。
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
どの料理も美味しくて、母も大変喜んでいました。庭園の鯉も素敵でしたし、露天風呂の金魚も最高に素敵でした。水族館に行った気分で、温泉だけでなく、とても得をした気分になりました。ありがとうございました。
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても居心地のよい宿でした
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
駐車場が150mくらい離れた所にありますが、ホテルの車で送迎して
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una notte all'onsen

Hotel eccezionale, con possibilità di prenotare stanze con servizio di bagno caldo (onsen) in stanza. La nostra camera aveva un affaccio diretto sul delizioso laghetto con carpe e anatre (e ranocchie che ci hanno fatto compagnia tutta notte). Consiglio di prenotare con servizio di cena e colazione inclusi, in quanto nelle vicinanze non ci sono ristoranti.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort
朝食の量が多すぎて食べきれない。冷暖設備がイマイチで、とても寒かった。布団が薄い。
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
金額を考えると、とても良かった😆 部屋も清潔で大変満足でした。 ベトナムの若い女性の対応が素晴らしく良かったです🙆 初めは日本人だと思っていました。 大切にしてやってください🙇
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
受付も荷物を運んでくれた担当の方は愛想もうよく、良かったのですが、夕食の担当をしてくれたおばさんは食事を持ってくるタイミングもズレてるし愛想も悪かった。またお風呂用のタオル２本しかなく共同で使用するアメニティでもう少し解説してもいいの門思った
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
離れの部屋の温泉が良かったです。 高齢の父にも使いやすかったです。
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お友達と2人で利用しました。料理が大変美味しく器も素敵です。スタッフの皆さまの行き届いたサービス、心地良く過ごすことができました。また機会があったら利用したいと思います。
Stayed 1 night in Jul 2024