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Hotel Motel Penn - Mass

Property class: 3

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Photo gallery for Hotel Motel Penn - Mass

A bar area with wooden decor, a TV screen, and various bottles and glasses. - Hotel Motel Penn - Mass (Trois-Rivieres)
A spacious indoor area with multiple seating arrangements, a pool table, and a bar area. - Hotel Motel Penn - Mass (Trois-Rivieres)
A bar with multiple gaming machines, a menu board, and a person seated at a table. - Hotel Motel Penn - Mass (Trois-Rivieres)
A bedroom with a large bed, a sitting area with a chair and table, a small bathroom with a bathtub, and a mirror reflecting the room. - Hotel Motel Penn - Mass (Trois-Rivieres)
A pool table in a room with a red patterned carpet, wooden furniture, and a bar area with a television. - Hotel Motel Penn - Mass (Trois-Rivieres)
Take advantage of a nightclub, an arcade/game room, and dry cleaning/laundry services at Hotel Motel Penn - Mass. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and free babysitting.

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Economy Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a small table, and a decorative vase.

Economy Room, 1 Queen Bed, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Economy Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a lamp, a television, and a chair.

Economy Room, 2 Double Beds, Non Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Trois-Rivieres is home to Hotel Motel Penn - Mass. Maison Rocheleau and Gare de Trois-Rivières are local landmarks, and travelers looking to shop may want to visit Les Galeries du Cap and Le Carrefour Trois-Rivières. Traveling with kids? Consider Espace Pauline-Julien, or check out an event or a game at Circuit Trois-Rivières. Visit our Cap de la Madeleine travel guide
Map
303, blvd Ste-Madeleine, Trois-Rivieres, QC, G8T 3M4

What's nearby

  • A forest path surrounded by trees and foliage.
    Université du Québec à Trois-Rivières
    11 min drive - 4.6 miles
  • Maison Rocheleau
    7 min walk - 0.4 miles
  • Basilica of Notre-Dame-du-Cap
    8 min walk - 0.5 miles
  • Espace Pauline-Julien
    3 min drive - 1.2 miles
  • Cogeco Amphitheatre
    11 min drive - 3.2 miles

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB)
    80 min drive

Restaurants

  • Eggspress
    5 min drive
  • Tim Hortons
    5 min drive
  • Cambodiana Restaurant
    3 min drive
  • McDonald's
    2 min drive
  • Subway
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Nightclub

Family friendly

  • Arcade/game room
  • Free babysitting
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:30 AM - 2:30 AM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10 per stay
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: CAD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 060804, 2026-10-31

Frequently asked questions

Is Hotel Motel Penn - Mass pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Motel Penn - Mass?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Hotel Motel Penn - Mass?

Check-out is at noon.

Where is Hotel Motel Penn - Mass located?

This family-friendly Trois-Rivieres hotel is within a 10-minute walk of Saint Lawrence River and Maison Rocheleau. Espace Pauline-Julien and Basilica of Notre-Dame-du-Cap are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Motel Penn - Mass Reviews

6.0

6.4

Cleanliness

6.6

Location

6.6

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 45 out of 370 reviews
Rating 8 - Good. 95 out of 370 reviews
Rating 6 - Okay. 95 out of 370 reviews
Rating 4 - Poor. 74 out of 370 reviews
Rating 2 - Terrible. 61 out of 370 reviews

Reviews

Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Toilet ran all night. Bed was comfortable. Went for supper in Chinese restaurant attached! Food okay but not enough staff to help one waiter he had about 30 customers one of 6 left because they still didn’t have food after waiting 1 1/2 hours!
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Nice big room
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Breakfast has been eliminated; but basic amenities are still good
Stayed 8 nights in Jul 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was really sweet, but this property is quite dilapidated and neglected. I can say that one positive is that there were no bedbugs--I fully expected them. And it was quiet. A very cheap room that you could book in an extreme emergency.
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
I chose this hotel because it advertised as family friendly, said there was an arcade, and that there was a rollaway bed available for $10, microwave in the room, pool tables in the bar. There was no microwave in the room, no rollaway bed available, the “arcade” was gambling machines, the pool tables were no longer there. The fridge in the room was leaking all over the floor. The balcony felt like it was going to fall out from under my feet. We needed a couple of plates for the room for food, they denied this even though there is an attached restaurant in the hotel. The front staff was accommodating by giving us a room with two beds, to make up for no rollaway bed. The bartender was one of the sweetest people I’ve ever met. The bar was cool and vintage. The room was clean, just needs updating. I do not appreciate the false advertisement of this place. If it did not have the amenities that were listed, I would not have stayed here. The front staff were somewhat friendly, but didn’t seem to care that we did not have the amenities that were shown. I would not recommend staying at this establishment.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Bed was a little stiff, but over all worth the amount we paid
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were greeted with a smile upon arrival. Receptionist was forthcoming and helpful. Just remember it's a Motel. We were in room 24 on ground level. The pictures on the website were not what this room was like. I'm sure it will be renovated soon. Price didn't reflect what it was worth.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible !!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It was friendly receception. Amenities are bare minimum.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Staff weren't there when we checked out. No one answered the phone when we called for assistance. It's a good thing we didn't forget anything in the lobby because the front door locked behind us when we left the building. A fire alarm woke us up at 3 am. False alarm, but it ruined our sleep for the night. Basic room with everything you'll need to crash for the night. Charged us $100 deposit. Motel smells kinda weird.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
very nice and quiete place .
Stayed 3 nights in Feb 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smells, was not clean . Had a hard time getting my deposit back.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend this place. Dirty can not speak English and when you check out no there to refund your deposit you have to call back to get it. Still waiting been 2 days. Fire alarm went off at 343am someone was taking a shower. People yelling all night.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Amenities
So good , I liked this place . I could like to come back again🙏🙏
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness
Wonderful staff, and for what it is worth the rooms are simple and clean. Convenient for a night or two.
Verified review

8/10 Good

Liked: Cleanliness, staff & service
They were pleasant and helpful when I lost my key.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Basic place to sleep.
Stayed 3 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to crash, fantastic, courteous and sympathetic staff, always there to help when needed. Clean rooms, many stores around such as convenience stores, Uniprix, Jean Coutu, Métro, Dollarstore and a Small mall. Very close to the sanctuary in case you are looking for Jesus and fairly priced.
Stayed 2 nights in Aug 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very old everything needs renovation.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Good
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Amenities
Nice bedroom but the carpet on the hallway was dirty after that everything was ok
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Amenities
Hotel is saying no room available
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Very poorly kept rooms with very old and dirty bedding. Very low standards cleanliness of the rooms and furnishings.
Stayed 1 night in Jun 2025