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Hôtel Le Pastel

2.0 star property
Boardwalk/promenade hotel with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Hôtel Le Pastel provides amenities like a coffee shop/cafe and a 24-hour business center. Stay connected with free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Single Room

Standard Single Room | Premium bedding, desk, soundproofing, iron/ironing board

Standard Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Bidet
  • 7 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Single Room

Economy Single Room | Premium bedding, desk, soundproofing, iron/ironing board

Economy Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Bidet
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Premium bedding, desk, soundproofing, iron/ironing board

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
  • 15 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Twin Room

Economy Twin Room | Premium bedding, desk, soundproofing, iron/ironing board

Economy Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Twin Room

Comfort Twin Room | Premium bedding, desk, soundproofing, iron/ironing board

Comfort Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Separate bedroom
Hair dryer
Private bathroom
  • 23 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room | Room amenity

Economy Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Bidet
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Premium bedding, desk, soundproofing, iron/ironing board

Standard Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Bidet
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
1 Rue de l'Orient, Toulouse, 31000

What's nearby

  • Garonne - 5 min walk - 0.3 miles
  • Victor Hugo Market - 6 min walk - 0.4 miles
  • Basilica of Saint-Sernin - 9 min walk - 0.5 miles
  • Place du Capitole - 9 min walk - 0.5 miles
  • Capitole de Toulouse - 9 min walk - 0.5 miles

Getting around

  • Toulouse Matabiau Station - 5 min walk
  • Jeanne d'Arc Metro Station - 5 min walk
  • Blagnac Airport (TLS) - 13 min drive

Restaurants

  • ‪La Chope Matabiau - ‬3 min walk
  • ‪Petit Déjeuner - ‬2 min walk
  • ‪Asia Fast Food - ‬3 min walk
  • ‪Pho Saigon - ‬3 min walk
  • ‪Thai Kafé - ‬3 min walk

About this property

Hôtel Le Pastel

Hotel located in Toulouse City-Centre
Hôtel Le Pastel provides amenities like a coffee shop/cafe and a 24-hour business center. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Continental breakfast (surcharge), self parking (surcharge), and a reception hall
  • A porter/bellhop, a 24-hour front desk, and multilingual staff
  • Luggage storage, 1 meeting room, and concierge services
Room features
All guestrooms at Hôtel Le Pastel feature thoughtful touches such as 24-hour room service and premium bedding, in addition to amenities like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with cable channels
  • Cribs/infant beds, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (EUR 20 per night)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 7 for adults and EUR 4 for children
  • A coffee shop/cafe

Family friendly

  • Crib (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 215 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • No elevator
  • Raised toilet seat

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 7 for adults and EUR 4 for children
  • Secured self parking fee: EUR 20 per night
  • Crib (infant bed) fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Property Registration Number 750 387 276

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Pastel Toulouse
Pastel Toulouse
Hôtel Le Pastel Hotel
Hôtel Le Pastel Toulouse
Hôtel Le Pastel Hotel Toulouse

Frequently asked questions

Is Hôtel Le Pastel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 20 per night.

What time is check-in at Hôtel Le Pastel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hôtel Le Pastel?

Check-out is at noon.

Where is Hôtel Le Pastel located?

Located in Toulouse City-Centre, this hotel is within a 5-minute walk of Canal du Midi, Rue d'Alsace-Lorraine, and Garonne. Victor Hugo Market and Place Wilson are also within 10 minutes. Jeanne d'Arc Metro Station is 5 minutes by foot and Jean-Jaurès Metro Station is 7 minutes.

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Hôtel Le Pastel Reviews

Reviews

6.6
Rating 10 - Excellent. 107 out of 545 reviews
Rating 8 - Good. 147 out of 545 reviews
Rating 6 - Okay. 132 out of 545 reviews
Rating 4 - Poor. 76 out of 545 reviews
Rating 2 - Terrible. 83 out of 545 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

vicente

Liked: Cleanliness
Disliked: Amenities
Very small room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience here at the hotel. Only a five minute walk from the train station and very nice atmosphere in the local area. Rooms are small but well kept and the bed was comfortable. Staff was very friendly as well
Stayed 1 night in May 2025

10/10 Excellent

Christian

Disliked: Cleanliness
Extremely small room
Stayed 5 nights in Jun 2025

2/10 Terrible

Claire

Disliked: Cleanliness, property conditions & facilities, room comfort

Unable to stay due to condition

We arrived for a four night stay and found our hotel room covered in mold, grime, and dirt with a window that wouldn’t close (we were on the fourth floor) and a ripped off smoke alarm.
Stayed 4 nights in May 2025

8/10 Good

Holger P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A decent place to sleep

Cheap price, clean, had the basics.
Stayed 2 nights in Mar 2024

10/10 Excellent

tanmohitbir riar

Liked: Staff & service, property conditions & facilities
The staff were brilliant and the room was neat and tidy. I’d recommend this place
Stayed 1 night in Jul 2023

2/10 Terrible

Kiri

Disliked: Cleanliness, property conditions & facilities
The rooms are VERY tiny and the whole place is a bit grubby and shabby (there were also strange little fruit flies in my bathroom, which I wasn’t thrilled about), but the location was amazing and it was actually totally fine for two nights as a single traveller for whom location was more important than a fancy room.
Stayed 2 nights in Aug 2024

2/10 Terrible

Gareth

Disliked: Cleanliness, amenities, property conditions & facilities
Guys please avoid. We was supposed to be in room 41 and there is no lift. It was 37 degrees. 4 times said key works. Moved to room 1. The room was dirty the bathroom is as small as a train it’s a wet room toilet. Have a shower and need the toilet wet feet. The room was disgusting. The aircon is controlled by reception. If we could have booked another hotel we would have. The lights flickered and one plug socket. It’s a 2 star hotel and the only bonus was its opposite a Lidl but the area is full of homeless and beggars.
Stayed 3 nights in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities

If you are just looking for a place to sleep....

Great location but room was an oven during the heat wave. Clean and bright. Good for solo travelers on a budget. Tiny rooms.
Stayed 2 nights in Jul 2019

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Jul 2023

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return as its good value single room

Clean small comfortable single room near station and centre. Will return as its good value
Stayed 1 night in Aug 2019

6/10 Okay

Capucine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not enough Space but for the restbquite good enough
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Location & Clean Room

This hotel is located between the central station and main sightseeing spots. There are several supermarkets and restaurants around the hotel. Although the room was cozy, it was clean and comfortable. Also, wi-fi connection was OK. I am very satisfied with the price and quality.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
in a quiet place but no lift and no breakfast available.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived late, left very early so cannot say too much. Area close to bus and train stations. Near eateries.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Nice pillows. Good shower. Room and bathroom were clean. There were lots of stairs to the 4th floor tho! Room was small, but fine.
Stayed 1 night in Dec 2019

6/10 Okay

Libery

We encountered an old
Stayed 3 nights in Dec 2019

8/10 Good

JL

Liked: Cleanliness
Small rooms, but relatively clean and quiet. No elevator.
Stayed 1 night in Apr 2020

6/10 Okay

Denis

Liked: Staff & service, property conditions & facilities, room comfort

Good

The place is worth the price you pay, don’t expect so much, everything was okey, just the bathroom was quite unclean and with strange smell
Stayed 2 nights in Jan 2020

8/10 Good

Gil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice helpful staff. Room very small but not a problem for me. My only criticism was I was on top/4th floor & there’s no lift. That’s fine for me but others might struggle. I’d stay here again & in the same room, all good.
Stayed 2 nights in Jun 2022

6/10 Okay

Jana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get clean towels the whole time. Didn’t see anyone there
Stayed 7 nights in Apr 2024

2/10 Terrible

Fernando

Disliked: Cleanliness, amenities, property conditions & facilities
Oh my this place is horrible-please don’t stay here. Room smelled cigarettes and my clothes when I checked out smelled like cigarettes. I had to open the window to vent it out since the AC was not working. booking says including AC but apparently they don’t want to turn it on. Pillows are super thin and uncomfortable and I had so many mosquito bites I hope I don’t get sick. The owner should be ashamed it’s not it as if the cost is cheap, I paid good amount of money but the hotel is so run down. The sink clogged, it took a while to drain it, annoying. And the bathroom is just so small. Staff were fine, it’s the owner who should evaluate the condition and service of his hotel. Terrible stay. Can I give zero star. Que Horror.
Stayed 2 nights in Apr 2025

6/10 Okay

Edwin

Disliked: Property conditions & facilities
Regular
Stayed 1 night in Feb 2023

4/10 Poor

Chanakya Kumar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Location wise, it was very near the train station and quite convenient. But the rooms are a bit small and the bathroom really small. You can barely fit in the bathroom. Dirty sock covering the fire alarm sensor. Bed and pillows dirty and not comfortable.
Stayed 1 night in Oct 2019

2/10 Terrible

Leonardo

Disliked: Cleanliness, property conditions & facilities
Room underground! It was below street level (this should be written very clearly when booking, it wasn’t written at all). without windows. Smallest bathroom ever seen. Spots on the walls. Two nights stay, room not cleaned after the first night.
Stayed 2 nights in Dec 2023
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