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Hotel Innes by HappyCulture

Property class: 4

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Photo gallery for Hotel Innes by HappyCulture

A modern dining area with glass walls, a buffet setup, and outdoor views. - Hotel Innes by HappyCulture (Toulouse)
A modern living room with a sofa, two armchairs, a coffee table, and a dining table with chairs. - Hotel Innes by HappyCulture (Toulouse)
A modern office space with large windows, a black and white air conditioning unit, a round table, two blue chairs, a sofa, and a decorative wall piece. - Hotel Innes by HappyCulture (Toulouse)
A hotel entrance with a reception desk, a seating area with a sofa and a coffee table, and a large potted plant. - Hotel Innes by HappyCulture (Toulouse)
A bedroom with a bed, curtains, a hanging light, and a wall with a circular mirror and a plant. - Hotel Innes by HappyCulture (Toulouse)
Hotel Innes by HappyCulture provides amenities like a free daily manager's reception and a bar. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room

In-room safe, desk, laptop workspace, blackout drapes

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

A hotel room with a bed, a bedside table with a lamp, a coffee maker, and a flat-screen TV on the wall.

Classic Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

A modern hotel room with two beds, a desk, a chair, a TV, and a large mirror.

Comfort Double Room

9.2 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

A hotel room with a bed, a desk, a chair, a lamp, a TV, and a large window with curtains.

Classic Double Room

9.4 out of 10
Exceptional
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

A hotel room with a bed, a bedside table with a lamp, a coffee maker, and a flat-screen TV.

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

In-room safe, desk, laptop workspace, blackout drapes

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Toulouse City-Centre, a neighborhood in Toulouse, Hotel Innes by HappyCulture is near a metro station. Basilica of Saint-Sernin and Fondation Bemberg are local landmarks, and some of the area's activities can be experienced at Banks of the Garonne and Ramier Park. Looking to enjoy an event or a game while in town? See what's going on at Palais des sports André-Brouat, or consider a night out at Le Metronum. Visit our Toulouse travel guide
Map
13 Rue Matabiau, Toulouse, Haute-Garonne, 31000

What's nearby

  • A bridge with lights reflecting on the water, a dome-shaped building, and a calm river.
    Garonne
    5 min walk - 0.3 miles
  • A historic brick building with arched windows and a tall tower in the background.
    Basilica of Saint-Sernin
    6 min walk - 0.4 miles
  • A grand, illuminated building with a reflective courtyard.
    Place du Capitole
    9 min walk - 0.5 miles
  • A grand building with a central clock, columns, and a large entrance.
    Capitole de Toulouse
    9 min walk - 0.5 miles
  • Place Wilson
    8 min walk - 0.5 miles

Getting around

  • Jeanne d'Arc Metro Station
    3 min walk
  • Toulouse Matabiau Station
    8 min walk
  • Blagnac Airport (TLS)
    21 min drive

Restaurants

  • Brioche Dorée
    4 min walk
  • Le Colombier
    4 min walk
  • La Compagnie Française
    4 min walk
  • Kai Wok
    5 min walk
  • Pizza Hut
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (EUR 10 per night)
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • At least 80% organic food
  • Baroque architecture
  • Built in 1986
  • Communal living room
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally sourced food prioritized
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Children aged 3 and younger eat free breakfast

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Secured self parking fee: EUR 10 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Hotel Innes by HappyCulture pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 10 per night. Limited spots are available.

What time is check-in at Hotel Innes by HappyCulture?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Innes by HappyCulture?

Check-out is at 11:00 AM.

Where is Hotel Innes by HappyCulture located?

Located in Toulouse City-Centre, this hotel is within a 10-minute walk of Rue d'Alsace-Lorraine, Garonne, and Victor Hugo Market. Canal du Midi and Carmelite Chapel are also within 10 minutes. Jeanne d'Arc Metro Station is only a 3-minute walk and Jean-Jaurès Metro Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Innes by HappyCulture Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 304 out of 528 reviews
Rating 8 - Good. 174 out of 528 reviews
Rating 6 - Okay. 41 out of 528 reviews
Rating 4 - Poor. 8 out of 528 reviews
Rating 2 - Terrible. 1 out of 528 reviews

Reviews

Verified review

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Compact room but with everything one needed for a good nights stay
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean hotel with friendly, helpful staff. Easy walking distance to the Place du Capitole. Appreciated the free iced water and air conditioning in the bedroom, which made a big difference in the heatwave.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Lynae

Liked: Cleanliness, staff & service, amenities
Amazing services and even though rooms are small it has all the amenities. Easily walkable to many of the top sights. We enjoyed our stay here!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Guenola Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super room great breakfast thank you to reception for your help
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early for check-in and as expected our room was not ready so the extremely helpful receptionist took our luggage and held it in their left luggage facility until we returned to check-in later. The room was comfortable and quiet. Although we hadn’t booked breakfast we were able to enjoy the buffet breakfast and pay that morning.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place based on the rate per night, friendly staff, nice breakfast, a lot of things to see within walking distance.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Matthew Alan

Liked: Cleanliness, staff & service, amenities
Very clean smallish room .Comfortable bedding.very pleasant staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Gemma Mary Louise Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel with friendly, helpful staff. Room was nice, fresh and modern. Good shower! The location was very good and was a five minute walk to the metro and five minute walk to the bus stop which takes you direct to the airport. Really convenient. I only stayed one night and was leaving early so I didnt have breakfast. There was free tea and coffee available throughtout and there were pastries out in the afternoon. Highly recommend. Great little hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and staff. Great location!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Toulouse

Excellent stay, customer service was excellent!! Brilliant location to the city centre & had the best nights sleep. Will definitely be visiting again, thank you Hotel Innes!
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great wee hotel

Friendly hotel, lovely helpful staff. Very central and close to all amenities
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Hem Raj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good location close to centre, helpful staff
Stayed 1 night in Dec 2023
Verified review

8/10 Good

natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for one or two nights, bed was comfy..quite small rooms but usable. Walking distance to main areas. Super friendly amd really helpful staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely lovely hotel in a great location and with a cosy, welcoming atmosphere. We loved our stay here - especially the nice touches like free fizzy water and coffee in the lobby. The rooms were nicely decorated and clean, plus the staff were really welcoming and helpful. Would definitely love to stay here when I next return to Toulouse.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
I love staying at this hotel. The staff, they are excellent. They took nice care of me. I will stay there again!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel well located close to the capitole
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with my stay. The hotel was very clean and comfortable. The staff were very efficient and friendly.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Myrna

Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect. Staff is great - very friendly, helpful, and welcoming. Rooms are typically European-sized. Beds are comfortable. Really appreciated the complementary water dispenser - still or carbonated. Just a delightful stay.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
A nice local hotel within in reach of the centre and transport links. Friendly and helpful staff
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small, clean and conveniently located hotel. Nothing fancy, but had all that was needed for a short stay. Staff were helpful and friendly.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Room was very clean, good AC and quiet for sleeping.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. My room was small but. Comfortable and there was a bathtub which I was thrilled to enjoy!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful front desk staff, they were welcoming. Appreciated that good coffee was available anytime. Location was very convenient and attractions and good food were close by. Great value. We enjoyed our 4 night stay.
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel 5 minute walk from main shopping area. Well presented small hotel with good breakfast and quiet rooms at night. Parking available on site but very tight for a large car.
Stayed 4 nights in Aug 2024