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Plush Hotel

Property class: 2

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Photo gallery for Plush Hotel

A modern hotel lobby with a reception desk, seating area, and a television displaying 'NETFLIX'. - Plush Hotel (toronto)
A hotel room with a bed, a desk with a chair, a sofa, a television displaying 'NETFLIX', and a painting on the wall. - Plush Hotel (toronto)
A hotel room with a bed, a green sofa, a small round table, a television displaying 'NETFLIX', and a wooden door. - Plush Hotel (toronto)
A small, modern room with a mounted television displaying 'NETFLIX,' a compact kitchenette with a coffee maker, and a wooden table. - Plush Hotel (toronto)
A modern living room with a green sofa, a black chair, and a blue patterned rug. - Plush Hotel (toronto)
Close to Enercare Centre and Exhibition Place, Plush Hotel provides a coffee shop/cafe, a bar, and a gym. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and a restaurant are available to all guests.

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Elite Double Room, 1 Queen Bed

A modern hotel room with a bed, a sofa, and two wall-mounted artworks.

Elite Double Room, 1 Queen Bed

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

A modern living room with a green sofa, a black chair, and a blue patterned rug.

Executive Suite

  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Exclusive Double Room, Park View

A modern room with a bed, a green sofa, a dining table with chairs, and a wall-mounted TV.

Exclusive Double Room, Park View

  • Park view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

A neatly made bed with a white comforter and teal pillows, a bedside table with a lamp, a wooden door, and a wall-mounted abstract painting.

Deluxe Double Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Toronto, Plush Hotel is in the historical district. The area's natural beauty can be seen at Lake Ontario and Sankofa Square, while RBC Amphitheatre and Hockey Hall of Fame are cultural highlights. Ripley's Aquarium of Canada and Exhibition Place are not to be missed. Visit our Toronto travel guide
Map
897 queen ST W, toronto, ON, M6J 1G5

What's nearby

  • A park with colorful balloons, green grass, trees, and a tower in the background.
    Trinity Bellwoods Park
    1 min walk - 0.1 miles
  • A cityscape with a tall, uniquely designed building, a red brick building, and a bus.
    Queen Street West
    10 min walk - 0.6 miles
  • A bridge over a river with industrial buildings in the background.
    Exhibition Place
    14 min walk - 0.8 miles
  • A person in a colorful, ornate costume with a large, decorative headpiece.
    Enercare Centre
    16 min walk - 0.9 miles
  • A city skyline with a large stadium and a tall skyscraper.
    Rogers Centre
    4 min drive - 2.3 miles

Getting around

  • Queen St West at Strachan Ave Stop
    1 min walk
  • Exhibition Station
    4 min drive
  • Billy Bishop Toronto City Airport (YTZ)
    11 min drive

Restaurants

  • 7-Eleven
    1 min walk
  • Matty’s Patty’s Burger Club
    1 min walk
  • Kebab Bazari
    2 min walk
  • Cafe 23
    3 min walk
  • Jules Bistro
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • Self parking on site (CAD 25 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 1:00 PM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Mini-fridge
  • Travel crib

Conveniences

  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Thin carpet in room
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Paper towels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Minimum check-in age: 24

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 200 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 72 hours after booking. Advance payment of the damage deposit is required to check in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CAD 15 to 30 per person
  • Self parking fee: CAD 25 per night
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number 744388885MATH212

We should mention

This property does not have elevators
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 March

Frequently asked questions

Is Plush Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for CAD 25 per night.

What time is check-in at Plush Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in is available for a fee of CAD 50 (subject to availability).

What time is check-out at Plush Hotel?

Check-out is at 11:00 AM. Late check-out is available for CAD 50 (subject to availability).

Where is Plush Hotel located?

Located in Old Toronto, this hotel is within a 10-minute walk of Trinity Bellwoods Park and Queen Street West. Enercare Centre and Exhibition Place are also within 1 mi (2 km). Queen St West at Strachan Ave Stop is only a 2-minute walk and Queen St West at Niagara St Stop is 2 minutes.

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Reviews

Plush Hotel Reviews

6.4

7.0

Cleanliness

6.6

Amenities

6.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 10 out of 33 reviews
Rating 8 - Good. 6 out of 33 reviews
Rating 6 - Okay. 5 out of 33 reviews
Rating 4 - Poor. 4 out of 33 reviews
Rating 2 - Terrible. 8 out of 33 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here. After reading some reviews, I was hesitant in booking but I am glad I did. This is a hidden gem in the heart of Toronto . Busy tourist street. I did some biking by just walking down the street to rent the bikes. Then I tried the restaurant Downstairs the hotel, for the price of the food it was really good and tasty. Staff were always smiling and helpful . The suite itself was clean and I loved the fact that I had a robe . Overall awesome experience and I will be back .
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The virtual lobby was not something we were used to, but the staff was very helpful when I did leave my phone in my room & needed access. I’m glad I got the executive room which gave us a sitting room & 2 queen beds - it gave us more room. It was clean, but there was some unfinished renovations (paint around sink) & bathroom door was hard to close. Parking was the biggest issue. Paid for parking on designated surrounding streets, but understanding where we can park based on confusing instructions was frustrating. Clearer signage of where we can park would have helped. Location was great & within walking distance of different sites.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and with in walking distance so we didn’t have to drive . Staff was very helpful . The chef (Richard )in the cafe was great . The woman who helped me with parking ( may have been the manager )was also awesome because parking was expensive if you payed by the hour …
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
The staff only communicated via email or text which was impersonal. There was no one at the front desk. The rooming house was under construction and the workers were there during the evening hours. The carpet in my room was worn. The room faced an alley which had trash in it. There was a charge for cleaning the room or take the trash out. There were bugs in the room, so I did not eat in the room. No live television--only subscription services (Amazon, Netflix, etc. ). No closet. The location is good to a lot of activities.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay can’t wait to come back
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 4 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness
Small appartment. Very small
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goodstay. Just we dont have a micro
Stayed 2 nights in Aug 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities
The room was not as expected the images make it look larger than they actually are. It’s like a shoebox. Not worth the price. There were also flies everywhere around the room
Stayed 2 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the absolute worst hotel I have ever stayed - especially for the nightly fee. There was hair in the sheets, the walls were paper thin and could hear everything, the shower was clogged so water just pooled up. The entry to the hotel looked like it was a closet with slapped together paint splotches -- to get into the hotel it felt very scary and uncertain with locked gates and a small "ally" with only a tiny sign even indicating it was a hotel. I did not feel comfortable at this hotel in the slightest.
Stayed 2 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I’ve ever been and I’m from NYC. Stay here you if you don’t like yourself. Lights stopped working, it smelled like mold and mildew and worst of all is if you needed assistance staff was nowhere to be found and when you found them they were not helpful. I’d rather stay on a park bench than this hotel ever again.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first night we had tons of problems for example the window wouldn’t open, room was under construction, bathroom door was not closing completely and was REALLY squeaky, no air conditioning, and there was no hot water. Maintenance man said he couldn’t do anything about it. Next day they changed our room but the whole stay the WiFi was REALLY weak and bad
Stayed 5 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
My stay at Plush Hotel was overshadowed by a major issue: the hotel fire alarm was activated in the middle of the night on two consecutive nights. Both times, guests were evacuated and left standing outside for nearly an hour while the situation was addressed. Hotel staff later explained that the alarms were triggered by a guest smoking in their room. After the first incident, we were told staff were conducting a "walk-through." After the second, we were informed the guest had been fined. While I appreciate that safety procedures must be followed, I was disappointed by the hotel's response to the disruption experienced by every other guest. Despite two nights of interrupted sleep and significant inconvenience, management offered nothing beyond an apology—not even a small goodwill gesture to acknowledge the impact on paying guests. When you pay for a hotel, you expect a safe, comfortable, and restful stay. Unfortunately, that standard was not met. The repeated false alarms also raised concerns about the hotel's fire detection and incident management. Based on this experience, I cannot recommend Plush Hotel. Safety is important, but so is how a hotel cares for its guests when things go wrong.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities
Location is perfect, price is perfect, rooms and corridors were clean. However, this is not a hotel, please don’t book if you are expecting a hotel. The self check is not easy and you have to pay an extra $200 Canadian dollars to get access to the check in details. This amount is refunded only after they check that the remote controls are in the room( not sure what the obsession with remote controls is but no one is going to steal remote controls!). The phone number says it’s for WhatsApp but no one seems to check it, and l don’t think the staff know that they have WhatsApp. There were rats in the room, when we got there ( we have video evidence) it took us almost all night to get the rats out of the room as they kept hiding. You have to pay about $40 per day if you want house keeping and every other service is chargeable. The shower didn’t drain and if you run the water for more than 3 mins it over flows out of the cubicle. Which made it really uncomfortable to shower. If you are an adult over 21 ( or children) l wouldn’t recommend these rooms to save your dignity from the embarrassment of hearing all the sexual sounds and screaming in the other rooms. And there is no lift but 3 floors.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convienient location
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Estuvo bien, es fácil el check in si lees las instrucciones que te mandan y la habitación y hotel están bien. Lo único es que las toallas para bañarte y secarte aunque estuvieran limpias tenían cabellos largos y cortos pegados y manchas amarillas que no se pudieron quitar. Y hubo una noche que la alarma de incendios sonó a las 3 am y tuve que llamar a los bomberos pero fue falsa alarma afortunadamente. También hubo una noche que mi mesita lado de la cama intentaba conectarse a mi celular supongo y estuvo hablando en la noche y me despertaba hasta que la desconecté. Pero todo lo demás bien.
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Il y avait des souris, peut être dû à la proximité avec le restaurant. On nous changé de chambre pour aller à un étage au dessus. Des travaux bruyants durant la journée. Les chambres étroites mais. La table de nuit, avec un système de recharge de téléphones par induction, s'est mise a parler pendant la nuit via bluetooth, probablement un autre résident qui s'ennuyait.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness
Stayed 2 nights in Jun 2026