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Hotel Arista Bugambilias

Property class: 3

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Photo gallery for Hotel Arista Bugambilias

A pathway leading to a thatched-roof structure surrounded by greenery and palm trees. - Hotel Arista Bugambilias (Tonalá)
A long dining table with wicker chairs, potted plants, and a view of the beach through large windows. - Hotel Arista Bugambilias (Tonalá)
A hotel room with two single beds, a small bedside table with a plant, a bench, an air conditioning unit, a window with curtains, and a framed picture on the wall. - Hotel Arista Bugambilias (Tonalá)
A poolside area with a table and chairs, a thatched-roof structure, and a view of a swimming pool and palm trees. - Hotel Arista Bugambilias (Tonalá)
A pool area with lounge chairs and a pergola, surrounded by palm trees and a white building. - Hotel Arista Bugambilias (Tonalá)
You can look forward to a poolside bar, a terrace, and a garden at Hotel Arista Bugambilias. Treat yourself to a massage at the onsite spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Double Room, 2 Double Beds, Beach View

A hotel room with two beds, a small potted plant, an air conditioning unit, a window with curtains, and a framed picture on the wall.

Basic Double Room, 2 Double Beds, Beach View

  • Sleeps 4
  • Free wired internet

View all photos for Suite

A bedroom with a bed, bedside tables, wall-mounted lights, a door, and a bench.

Suite

  • Sleeps 5
  • Free wired internet

View all photos for Basic Double Room, 2 Double Beds, Beach View

A pool area with lounge chairs and a pergola, surrounded by palm trees and a white building.

Basic Double Room, 2 Double Beds, Beach View

7.4 out of 10
Good
(3 reviews)
  • Beach view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite

A pool area with lounge chairs and a pergola, surrounded by palm trees and a white building.

Suite

  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Twin Sofa Beds
  • Free wired internet

About the neighborhood

Located in Tonalá, Hotel Arista Bugambilias is on the beach. Local points of interest include Iglesia Vieja. Visit our Puerto Arista travel guide
Map
Boulevard Zapotal S/N, Tonalá, CHIS, 30507

What's nearby

  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas
    18 min walk - 1.0 mile

Getting around

  • Angel Albino Corzo Intl Airport (TGZ)
    176 min drive

Restaurants

  • Restaurant Flamingos
    2 min drive
  • Restaurant Yuliana
    5 min walk
  • La Habana
    7 min walk
  • Las Ranas
    3 min drive
  • Palma Real
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: MXN 100 to 180 for adults and MXN 100 to 180 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 180 for adults, and MXN 100 to 180 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM

Frequently asked questions

Does Hotel Arista Bugambilias have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–9:00 PM.

Is Hotel Arista Bugambilias pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Arista Bugambilias?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hotel Arista Bugambilias?

Check-out is at noon.

Where is Hotel Arista Bugambilias located?

Nestled on the beach, this Tonalá hotel is 22.8 mi (36.7 km) from Iglesia Vieja.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Arista Bugambilias Reviews

7.4

Good

7.6

Cleanliness

8.6

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 28 out of 86 reviews
Rating 8 - Good. 24 out of 86 reviews
Rating 6 - Okay. 17 out of 86 reviews
Rating 4 - Poor. 9 out of 86 reviews
Rating 2 - Terrible. 8 out of 86 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property, beautiful beach, friendly staff, overall great stay. We’ll be back.
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pésimo lugar, la atención del personal fue buena pero las instalaciones están horribles. No lo recomiendo.
Stayed 1 night in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones muuuy chiquitas, camas muy incómodas, la chapa de la puerta no cerraba, alguien entró a la habitación nuestras no estábamos. La Alberca sucia. Bastante deteriorado el hotel.
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Tuve problemas con el check Inn (Aparte de que te hacen pagarles al menos el 50% anticipadamente), pudieron darme mi habitacion hasta despues de las 4 pm, las habitaciones muy deterioradas, en general el hotel, muy viejo y con poco mantenimiento, tardan demasiado en atenderte en el restaurante, sin considerar que sus meseros no tienen idea de como atender, suerte es que logres que te tomen la orden y te llegue lo que pediste. algo rescatable, la comida, si es que tuviste suerte y te atienden, la comida es muy buena y por ultimo debo mencionar la honestidad de las empleadas de limpieza quienes reportaron algo que olvide en mi habitacion. Gracias.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
De lo peor mal servicio porquería de hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente alberca y chapoteadero para niños. Salida al mar excelente. Comida del restaurante un poco cara.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Tienen un buen servicio, nada más que las habitaciones están un poco anticuadas
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
No tenían agua caliente. De hecho por el grifo del agua caliente no salía ni agua. No tenía Internet tampoco.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
el personal era muy amable, la ubicacion del hotal estaba genial hacia la playa y tambien esta padrisima solamente la habitación era muy pequeña y la mas costosa de mi viaje por chiapas. las palapas estaban muy agusto para tomar el fresco en la tarde y la brisa del restaurante junto con la vista muy agradables, quiza las raciones y el costo de los platillos no eran lo mejor pero en general el hotel es muy recomendable para hospedarte en puerto arista
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
Le falta un poco de mantto en general, el personal bien, los servicios bien de acuerdo al lugar
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta que hay bar, restaurante y jardines
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Mal servicio por parte del perosnal, habiamos 4 personas en la hab y solo dieron 3 toallas. La alberca sucia.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Ubicación excelente. Colchones, almohadas, sábanas y toallas de buena calidad. Alberca y palapas de playa falta limpieza y mantenimiento. Habitaciones con humedad, agua regadera y lavamanos olían mal y las 2 botellas de agua cortesia de 250ml, no alcanzan para lavarse los dientes. Buen servicio de restaurante, comida sabrosa. Buen lugar para hospedarse.
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
No quisieron darnos factura por nuestra reserva…
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Una alberca más grande
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
El hotel bien, el personal no fue muy amable el servicio del restaurante fue muy lento el precio un poco elevado
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Le urge una remodelación a las habitaciones, no entona con la estética del lugar, todo lo demás muy bien, sus amenidades (alberca, restaurante) muy bonitas, su comida genial; pero las habitaciones dejan mucho que desear
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
La fachada por fuera y las camas son duras no son de calidad pero por el precio
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
No tiene estacionamiento cerrado Los baños ya son viejos en el area comun Falta de camastros en la arena, ya estan viejos
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Cómisa súper pero las recámaras muy mal
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

no estuvo del todo mal

la estancia en las instalaciones, no estuvo mal ni el servicio , eso estuvo bastante bien solamente la alberca no tiene un debido mantenimiento en el agua y las habitaciones estan viejas, necestan remodelar habitaciones y ser mas meticulosos con la limpieza del hotel. algo que tambien no nos agrado es que no tengan politicas de silencio en las noches ya que no dormimos nada porque en una habitacion estaban cantando a gritos horrible y no hicieron lo debido para callarlos, deberian multar por no guardar silencio a deshoras
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Es un ambiente rrelajado, no lujoso. Es sencillo y de gran calidad humana.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ecxelente lugar para descansar, limpio y mucha comodidad
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Tenían un dj en el bar abierto y se escuchaba en todas las habitaciones. Pagamos para descansar
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Un hotel muy amplio. Las habitaciones normales nada extraordinarios pero en la noche entra mucha luz en las habitaciones, no se descansa muy bien. El bar tiene la música bastante fuerte hasta tarde.. El restaurante muy bueno, precios elevados pero buena cocina. La alberca algo pequeña
Stayed 1 night in Jan 2025